1、Orchestrating agentic AI for intelligent business operationsIBM Institute for Business Value|Research Brief2Orchestrating agentic AI for intelligent business operationsHow IBM can helpIBM brings deep business process outsourcing industry expertise,partnerships,and experience to transform intelligent
2、 operational workflows,helping businesses unlock value with AI agents and assets.For more information,visit https:/ agentic AI for intelligent business operationsKey takeaways90%of executives say that by 2027,AI agents will enable business operations professionals to move beyond simple reporting to
3、perform insightful analytics for real-time optimization.75%of executives say AI agents will execute transactional processes and workflows autonomously within two years for 24x7 availability.81%of executives recognize that to seize competitive advantage,they need the right people in the right positio
4、ns with the right incentives.AI agents elevate employees.AI agents accelerate operational velocity.People remain essential to agentic AI.IntroductionOrganizations are turning to agentic AI AI systems that can accomplish specific goals without supervision1to capture a competitive edge.With agentic AI
5、,operations autonomously learn,adapt,and optimize in real time.It isnt just about being faster and more efficient.Its about intelligent agents that proactively anticipate challenges,personalize experiences,and drive innovation.Its a shift from automating tasks to orchestrating ever-adapting processe
6、s.But successful deployment of agents isnt just about the tech.It depends on creating synergy between people and AI across virtually every operational transaction and communication.Human oversight and connections,decision-making,and most critical,creativity,are more important than ever in this next