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Gartner: 2023营销组织优化策略研究报告(英文版)(9页).pdf

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1、Gartner for Marketing LeadersThe Future of Marketing OrganizationsRethink Marketings Organizational Structure and ResponsibilitiesSally Witzky Sr Director Analyst2Gartner for Marketing Leaders Follow Us on LinkedIn Become a Client The Future of Marketing OrganizationsPublished 28 February 2022 ID G0

2、0766765Following a period of disruption,CMOs centralized their marketing organizations to alleviate operational problems,and grew their teams despite a challenging talent environment.Gartners Marketing Organization Survey captures the state of the function as it adapts to unprecedented change.Sally

3、Witzky Sr Director Analyst3Gartner for Marketing Leaders Follow Us on LinkedIn Become a Client The Future of Marketing OrganizationsData SnapshotFigure 1:CMOs Further Centralize Their Marketing Organization Structuresn=203 marketing leaders.Base sizes vary by business model Q:Please select the best

4、description of your Marketing function structure as it existed 12 months ago and as it exists today.Source:2022 Gartner Marketing and Communications Organization SurveyMarketing Function Structure:Today vs.12 Months AgoPercentage of RespondentsFully Decentralized Mostly DecentralizedHybrid Organizat

5、ionMostly CentralizedFully CentralizedBiggest shift to“fully”centralized structure among B2C CMOsTotal Respondents22%37%24%25%30%46%11%44%43%23%41%27%33%16%57%25%27%26%27%29%30%32%25%16%4%11%5%16%5%3%13%3%3%4%3%3%5%0%50%100%12 Months Ago12 Months Ago12 Months Ago12 Months AgoTodayTodayTodayTodayB2BB

6、2B/B2C HybridB2C2%2%2%Data InsightsWhile the turmoil of the early 2020s has faded,Marketing continues to face significant disruption.Increased enterprise costs,squeezed marketing budgets and the continued repercussions of the Great Resignation capture just a few of the concerns facing CMOs as they e

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本文讨论了市场部门组织结构与职责的未来趋势。研究表明,在经历了一段时间的混乱后,首席营销官(CMOs)通过集中化市场部门结构来解决操作问题,并增长了团队规模,尽管面临着挑战性的人才环境。核心数据表明,37%的市场部门现在完全集中化,23% mostly集中化。CMOs表示,操作卓越问题,如优先级设置、工作流程和协作,是他们更改组织结构的主要原因。然而,完全集中化不应被视为组织结构的灵丹妙药。文章强调了结构应遵循战略的重要性。在接下来的一年里,CMOs必须在战略背景下权衡重构目标、能力差距和文化现实,做出组织决策。文章还讨论了市场部门职责的变化,以及如何通过灵活的工作选项来应对高流失率的人才挑战。
"营销组织未来趋势如何?" "如何优化营销组织结构?" 哪些增加?哪些减少?"
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