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Martech:2023年企业数字体验平台营销人员指南(第2版)(中译版)(49页).pdf

上传人: Kell****reet 编号:113746 2023-02-01 49页 3.97MB

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1、MARTECH INTELLIGENCE REPORTS E C O N D E D I T I O N ENTERPRISEDIGITAL EXPERIENCEPLATFORMS:A MARKETERS GUIDELearn more at .Stand out with Arc XP,the digital experience platform that helps you forge genuine emotional connections with your customers on your terms.Low-code front-end platform that doesn

2、t require developersCentralized management across multiple sitesBuilt for multimedia stories and experiencesIntuitive,agile content management systemCreatebrand love.2023 Third Door Media,Inc.1 https:/martech.orgMARTECH INTELLIGENCE REPORT:Enterprise Digital Experience Platforms:A Marketers GuideMar

3、ket overview.3The evolution of DXPs in response to business needs.3Figure 1:Interest in digital experience and headless CMSs,is growing.3Figure 2:A constellation of technologies is giving way to a more unified platform.4The factors driving interest in digital experience platforms.4Figure 3:WordPress

4、 dominates the CMS market.5Rising expectations .6Figure 4:The number of connected devices globally is growing.6Data and analytics needs .6Figure 5:Customers expectations are raising the bar.7Figure 6:Businesses that dont personalize risk losing customers.8The modern user experience .8Figure 7:Google

5、 research correlates speed and revenue.8Figure 8:How headless and hybrid content management differs from the traditional approach.9Ecommerce everywhere.9A mindset shift toward greater agility and modularity.10Figure 9:Composable and modular offerings allow businesses to respond more quickly to chang

6、es.10The vendor marketplace.10Digital experience platform capabilities.12Content management.13Support for multiple platforms and types of experiences.13Delivery,presentation and orchestration of content and experiences.13Personalization.13Analytics and optimization.13Figure 10:Vendor comparison char

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本文主要讨论了企业数字体验平台(DXP)的现状和实施该技术的考虑因素。主要观点包括: 1. 企业数字体验平台(DXP)的兴起是应对业务需求变化的结果。传统的内容管理系统(CMS)已无法满足现代营销的需求,因此DXP应运而生。 2. 推动DXP需求增长的因素包括客户期望的提高、设备数量的增加以及数据和分析需求的增长。 3. 客户期望个性化的数字体验,这需要数据和分析工具来支持。企业如果不提供个性化体验,可能会失去客户。 4. DXP与传统CMS的主要区别在于,DXP能够跨多个数字渠道交付内容,内置了电子商务功能,并且可以更高效地扩展。 5. 文章还讨论了DXP的定价、选择DXP的步骤以及一些主要DXP供应商的概况。
企业数字体验平台如何帮助企业应对客户期望的提高? 数字体验平台与传统的内容管理系统有何不同? 企业如何选择适合自己的数字体验平台?
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