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Martech Alliance:2021-2022全球Martech行业报告(英文版)(44页).pdf

上传人: Kell****reet 编号:109098 2022-12-12 44页 5.85MB

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1、1 The Martech Report 2021/22The Martech Report 2021/22 Welcome 301 Foreword 402 Methodology 5 Definition of Martech 503 Market sizing:how big is Martech?6 Martech mergers,acquisitions,deals and investments 904 Martech budgets 11 Key takeaways and recommendations 1405 Martech maturity 15 Key takeaway

2、s and recommendations 2306 Skills and knowledge 24 Who is responsible for managing martech?2607 Talent 28 Key takeaways and recommendations 2908 Future tech and current trends 30 Key takeaways and recommendations 3709 Summary 38 Key takeaways and recommendations 39 About Moore Kingston Smith 40 Abou

3、t Moore Global 41 About MarTech Alliance 42 Citations 43Contents3 The Martech Report 2021/22WelcomeThere has never been a more exciting time to work in marketing and technology.The world was already digitising rapidly,but the pandemic has accelerated this digital transformation.Companies which have

4、been forced to adapt to evolving customer behaviours to survive now have an opportunity to thrive.Ive never seen the martech space move faster,and this growth is perhaps best exemplified by the M&A activity and investment in the industry,such as Salesforces 27.7bn acquisition of Slack and the$1.2bn

5、investment in Sitecore.Our market sizing work in this report provides further evidence.Whether youre a brand,agency or a vendor,this rapid tech growth presents both challenges and opportunities.More than ever,marketers need to upskill their data and technical skills to keep pace with change,with the

6、 market being short of amazing talent.For this reason,MarTech Alliance has invested heavily in providing a suite of certification courses in martech,marketing operations,data driven marketing and innovation.The changing nature of the martech space is also a major opportunity for agencies to provide

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本文主要讨论了营销技术(Martech)行业的现状和趋势。主要内容包括: 1. Martech市场规模:全球Martech市场规模估计为3448亿美元,其中北美和英国市场为1497亿美元。 2. Martech预算:Martech在组织营销预算中占比23%,且61%的受访者计划在未来12个月内增加Martech预算。 3. Martech成熟度:大多数公司在Martech规划、团队、平台和生态系统方面还有提升空间,但在人员和技术团队方面最不满意。 4. Martech投资和并购:过去一年,Martech行业并购活动频繁,包括Salesforce以277亿美元收购Slack等。 5. Martech与客户体验:61%的受访者认为Martech是满足客户期望的关键,79%的CMO认为提供卓越客户体验是竞争优势。 6. Martech与代理商:代理商有机会通过其技术专长帮助品牌选择和整合Martech。 7. Martech与品牌:品牌营销人员明确看到Martech的重要性,但需要确保增加的预算被明智地使用,以改善客户体验。
营销技术市场增长背后的原因是什么? 营销技术在营销策略中的作用是什么? 营销技术成熟度如何评估?
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