Qualtrics：2022年美洲地区员工体验趋势报告（英文版）（27页）.pdf

1、DATA SNAPSHOTGlobal Study:Employee Experience Trends in the Americas,2022Cecelia Herbert,Ph.D.,XMPPrincipal XM CatalystMoira Dorsey,XMPPrincipal XM CatalystTalia QuaadgrasSenior Research AssociateFebruary Copyright 2023 Qualtrics.All rights reserved.KEY FINDINGS IN THIS REPORTAs part of Qualtrics gl

2、obal employee study,employees from 27 countries rated their current workexperience across 14 components.From this study,we were able to analyze five key performanceindicators(Engagement,Inclusion,Intent to Stay,Well-Being,and Experience vs Expectations)foremployeeexperienceacrosseachcountryandwork l

3、evelswithineachcountry.Inthissnapshot,wesharethemetricsfromtheAmericas*.Wefoundthat:+There is an experience gap between work levels.Individual contributors provide lower Inclusion,Well-Being,and Engagement scores than all other working levels.Frontline managers provide lowerKPI scores than higher-le

4、vel employees.C-suite executives report that their experience exceeded theirexpectationsat twicetherateof individual contributors.+American companies should expect one-third of their workforce to leave in the next threeyears.Just 64%of workers plan to stay at their current place of employment for mo

5、re than threeyears.Intent to stay is highest for C-suite and lowest for individual contributors.Brazilians have thehighest propensitytostay,whileCanadiansaremost likelytomoveontoanewcompany.+American employees provided high Inclusion and Well-Being scores.Across all regions,theAmericas scored their

6、workplaces highest on the Inclusion and Well-Being KPIs(75%),higher thanthese KPIs in both Asia-Pacific and EMEA.Mexico and Colombia both provided the top scores for eachof theseKPIs.+Americans have good working relationships.Seventy-nine percent of Americans agree that theyhave trusting relationshi