RPA中国：2022年中国流程挖掘行业研究报告（72页）.pdf

1、?2022?9?“?”2022 RPA务?务?务?告?务?RPA务?务?“?(2022?务?)”?务?(?)?导?23?覆?RPA/IPA?务?研?(Task Mining)?(Task Mining)?(?愿?撑?/?研?/?)?研?(Process Mining)?研?务?务?研?导?(Process Mining)?“?”?务?4?/?映?/CEOCOO?Jason?筛?RPA务?天?RPA务?RPA务?RPA务?CEOCEO?映?CEO?务?Cyclone?IBM?CONTENTS?Part 1:Industry Development Analysis?Part 3:Vendors

2、Research?Part 2:Practice in Subdivided Industries RPA务?Section 1?Development Background?务?务?务?RPA务?2022?务?2022?9?务?务?筛?确?研RPA务?57.6%?(?)?务?告?务?务?RPA务?7?N=276?IT?276?1?务?务?导?1?CEO/COO?CTO/CIO?2?导?务?25.4%32.2%27.2%12.7%2.5%?%!#$?(?割?)?90%?95%务?务?70%?务?告?务?务?2123?35%?告?20%?30%?/?ROI?RPA务?2022?务?2022?9?

3、“?务?(?+?)”?研RPA务?69.5%?35.1%?确?DTO(?)?31%?RPA务?8?务?1?I?II?III?/?/?/?锐?锐?I I?II II?IIIIII?1?务?IT?276?务?务?导?务?割?DTO?务?(Process Mining)?务?CRM?OA?39%?务?35%RPA务?2022?务?2022?9?/?RPA/IPA?RPA/IPA?/?务?RPA/IPA?务?15%?务?/?RPA/IPA?/?(?74.6%)?(?71.1%)?(?64.7%)?(?47.3%)?去?2024?40%?RPA/IPA?/?RPA/IPA?RPA务?9?RPA/IPA?

4、务?/?1?务?RPA/IPA?务?导?/?/?4?“?”?SectionaSectioncSectioneSectionf?Sectiond?Sectionb?1?RPA务?2022?务?RPA?2?研?201?RPA/IPA?201?告?3?2021?RPA务?2022?务?RPA?4?“?”?2021?3CEO/COOCTO/CIO?2(?)?，%2022?CEO/COOCTO/CIO19.4%27.4%29.4%42.3%69.7%66.2%67.2%63.7%72.1%64.2%68.7%62.2%71.1%74.1%66.2%64.7%26.4%39.8%28.9%42.3%41.

5、3%28.4%39.8%24.9%Section 2?Research on Product Practice?“?”进行?务?Research Description11 RPA务?2022?务?2022?9?(?)?务?RPA/IPA?告?(?)?RPA务?12?(2022，务?)1?N=195?195?1?务?(?务?)?2?务?65%+?RPA/IPA?务?，?务?1?导?(?务?CEO/COO/CTO/CIO务?)?2?%!%&#$?/?/?(?割?)?5.1%12.8%32.3%46.7%3.1%?/?RPA/IPA?/?66.1%?RPA/IPA?务?20.6%?RPA/IPA?

6、务?“?”?“?”?60.2%?“?”?“?”?27.6%?割?“?”?RPA务?2022?务?2022?9?务?盟?务?务?(?)?RPA务?13?Section 2?研?0012022.09.26 03:19?0022022.09.26 03:20?0032022.09.26 03:21?(Process Mining)?务?研?务?研?研?研?研?研?研?PO?OK?SAP?(Process Mining)?，?愿，“?”?(Task Mining)?，?愿，“?SAP?OK”?T1?T4?模?L3?“?”?“?”?Section 1?LTL1L2L3L4T1T2T3T4 RPA务?20