Qualtrics：2023年教育体验趋势报告（中译版）（16页）.pdf

1、EducationHow institutions can thrive in a changing landscape2In the coming year,experiences in education will matter more than ever.Whether its a student stepping foot on campus for the first time,or an educator deciding when to leave the industry these experiences will become ever more crucial in d

2、elivering key outcomes across your institution in 2023.Experiences will determine whether students and staff choose your institution,or go elsewhere.Students and families continue to view education as less of a service and more as a commodity.That means that the cost of changing schools is low,and e

3、xpectations are high.This mindset shift requires institutions to evolve and change,yet,faculty and staff are not feeling trusted to take risks to solve challenges in new and innovative ways.Both students and employees are not feeling heard by their institutions,and their feedback doesnt translate to

4、 action.Preparing education leaders for 2023Lee Perlis Global Head of EducationInstitutions need to listen on all channels and take action on feedback to drive meaningful change and lasting outcomes.Yet there are bright spots that institutions can leverage to help confront these challenges.Public tr

5、ust and brand strength are high which can help provide needed air cover as institutions work to address key challenges like enrollment,student and staff retention,and well-being.Weve compiled findings from our broader consumer and employee trend reports,with a specific lens on education,to provide i

6、nsights,opportunities,and recommendations for 2023 to help your institution navigate and succeed in a challenging environment.Qualtrics is the ultimate solution for managing and improving every key experience across educationGET IN TOUCH3Community experience trendsA GLOBAL SNAPSHOT4Against a backdro