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1、AMAZON.COM ANNOUNCES FIRST QUARTER RESULTSSEATTLE(BUSINESS WIRE)May 1,2025A,Inc.(NASDAQ:AMZN)today announced financial results for its first quarter ended March 31,2025.Net sales increased 9%to$155.7 billion in the first quarter,compared with$143.3 billion in first quarter 2024.Excluding the$1.4 bil

2、lion unfavorable impact from year-over-year changes in foreign exchange rates throughout thequarter,net sales increased 10%compared with first quarter 2024.North America segment sales increased 8%year-over-year to$92.9 billion.International segment sales increased 5%year-over-year to$33.5 billion,or

3、 increased 8%excluding changesin foreign exchange rates.AWS segment sales increased 17%year-over-year to$29.3 billion.Operating income increased to$18.4 billion in the first quarter,compared with$15.3 billion in first quarter 2024.North America segment operating income was$5.8 billion,compared with$

4、5.0 billion in first quarter 2024.International segment operating income was$1.0 billion,compared with$0.9 billion in first quarter 2024.AWS segment operating income was$11.5 billion,compared with$9.4 billion in first quarter 2024.Net income increased to$17.1 billion in the first quarter,or$1.59 per

5、 diluted share,compared with$10.4 billion,or$0.98 per diluted share,in first quarter 2024.Operating cash flow increased 15%to$113.9 billion for the trailing twelve months,compared with$99.1 billion forthe trailing twelve months ended March 31,2024.Free cash flow decreased to$25.9 billion for the tra

6、iling twelve months,compared with$50.1 billion for the trailingtwelve months ended March 31,2024.“Were pleased with the start to 2025,especially our pace of innovation and progress in continuing to improve customer experiences,”said Andy Jassy,President and CEO,Amazon.“From Alexa+(our next generatio

7、n of Alexa thats meaningfully smarter,more capable,and takes actions for customers),to another delivery speed record for our Prime members,to our new Trainium2 chips and Bedrock model expansion that make it easier for AWS customers to train models and run inference more flexibly and cost-effectively

8、,to our first Project Kuiper satellites successfully launching into low earth orbit in our quest to provide broadband access to hundreds of millions of households in rural areas without it todaywere continuing to find meaningful ways to make customers lives easier and better every day.”Some other hi

9、ghlights since the companys last earnings announcement include that Amazon:Introduced Alexa+,our next-generation Alexa personal assistant whos meaningfully smarter and more capable thanher prior self,can both answer virtually any question and take actions,and is free with Prime.Held deal events worl

10、dwide to help customers save over$500 million across Big Spring Sale in the U.S.and Canada,Spring Deal Days in Europe,and Ramadan/Eid Sale events in Egypt,Saudi Arabia,Trkiye,and UAE.Announced Amazons 11th Prime Day will be in July,when customers can expect millions of deals globally on vastselectio

11、n.Announced$4 billion investment through 2026 to expand Amazons rural delivery network to bring even fasterdelivery to customers in less densely populated areas across the U.S.Launched Amazon.ie in Ireland,offering over 200 million products with low prices,fast delivery,and local Prime membership.Ex

12、panded selection with Michael Kors,GAME 7,The Ordinary,Laura Mercier,and tarte.Introduced Saks on Amazon,where customers can shop a refined luxury assortment of fashion and beauty items from brands like Dolce&Gabbana,Balmain,Giambattista Valli,Erdem,and Fear of God.Launched Interests to find product

13、s for customers passions and hobbies using generative AI.Introduced new ways to shop in the Amazon Shopping app to help customers discover and buy products from other brands websites even when Amazon doesnt carry the items directly.Amazon now shows customers select products from other brands in sear

14、ch results and either links to their websites so customers can purchase the items there or enables customers to seamlessly purchase the products using Amazons new Buy for Me feature.Began full-scale deployment of Project Kuipers satellite internet network with launch and activation of first satellit

15、es.Began testing Zoox in Los Angeles,the sixth location for Amazons self-driving technology.Announced a joint venture to create the next generation of the esteemed James Bond film franchise,including naming producers Amy Pascal and David Heyman to produce the next film.Drew 54.6 million viewers for

16、Reachers Season 3 debut in first 19 days,Amazons biggest returning season ever.Premiered Season 2 of LeBron Jamess Mind the Game podcast,co-hosted by NBA Hall-of-Famer Steve Nash and distributed by Wondery.Continued to grow Amazon Nova rapidly with customers such as Slack,Siemens,Coinbase,Sumo Logic

17、,FanDuel,Blue Origin,Glean,Domo,Stats Perform,Bynder,PDI Technologies,Gradial,ASAPP,ezCater,NinjaTech AI,Jobcase,Rubbrband,Data Kinetic,Avahi,GuardianGamer,and Lennar,all starting to use Nova.Also introduced new Nova capabilities,including:Amazon Nova Sonic:Speech-to-speech foundation model for deve

18、lopers to build human-like voice-based AI applications,such as customer service call automation,AI agents,and more(available in Amazon Bedrock).Amazon Nova Act SDK:New AI model trained to perform actions within a web browser,enabling developers to build action-oriented agents by breaking down comple

19、x workflows into reliable atomic commands(like“search,”or“checkout”).Amazon Nova Premier:Most capable of Amazons multimodal models for complex tasks like coding,building multi-step agents,and long-form document and video understanding.General availability of Amazon Nova models in Europe and Asia Pac

20、ific.Signed new AWS agreements with Adobe,Uber,Nasdaq,Ericsson,Fujitsu,Cisco,Cargill,Mitsubishi Electric Corporation,General Dynamics Information Technology,GE Vernova,Booz Allen Hamilton,NextEra Energy,Publicis Sapient,Elastic,KPN,and Netsmart.Announced new AWS offerings,including:AWS Outposts rack

21、s(for high throughput,network-intensive workloads)and servers(for Cloud Radio Access Network workloads)to help telecom customers build future-proof cloud infrastructure that supports 5G and beyond.New foundation models in Amazon Bedrock,including Anthropics Claude 3.7 Sonnet,DeepSeeks R1,Metas Llama

22、 4 family of models,and Mistral AIs Pixtral Large.General availability of Amazon SageMaker Unified Studio for data engineers to easily find and access data to collaborate and build faster.General availability of the scenarios capability of Amazon Q in QuickSight,with an advanced AI agent to help cus

23、tomers leverage natural language to perform expert-level data analysis.Announced Ocelot,Amazons first quantum computing chip prototype that reduces resources needed for quantum error correction by up to 90%.Ranked No.2 on LinkedIns U.S.Top Companies list of the best workplaces for career growth.Cont

24、inued making significant progress on safetyimproving Amazons recordable incident rate by 34%and lost-time incident rate by 65%across operations over past five years.Visit GuidanceThe following forward-looking statements reflect As expectations as of May 1,2025,and are subject to substantial uncertai

25、nty.Our results are inherently unpredictable and may be materially affected by many factors,such as fluctuations in foreign exchange rates,changes in global economic and geopolitical conditions,tariff and trade policies,and customer demand and spending(including the impact of recessionary fears),inf

26、lation,interest rates,regional labor market constraints,world events,the rate of growth of the internet,online commerce,cloud services,and new and emerging technologies,and the various factors detailed below.Second Quarter 2025 GuidanceNet sales are expected to be between$159.0 billion and$164.0 bil

27、lion,or to grow between 7%and 11%compared with second quarter 2024.This guidance anticipates an unfavorable impact of approximately 10 basis points from foreign exchange rates.Operating income is expected to be between$13.0 billion and$17.5 billion,compared with$14.7 billion in second quarter 2024.T

28、his guidance assumes,among other things,that no additional business acquisitions,restructurings,or legal settlements are concluded.Conference Call InformationA conference call will be webcast live today at 2:00 p.m.PT/5:00 p.m.ET,and will be available for at least three months at call will contain f

29、orward-looking statements and other material information regarding the Companys financial and operating results.Forward-Looking StatementsThese forward-looking statements are inherently difficult to predict.Actual results and outcomes could differ materially for a variety of reasons,including,in add

30、ition to the factors discussed above,the amount that A invests in new business opportunities and the timing of those investments,the mix of products and services sold to customers,the mix of net sales derived from products as compared with services,the extent to which we owe income or other taxes,co

31、mpetition,management of growth,potential fluctuations in operating results,international growth and expansion,the outcomes of claims,litigation,government investigations,and other proceedings,fulfillment,sortation,delivery,and data center optimization,risks of inventory management,variability in dem

32、and,the degree to which the Company enters into,maintains,and develops commercial agreements,proposed and completed acquisitions and strategic transactions,payments risks,and risks of fulfillment throughput and productivity.Other risks and uncertainties include,among others,risks related to new prod

33、ucts,services,and technologies,security incidents,system interruptions,government regulation and taxation,and fraud.In addition,global economic and geopolitical conditions and additional or unforeseen circumstances,developments,or events may give rise to or amplify many of these risks.More informati

34、on about factors that potentially could affect As financial results is included in As filings with the Securities and Exchange Commission(“SEC”),including its most recent Annual Report on Form 10-K and subsequent filings.Additional InformationOur investor relations website is and we encourage invest

35、ors to use it as a way of easily finding information about us.We promptly make available on this website,free of charge,the reports that we file or furnish with the SEC,corporate governance information(including our Code of Business Conduct and Ethics),and select press releases,which may contain mat

36、erial information about us,and you may subscribe to be notified of new information posted to this site.About AmazonAmazon is guided by four principles:customer obsession rather than competitor focus,passion for invention,commitment to operational excellence,and long-term thinking.Amazon strives to b

37、e Earths Most Customer-Centric Company,Earths Best Employer,and Earths Safest Place to Work.Customer reviews,1-Click shopping,personalized recommendations,Prime,Fulfillment by Amazon,AWS,Kindle Direct Publishing,Kindle,Career Choice,Fire tablets,Fire TV,Amazon Echo,Alexa,Just Walk Out technology,Ama

38、zon Studios,and The Climate Pledge are some of the things pioneered by Amazon.For more information,visit and follow AmazonNews.AMAZON.COM,INC.Consolidated Statements of Cash Flows(in millions)(unaudited)Three Months EndedMarch 31,Twelve Months EndedMarch 31,2024202520242025CASH,CASH EQUIVALENTS,AND

39、RESTRICTED CASH,BEGINNING OF PERIOD$73,890$82,312$49,734$73,332 OPERATING ACTIVITIES:Net income 10,431 17,127 37,684 65,944 Adjustments to reconcile net income to net cash from operating activities:Depreciation and amortization of property and equipment and capitalized content costs,operating lease

40、assets,and other 11,684 14,262 49,224 55,373 Stock-based compensation 4,961 3,689 24,236 20,739 Non-operating expense(income),net 2,734 (2,817)1,452 (3,539)Deferred income taxes(938)507 (6,342)(3,203)Changes in operating assets and liabilities:Inventories 1,776 (1,222)2,854 (4,882)Accounts receivabl

41、e,net and other 3,684 1,247 (9,388)(5,686)Other assets(2,701)(3,402)(11,763)(15,184)Accounts payable(11,282)(9,043)5,455 5,211 Accrued expenses and other(2,928)(4,061)407 (4,037)Unearned revenue 1,568 728 5,328 3,167 Net cash provided by(used in)operating activities 18,989 17,015 99,147 113,903 INVE

42、STING ACTIVITIES:Purchases of property and equipment(14,925)(25,019)(53,447)(93,093)Proceeds from property and equipment sales and incentives 990 764 4,449 5,115 Acquisitions,net of cash acquired,non-marketable investments,and other,net(3,354)48 (5,680)(3,680)Sales and maturities of marketable secur

43、ities 1,392 7,737 5,904 22,748 Purchases of marketable securities(1,965)(13,333)(3,115)(37,373)Net cash provided by(used in)investing activities(17,862)(29,803)(51,889)(106,283)FINANCING ACTIVITIES:Proceeds from short-term debt,and other 338 1,815 5,687 6,619 Repayments of short-term debt,and other(

44、404)(2,082)(22,478)(6,738)Proceeds from long-term debt 746 746 Repayments of long-term debt(330)(2,620)(8,852)Principal repayments of finance leases(770)(410)(3,774)(1,683)Principal repayments of financing obligations(90)(116)(304)(695)Net cash provided by(used in)financing activities(1,256)(47)(23,

45、489)(10,603)Foreign currency effect on cash,cash equivalents,and restricted cash(429)416 (171)(456)Net increase(decrease)in cash,cash equivalents,and restricted cash(558)(12,419)23,598 (3,439)CASH,CASH EQUIVALENTS,AND RESTRICTED CASH,END OF PERIOD$73,332$69,893$73,332$69,893 SUPPLEMENTAL CASH FLOW I

46、NFORMATION:Cash paid for interest on debt,net of capitalized interest$269$236$2,475$1,825 Cash paid for operating leases 3,332 3,562 11,318 12,571 Cash paid for interest on finance leases 74 71 301 284 Cash paid for interest on financing obligations 64 55 201 210 Cash paid for income taxes,net of re

47、funds 458 877 11,018 12,727 Assets acquired under operating leases 3,753 4,321 14,179 15,992 Property and equipment acquired under finance leases,net of remeasurements and modifications 42 54 676 866 Increase(decrease)in property and equipment acquired but not yet paid 411 3,108 801 9,736 AMAZON.COM

48、,INC.Consolidated Statements of Operations(in millions,except per share data)(unaudited)Three Months EndedMarch 31,20242025Net product sales$60,915$63,970 Net service sales 82,398 91,697 Total net sales 143,313 155,667 Operating expenses:Cost of sales 72,633 76,976 Fulfillment 22,317 24,593 Technolo

49、gy and infrastructure 20,424 22,994 Sales and marketing 9,662 9,763 General and administrative 2,742 2,628 Other operating expense(income),net 228 308 Total operating expenses 128,006 137,262 Operating income 15,307 18,405 Interest income 993 1,066 Interest expense(644)(541)Other income(expense),net

50、(2,673)2,749 Total non-operating income(expense)(2,324)3,274 Income before income taxes 12,983 21,679 Provision for income taxes(2,467)(4,553)Equity-method investment activity,net of tax(85)1 Net income$10,431$17,127 Basic earnings per share$1.00$1.62 Diluted earnings per share$0.98$1.59 Weighted-av

51、erage shares used in computation of earnings per share:Basic 10,393 10,603 Diluted 10,670 10,793 AMAZON.COM,INC.Consolidated Statements of Comprehensive Income(in millions)(unaudited)Three Months EndedMarch 31,20242025Net income$10,431$17,127 Other comprehensive income(loss):Foreign currency transla

52、tion adjustments,net of tax of$30 and$(66)(1,096)1,535 Available-for-sale debt securities:Change in net unrealized gains(losses),net of tax of$(158)and$(11)536 37 Less:reclassification adjustment for losses(gains)included in“Other income(expense),net,”net of tax of$0 and$809 1 (2,454)Net change 537

53、(2,417)Other,net of tax of$(1)and$1 1 2 Total other comprehensive income(loss)(558)(880)Comprehensive income$9,873$16,247 AMAZON.COM,INC.Segment Information(in millions)(unaudited)Three Months EndedMarch 31,20242025North AmericaNet sales$86,341$92,887 Operating expenses 81,358 87,046 Operating incom

54、e$4,983$5,841 InternationalNet sales$31,935$33,513 Operating expenses 31,032 32,496 Operating income$903$1,017 AWSNet sales$25,037$29,267 Operating expenses 15,616 17,720 Operating income$9,421$11,547 ConsolidatedNet sales$143,313$155,667 Operating expenses 128,006 137,262 Operating income 15,307 18

55、,405 Total non-operating income(expense)(2,324)3,274 Provision for income taxes(2,467)(4,553)Equity-method investment activity,net of tax(85)1 Net income$10,431$17,127 Segment Highlights:Y/Y net sales growth:North America 12%8%International 10 5 AWS 17 17 Consolidated 13 9 Net sales mix:North Americ

56、a 60%60%International 22 21 AWS 18 19 Consolidated 100%100%AMAZON.COM,INC.Consolidated Balance Sheets(in millions,except per share data)(unaudited)December 31,2024March 31,2025ASSETSCurrent assets:Cash and cash equivalents$78,779$66,207 Marketable securities 22,423 28,358 Inventories 34,214 35,864 A

57、ccounts receivable,net and other 55,451 54,216 Total current assets 190,867 184,645 Property and equipment,net 252,665 272,781 Operating leases 76,141 78,495 Goodwill 23,074 23,089 Other assets 82,147 84,246 Total assets$624,894$643,256 LIABILITIES AND STOCKHOLDERS EQUITYCurrent liabilities:Accounts

58、 payable$94,363$89,241 Accrued expenses and other 66,965 66,331 Unearned revenue 18,103 20,599 Total current liabilities 179,431 176,171 Long-term lease liabilities 78,277 79,871 Long-term debt 52,623 53,374 Other long-term liabilities 28,593 27,973 Commitments and contingenciesStockholders equity:P

59、referred stock($0.01 par value;500 shares authorized;no shares issued or outstanding)Common stock($0.01 par value;100,000 shares authorized;11,108 and 11,128 shares issued;10,593 and 10,613 shares outstanding)111 111 Treasury stock,at cost(7,837)(7,837)Additional paid-in capital 120,864 124,514 Accu

60、mulated other comprehensive income(loss)(34)(914)Retained earnings 172,866 189,993 Total stockholders equity 285,970 305,867 Total liabilities and stockholders equity$624,894$643,256 AMAZON.COM,INC.Supplemental Financial Information and Business Metrics(in millions,except per share data)(unaudited)Q

61、4 2023Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Y/Y%ChangeCash Flows and SharesOperating cash flow-trailing twelve months(TTM)$84,946$99,147$107,952$112,706$115,877$113,903 15%Operating cash flow-TTM Y/Y growth 82%82%75%57%36%15%N/APurchases of property and equipment,net of proceeds from sales and incentiv

62、es-TTM$48,133$48,998$54,979$64,959$77,658$87,978 80%Free cash flow-TTM(1)$36,813$50,149$52,973$47,747$38,219$25,925 (48)%Common shares and stock-based awards outstanding 10,788 10,788 10,871 10,872 10,876 10,876 1%Common shares outstanding 10,383 10,403 10,490 10,511 10,593 10,613 2%Stock-based awar

63、ds outstanding 406 385 381 361 283 263 (32)%Stock-based awards outstanding-%of common shares outstanding 3.9%3.7%3.6%3.4%2.7%2.5%N/AResults of OperationsWorldwide(WW)net sales$169,961$143,313$147,977$158,877$187,792$155,667 9%WW net sales-Y/Y growth,excluding F/X 13%13%11%11%11%10%N/AWW net sales-TT

64、M$574,785$590,740$604,334$620,128$637,959$650,313 10%WW net sales-TTM Y/Y growth,excluding F/X 12%12%12%12%11%11%N/AOperating income$13,209$15,307$14,672$17,411$21,203$18,405 20%F/X impact-favorable$85$72$29$16$14$53 N/AOperating income-Y/Y growth,excluding F/X 379%219%91%55%60%20%N/AOperating margi

65、n-%of WW net sales 7.8%10.7%9.9%11.0%11.3%11.8%N/AOperating income-TTM$36,852$47,385$54,376$60,599$68,593$71,691 51%Operating income-TTM Y/Y growth,excluding F/X 197%252%205%129%86%51%N/AOperating margin-TTM%of WW net sales 6.4%8.0%9.0%9.8%10.8%11.0%N/ANet income$10,624$10,431$13,485$15,328$20,004$1

66、7,127 64%Net income per diluted share$1.00$0.98$1.26$1.43$1.86$1.59 62%Net income-TTM$30,425$37,684$44,419$49,868$59,248$65,944 75%Net income per diluted share-TTM$2.90$3.56$4.18$4.67$5.53$6.13 72%_(1)Free cash flow is cash flow from operations reduced by“Purchases of property and equipment,net of p

67、roceeds from sales and incentives.”AMAZON.COM,INC.Supplemental Financial Information and Business Metrics(in millions)(unaudited)Q4 2023Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Y/Y%ChangeSegmentsNorth America Segment:Net sales$105,514$86,341$90,033$95,537$115,586$92,887 8%Net sales-Y/Y growth,excluding F/

68、X 13%12%9%9%10%8%N/A Net sales-TTM$352,828$362,288$369,775$377,425$387,497$394,043 9%Operating income$6,461$4,983$5,065$5,663$9,256$5,841 17%F/X impact-favorable(unfavorable)$(13)$8$8$(28)$(49)$(32)N/A Operating income-Y/Y growth,excluding F/XN/A 454%58%32%44%18%N/A Operating margin-%of North Americ

69、a net sales 6.1%5.8%5.6%5.9%8.0%6.3%N/A Operating income-TTM$14,877$18,962$20,816$22,172$24,967$25,825 36%Operating margin-TTM%of North America net sales 4.2%5.2%5.6%5.9%6.4%6.6%N/AInternational Segment:Net sales$40,243$31,935$31,663$35,888$43,420$33,513 5%Net sales-Y/Y growth,excluding F/X 13%11%10

70、%12%9%8%N/A Net sales-TTM$131,200$134,012$135,978$139,729$142,906$144,484 8%Operating income(loss)$(419)$903$273$1,301$1,315$1,017 13%F/X impact-favorable(unfavorable)$160$(3)$(94)$43$6$(56)N/A Operating income(loss)-Y/Y growth(decline),excluding F/X(74)%N/AN/AN/AN/A 19%N/A Operating margin-%of Inte

71、rnational net sales(1.0)%2.8%0.9%3.6%3.0%3.0%N/A Operating income(loss)-TTM$(2,656)$(506)$662$2,058$3,792$3,906 N/A Operating margin-TTM%of International net sales(2.0)%(0.4)%0.5%1.5%2.7%2.7%N/AAWS Segment:Net sales$24,204$25,037$26,281$27,452$28,786$29,267 17%Net sales-Y/Y growth,excluding F/X 13%1

72、7%19%19%19%17%N/A Net sales-TTM$90,757$94,440$98,581$102,974$107,556$111,786 18%Operating income$7,167$9,421$9,334$10,447$10,632$11,547 23%F/X impact-favorable(unfavorable)$(62)$67$115$1$57$141 N/A Operating income-Y/Y growth,excluding F/X 39%83%72%50%48%21%N/A Operating margin-%of AWS net sales 29.

73、6%37.6%35.5%38.1%36.9%39.5%N/A Operating income-TTM$24,631$28,929$32,898$36,369$39,834$41,960 45%Operating margin-TTM%of AWS net sales 27.1%30.6%33.4%35.3%37.0%37.5%N/AAMAZON.COM,INC.Supplemental Financial Information and Business Metrics(in millions,except employee data)(unaudited)Q4 2023Q1 2024Q2

74、2024Q3 2024Q4 2024Q1 2025Y/Y%ChangeNet SalesOnline stores(1)$70,543$54,670$55,392$61,411$75,556$57,407 5%Online stores-Y/Y growth,excluding F/X 8%7%6%8%8%6%N/APhysical stores(2)$5,152$5,202$5,206$5,228$5,579$5,533 6%Physical stores-Y/Y growth,excluding F/X 4%6%4%5%8%6%N/AThird-party seller services(

75、3)$43,559$34,596$36,201$37,864$47,485$36,512 6%Third-party seller services-Y/Y growth,excluding F/X 19%16%13%10%9%7%N/AAdvertising services(4)$14,654$11,824$12,771$14,331$17,288$13,921 18%Advertising services-Y/Y growth,excluding F/X 26%24%20%19%18%19%N/ASubscription services(5)$10,488$10,722$10,866

76、$11,278$11,508$11,715 9%Subscription services-Y/Y growth,excluding F/X 13%11%11%11%10%11%N/AAWS$24,204$25,037$26,281$27,452$28,786$29,267 17%AWS-Y/Y growth,excluding F/X 13%17%19%19%19%17%N/AOther(6)$1,361$1,262$1,260$1,313$1,590$1,312 4%Other-Y/Y growth(decline),excluding F/X 8%23%(6)%5%17%4%N/ASto

77、ck-based Compensation ExpenseCost of sales$227$174$266$193$205$148 (15)%Fulfillment$823$636$944$696$697$497 (22)%Technology and infrastructure$3,533$2,772$3,670$2,961$2,747$2,060 (26)%Sales and marketing$1,216$932$1,224$1,012$916$653 (30)%General and administrative$520$447$618$471$430$331 (26)%Total

78、 stock-based compensation expense$6,319$4,961$6,722$5,333$4,995$3,689 (26)%OtherWW shipping costs$27,326$21,834$21,965$23,501$28,549$22,495 3%WW shipping costs-Y/Y growth 11%10%8%8%4%3%N/AWW paid units-Y/Y growth(7)12%12%11%12%11%8%N/AWW seller unit mix-%of WW paid units(7)61%61%61%60%62%61%N/AEmplo

79、yees(full-time and part-time;excludes contractors&temporary personnel)1,525,000 1,521,000 1,532,000 1,551,000 1,556,000 1,560,000 3%Employees(full-time and part-time;excludes contractors&temporary personnel)-Y/Y growth(decline)(1)%4%5%3%2%3%N/A_(1)Includes product sales and digital media content whe

80、re we record revenue gross.We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format,such as books,videos,games,music,and software.These product sales include digital products sold on a

81、 transactional basis.Digital media content subscriptions that provide unlimited viewing or usage rights are included in“Subscription services.”(2)Includes product sales where our customers physically select items in a store.Sales to customers who order goods online for delivery or pickup at our phys

82、ical stores are included in“Online stores.”(3)Includes commissions and any related fulfillment and shipping fees,and other third-party seller services.(4)Includes sales of advertising services to sellers,vendors,publishers,authors,and others,through programs such as sponsored ads,display,and video a

83、dvertising.(5)Includes annual and monthly fees associated with Amazon Prime memberships,as well as digital video,audiobook,digital music,e-book,and other non-AWS subscription services.(6)Includes sales related to various other offerings(such as shipping services,healthcare services,and certain licen

84、sing and distribution of video content)and our co-branded credit card agreements.(7)Excludes the impact of Whole Foods Market.A,Inc.Certain DefinitionsCustomer AccountsReferences to customers mean customer accounts established when a customer places an order through one of our stores.Customer accoun

85、ts exclude certain customers,including customers associated with certain of our acquisitions,Amazon Payments customers,AWS customers,and the customers of select companies with whom we have a technology alliance or marketing and promotional relationship.Customers are considered active when they have

86、placed an order during the preceding twelve-month period.Seller AccountsReferences to sellers means seller accounts,which are established when a seller receives an order from a customer account.Sellers are considered active when they have received an order from a customer during the preceding twelve

87、-month period.AWS CustomersReferences to AWS customers mean unique AWS customer accounts,which are unique customer account IDs that are eligible to use AWS services.This includes AWS accounts in the AWS free tier.Multiple users accessing AWS services via one account ID are counted as a single accoun

88、t.Customers are considered active when they have had AWS usage activity during the preceding one-month period.UnitsReferences to units mean physical and digital units sold(net of returns and cancellations)by us and sellers in our stores as well as Amazon-owned items sold in other stores.Units sold are paid units and do not include units associated with AWS,certain acquisitions,certain subscriptions,rental businesses,or advertising businesses,or Amazon gift cards.Contacts:Amazon Investor Relations Amazon Public Relationsamazon- amazon-