1、132 2WHATS DRIVING BUSINESS TECHNOLOGY DECISIONS IN 2026?Generally,consumers adopt new technology faster than businesses.Its one thing to buy a new phone or gaming system for personal use,but its much harder to get committee approval on a corporate budget.Enterprise technology systems are subject to
2、 security and compliance concerns,and sometimes outdated business processes still require legacy systems.Our survey findings reveal this disconnect.Nearly 19%of all respondents express some doubt that the tools they use at work represent the best available technology for productivity and collaborati
3、on,even as 68%believe that their organizations adopt relevant new technologies faster than most competitors.Put another way,the prevailing sentiment is,“Things change slowly,but at least were moving faster than everyone else in our industry.”The risks of complacency are missed opportunities for opti
4、mizing existing technological infrastructure and an underestimation of future staffing and technology costs.Our report shows where most companies are putting their attention in 2026and some opportunities to get ahead of the curve on business technology strategy.KEY FINDINGSTABLE OF CONTENTS:Key Find
5、ingsUnfounded Perceptions of Workplace TechnologyWhats Informing Business Technology Decisions?The Evolving Roles of IT SupportAdopting New TechnologiesHiring and Retaining TalentAn Updated View of Artificial Intelligence Understanding Digital TransformationCalculating the Known UnknownsTrends To Wa
6、tch in 2026About the Report346810121415161819Employees using AI tools multiple times per weekIT professionals who agree IT is connected to business successEmployees dissatisfied with their companies technology investmentsCompanies that say legacy systems slow their developmentExecutives who reported
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