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Amadeus:变革的催化剂-构建未来的酒店生态系统(中译版)(23页).pdf

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1、CATALYSTS FOR CHANGE:Building the Hospitality Ecosystem of the FutureForewordBy Francisco Prez-Lozao Rter,President,Hospitality,AmadeusAt Amadeus,we are taking an ecosystem approach as we build the future of hospitality.By acknowledging interdependence and connection with others,humans and businesse

2、s can come up with surprising solutions.This is certainly true of the travel technology sector where greater collaboration can lead to exponential rewards.Denser and richer networks of connection,the blurring of boundaries and increasing interconnection are central to creating value that could not h

3、ave been achieved alone.For Amadeus,this means linking the hotel,mobility,and travel protection verticals into an ecosystem one better able to meet the overlapping needs of travelers,travel sellers,and travel providers.The industry is constantly shifting,moving,and fluctuating probably more so now t

4、han ever before.By becoming more creative,more sustainable,and being more resilient Amadeus is working to create a new vision for our industry.This ecosystem approach marks a step change for the travel industry,a sector that until now has been extremely fragmented.While many have seen division as a

5、block to progress,we see an opportunity to blur boundaries and unite exceptional talent and capabilities from inside and outside of the industry.By working together with partners from across the ecosystem,we are proud to have collectively developed and deployed technology-driven solutions to meet th

6、e most pressing challenges.As this work continues,we hope this paper helps to shed light on the changing expectations of travelers,illustrating how an ecosystem-led approach can help stakeholders respond to create better journeys for all.CATALYSTS FOR CHANGE 1IntroductionData paints a positive pictu

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本文主要探讨了未来酒店业生态系统的发展趋势。文章首先指出,随着全球旅游业的复苏,酒店业正迎来新的发展机遇。根据Amadeus的Demand360®数据,2023年第一季度的全球酒店入住率达到63%,接近2019年同期水平。 文章强调,旅客的期望正在发生变化,他们更加关注个性化和可持续的体验。根据Amadeus的Traveler Tribes 2033项目,未来十年将出现四种不同的旅客群体,包括追求新奇体验的“体验主义者”、注重记忆的“记忆创造者”、重视技术的“旅行科技影响者”以及追求冒险的“先锋探索者”。 对于旅游销售商而言,他们需要与旅游提供商建立更紧密的联系,以满足旅客的多样化需求。文章指出,旅游销售商正在寻求更广泛的内容,以便为旅客提供最佳的选择。 最后,文章指出,旅游提供商,如酒店、交通和保险公司,正在适应后疫情时代的新常态。他们正在通过技术创新,如人工智能和虚拟现实,来提升旅客的体验。 总的来说,文章认为,未来的酒店业生态系统将更加注重旅客的需求,通过技术创新和更紧密的合作伙伴关系,为旅客提供更加个性化和可持续的体验。
未来旅行者有哪些新趋势? 旅行销售商如何应对变化? 旅行提供商如何适应新需求?
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