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1、Business travel in 2022 and beyond Key trends for corporate travel and meetings managers.BUSINESS TRAVEL IN 2022 AND BEYOND3American Express Global Business Travel(GBT)is a joint venture that is not wholly owned by American Express Company or any of its subsidiaries(American Express).“American Expre

2、ss Global Business Travel,”“American Express,”and the American Express logo are trademarks of American Express and are used under limited license.This document contains unpublished,confidential,and proprietary information of American Express Global Business Travel(GBT).No disclosure or use of any po

3、rtion of these materials may be made without the express written consent of GBT.2022 GBT Travel Services UK Limited.ContentsWelcome 5KEY TRENDS FOR TRAVEL AND MEETINGS PROGRAMS#1 A seat at the table:new ways of working and living are transforming the travel managers role 6#2 Traveler confidence:the

4、key to keep people moving 9#3 Sustainability will continue to drive corporate agendas,raising demand for greener travel options 11#4 Travel and meetings can drive progress in diversity,equity and inclusion 14KEY TRENDS BY SPEND CATEGORY#5 Air 16#6 Hotel 19#7 Ground 22BUSINESS TRAVEL IN 2022 AND BEYO

5、NDBUSINESS TRAVEL IN 2022 AND BEYOND45KEY TRENDS FOR TRAVEL AND MEETINGS PROGRAMSWelcomeFace the future with confidence We dont always recognize the importance of what we have until its gone.In a world where moments really matter,one of lockdowns legacies is that the value of meeting face-to-face ha

6、s never been so profoundly understood.In late summer of 2021,the green shoots of an international travel recovery began to emerge.The accommodations and ground transportation categories,driven by small and medium-sized enterprises eager to travel and trade,led the recovery.Later,when governments fin