英国通信管理局：2019年英国互联网服务市场报告（中译版）（164页）.pdf

1、2019 reportPublished 30 May 2019Online NationRaising awareness of online harms 1 Overview Online Nation is a new annual report that looks at what people are doing online,how they are served by online content providers and platforms,and their attitudes to and experiences of using the internet.It brin

2、gs the relevant research into a single place and aims to act as a data-and insight-driven resource for stakeholders at a time of significant evolution in the online landscape.In this report we set out business models and industry trends,alongside peoples use of and attitudes to the internet.Put toge

3、ther,this provides a valuable and unique evidence base to better understand any potential harms resulting from the use of online services.Alongside this report we have published our latest research on adults media use and attitudes,and our latest research into online harms,which we commissioned join

4、tly with the Information Commissioners Office(ICO).Ofcoms purpose is to make communications work for everyone.The growing relationship between market developments and consumer behaviour in online markets,and in the communications sectors that we regulate,make it ever more important to understand and

5、 keep track of the online landscape.We also have a duty to research and promote media literacy,which includes promoting an understanding of what is happening online.The report is structured as follows:In the first two chapters we set out how we measure and understand the online landscape,looking at

6、peoples use,attitudes and impact,and industry developments.The following four chapters look in detail at specific aspects of the online experience,helping us to understand how online communications and media serve people in the UK.-A chapter on user data sets out how collecting peoples data is key t