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1、(AI)deation to impact Architecting an AI-first workforce in the tech services sectorContentsForewordChapter 1IT services re-engineered:A new source of value unlockExecutive summaryChapter 2Rethinking workforce productivity in the AI eraChapter 3Redesigning work:Human talent in an AI-first worldChapt

2、er 4Evolution of the pyramid:Leaner,AI-first organizationsConclusionThe leadership imperative:Driving the AI disruption agendaForewordThe steam engine rewired factories.Electricity redefined speed.The internet collapsed distance.And now,AI stands as the next great catalyst not just shifting how we w

3、ork,but challenging what work even means.In the past six months alone,we have seen a dramatic acceleration:Tech industry has moved from cautious experimentation to scaling AI across service delivery,internal operations,and even revenue generation.Yet,behind the headlines of productivity boosts and A

4、I copilots lies a far more complex and nuanced reality.Leaders are divided between hailing it as a growth multiplier and raising critical questions about ROI,workforce disruption,and widening gap between ideation and sustained execution.The paradox is striking!While AI promises to decouple growth fr

5、om headcount and unlock non-linear productivity,it also risks displacing foundational roles,disrupting traditional career paths,and reshaping the bottom of the talent pyramid.Clients,too,are reshaping their expectations;no longer content with cost savings alone but demanding AI-driven outcomes,risk-

6、sharing,and strategic alignment.As contracts evolve and delivery models get re-architected,service providers are forced to answer:Are we truly AI-ready,or are we dressing up legacy models in new digital wrappers?This report dives deep into these tensions and transitions.It captures emerging realitie