1、February 13,2025GBTA Business Travel IndustryOutlook Poll 7 in 10 travel 7 in 10 travel buyers say buyers say their their companys companys bookings bookings increased last increased last yearyear2Key HighlightsA growing global economy boosts business travel.Seven in 10 travel buyers(71%)say their c
2、ompanys business travel bookings increased last year.Asia Pacific(APAC)led global business travel spend growth last year,with more than three in four(78%)buyers in the region reporting a higher volume of trips compared to 2023 including 30%who saw a significant increase.Travel buyers generally have
3、a positive outlook for the year ahead.Nearly half(48%)expect their company will take more business trips this year than it did last year.Only 12%expect their company will take fewer trips.Travel programs plan to pursue a number of strategic initiatives this year.One-third(30%)are evaluating/changing
4、 Travel Management Companies(TMCs),with technology mentioned as the top reason for considering a switch.Travel programs are slow to embrace Artificial Intelligence(AI).Only about one-third of buyers(34%)expect their program will apply AI in significant ways this year.Even as business travel increase
5、s,travel programs remain cautious about adding staff.Only 16%of buyers expect their travel programs staff size will increase this year.Unlike travel programs,travel companies continue to add staff.Four in 10 supplier and TMC respondents(41%)expect their company will add staff this year.Only 6%expect
6、 their company will reduce staff.However,AI is expected to limit job growth.Of the supplier/TMC respondents who do not expect their companys staff size will increase,almost one-third(31%)mention efficiencies achieved through AI or other technologies as a reason.Key Highlights(Cont.)Some supplier/TMC
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