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Altagamma&BCG:2023实质奢侈品的全球消费者洞察报告(英文版)(35页).pdf

上传人: Y**** 编号:134205 2022-07-26 35页 4.21MB

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1、0True-Luxury Global Consumer Insights9thEdition July 20231 12023 study keeps True-Luxury consumer at the center.with a much wider range of tools,sources and deep dives12,000+respondentsof which 2,000 in China&2,000 in US39K+Avg.personal spend1(back to pre-Covid level)Top 12 WW Luxury MarketsResponde

2、ntsAvg.spendMarketsTrue-Luxury Consumers(out of 370M total consumers)generating ca.40%of global luxury market20M9thEdition True-Luxury consumer survey1.Includes personal and experiential luxury,excluding cars,yachts,smartphones and smartwatches 30+in depth interviews with individual True-Luxury cons

3、umers 25+interviews&content discussion sessions with industry experts&topic leadersBrand new deep dive on customer experience,based on quali-quantitative sources and advanced data&analytics toolsEngagement of local Luxury experts andindustry partners from China and USResearch partner 22023 STUDY:202

4、3 STUDY:CONTENTS CONTENTS 1FUTUREPROOF:LUXURY MARKET THRIVES FUTUREPROOF:LUXURY MARKET THRIVES AMIDST UNCERTAINTYAMIDST UNCERTAINTYMarket outlook&TrueMarket outlook&True-Luxury consumer sentimentLuxury consumer sentiment2TOP 10 TRENDS CEOS SHOULD STAY AHEAD OF TOP 10 TRENDS CEOS SHOULD STAY AHEAD OF

5、 Snapshot of market,consumer and novel Luxury trends Snapshot of market,consumer and novel Luxury trends 3LUXURY IN A CHANNELLUXURY IN A CHANNEL-LESS AGE:LESS AGE:TRUETRUE-LUXURY CONSUMER STILL UNHAPPY LUXURY CONSUMER STILL UNHAPPY T The new frontier of Luxury experiencehe new frontier of Luxury exp

6、erience3Chapter 1.Chapter 1.FUTUREPROOF:FUTUREPROOF:LUXURY MARKET LUXURY MARKET THRIVES AMIDST THRIVES AMIDST UNCERTAINTYUNCERTAINTYMarket outlook&TrueMarket outlook&True-luxury consumer sentimentluxury consumer sentiment4 4Personal luxury has recovered to pre-covid levels and Experiential on the wa

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本文主要讨论了2023年奢侈品市场的发展趋势和消费者洞察。主要内容包括: 1. 奢侈品市场在经历了疫情后已恢复到疫情前水平,预计未来几年将保持低个位数的增长。 2. 消费者对奢侈品的个人消费和体验消费需求都在增长,但在线购物体验仍不尽人意,消费者对在线购物的满意度低于实体店。 3. 奢侈品牌需要关注年轻消费者(千禧一代和Z世代)和老年消费者(X世代、婴儿潮一代和银发族),他们分别代表了奢侈品市场增长的两个重要方向。 4. 可持续性和新的所有权模式(如租赁和二手市场)正在加速发展,对消费者和品牌都越来越重要。 5. 生成性人工智能(AI)将在奢侈品市场产生重大影响,为品牌提供个性化的客户体验和产品设计。 6. 沙特阿拉伯将成为奢侈品市场的新增长点,预计到2030年市场规模将翻两番。 7. 奢侈品牌的规模越大,增长越快,因此品牌需要扩大规模以保持竞争力。 8. 奢侈品牌需要重新思考客户体验,通过优化在线购物体验和提供更加个性化的服务来满足消费者需求。
奢侈品市场未来前景如何? 消费者对线上奢侈品体验有何不满? 品牌如何提升客户体验?
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