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1、22024 Responsible Business Practices ReportTable of contents03 Leadership message07 About Meta11 About this report09 Technologies and programs18 Approach to responsible business19 2023 highlights06 Executive summary21 Responsible business governance28 Human rights23 Compliance and ethics34 Public po

2、licy engagement and advocacy36 Climate change45 Data center operational efficiency47 Energy41 Data centers46 Offices49 Water20 Operate transparently and sustainably52 Responsible AI75 Online child protection55 Privacy and security84 Building the metaverse53 Generative AI81 Equity and inclusion58 Cyb

3、ersecurity61 Content governance70 Well-being and technology51 Build responsibly87 Our employees94 Supply chain management91 Diversity99 Community investment and engagement85 Empower our people and partnersB Forward-looking statementsF GRIC Priority topicsR SASBT TCFDY Environmental footprintV DEI me

4、tricsAK Environmental methodologyA Data indexLeadershipSummaryOperateBuildEmpowerData indexHome32024 Responsible Business Practices ReportWeve seen how our technologies can unlock the potential for good across the world;how a post on Facebook can get someone life-saving help;how a hashtag can become

5、 a global call to action;and how people show up for each other in times of need.These acts of kindness inspire us to continue creating tools that help people connect,find and support causes they care about,or start and grow their businesses.Two emerging technologies artificial intelligence(AI)and th

6、e metaverse represent our biggest long-term bets on the future.In 2023,these technologies began to come together in products used by huge numbers of people.Generative AI is making its way into the heart of the technologies and programs that bring people into the metaverse.Mixed reality(MR)is at the

7、core of Meta Quest headsets,and Meta AI lets people ask questions about what they are looking at through their Ray-Ban|Meta smart glasses.(CONT.)A message fromNick CleggPresident,Global Affairs,MetaFrom Start to FutureWhen Facebook launched in 2004,it changed the way people connect.Twenty years late

8、r,Meta is still in the business of connection through innovation.LeadershipSummaryOperateBuildEmpowerData indexHome42024 Responsible Business Practices ReportToday,Meta Llama,our collection of open source LLMs,are being used by organizations in education,customer service,research and medicine.Our Ll

9、ama models have more than 170 million downloads.Weve also released technologies like PyTorch,the leading machine learning framework,our No Language Left Behind models that can translate up to 200 languages and our Seamless suite of AI speech-to-speech translation models,which can translate voices in

10、to 36 languages with approximately two seconds of latency.Having access to state-of-the-art AI will be an increasingly important way of creating opportunities for individuals,companies and economies.Open-source software is typically safer,more secure and more efficient because it is subject to ongoi

11、ng feedback,scrutiny and development by thousands of developers and researchers,rather than a handful of teams holed up in company siloes.(CONT.)Building responsibly and openlyHaving been at the forefront of AI development for more than a decade,we have learned that progress and vigilance can go han

12、d in hand.We are confident AI technologies have the potential to bring huge benefits to societies,from boosting productivity to accelerating scientific research.And we believe it is both possible and necessary for these technologies to be developed in a responsible,transparent and accountable way,wi

13、th safeguards built into AI products to mitigate many of the potential risks and collaboration between government and industry to establish standards and guardrails.Our long-term vision is to build general intelligence,open source it responsibly and make it widely available so everyone can benefit.M

14、eta has a long history of openly sharing AI technologies.We built our large language models(LLMs)to not only create value in our technologies and programs,but to also allow other organizations to benefit from them.LeadershipSummaryOperateBuildEmpowerData indexHome52024 Responsible Business Practices

15、 ReportBusiness updateIn 2023,we focused on improving our business to give us the stability to deliver our long-term vision.Being a leaner company is helping us execute better and faster,and we will continue to embed this approach as a permanent part of how we operate.Last year we operated more effi

16、ciently,saw strong engagement across our technologies and launched a number of exciting new products like Threads,Ray-Ban|Meta smart glasses and mixed reality in Meta Quest 3.engage,every business will have an AI assistant their customers can interact with to buy goods and get support and every deve

17、loper will have a state-of-the-art open source model with which to build.As we continue to evolve as a company,responsibility remains at the heart of everything we do.We remain committed to upholding the United Nations(UN)Global Compacts Ten Principles and the UN Guiding Principles on Business and H

18、uman Rights.We know that conducting business sustainably and continuously improving our practices to ensure we leave the most positive impact on the world will,in turn,lead to the long-term success and growth of our business.Nick CleggPresident,Global Affairs,MetaWe want to build the worlds most pop

19、ular and most advanced AI-enabled services to help people unlock greater potential.If we succeed,everyone who uses our services will have a world-class AI assistant to help get things done,every creator will have an AI assistant with which their community can LeadershipSummaryOperateBuildEmpowerData

20、 indexHome62024 Responsible Business Practices ReportExecutive summary07 About Meta11 About this report09 Technologies and programs18 Approach to responsible business19 2023 highlights06 Executive summary62024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome720

21、24 Responsible Business Practices ReportWe build technology that helps people connect,find communities and grow businesses.Our products enable people to share with friends and family through mobile devices,personal computers,virtual reality(VR)and mixed reality headsets and wearables.Meta is moving

22、our offerings beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the metaverse,which we believe is the next evolution in social technology.All of our technologies share the vision of helping bring the metaverse to life.Across our work,we are innovating in

23、 AI technologies to build new experiences that help make our technology more social,useful and immersive.We generate the majority of our revenue from selling advertising placements.Ads enable marketers to reach people based on a variety of factors,including age,gender,location,interests and behavior

24、s,serving people who use our technologies with content that is both relevant and of interest to them.Marketers purchase ads that can appear in multiple places,including Facebook,Messenger,Instagram,third-party applications and websites.We ended 2023 with offices in more than 90 cities across North A

25、merica,Europe,the Middle East,Africa,Asia Pacific and Latin America.We also had 21 data center locations within our operational control globally.Headcount was 67,317 as of December 31,2023.About MetaOur mission is to give people the power to build community and bring the world closer together.Leader

26、shipSummaryOperateBuildEmpowerData indexHome82024 Responsible Business Practices ReportGive People a Voice People deserve to be heard and to have a voiceeven when that means defending the rights of people with whom we disagree.Build Connection and Community Our services help people connect,and when

27、theyre at their best,they bring people closer together.Serve Everyone We work to make technology accessible to everyone,and our business model is ads so our services can be free.Keep People Safe and Protect Privacy We have a responsibility to promote the best of what people can do together by keepin

28、g people safe and preventing harm.Promote Economic Opportunity Our tools level the playing field so businesses grow,create jobs and strengthen the economy.Our principlesOur principles embody what we stand for and the technology we build.82024 Responsible Business Practices ReportLeadershipSummaryOpe

29、rateBuildEmpowerData indexHome92024 Responsible Business Practices ReportTechnologies and programsMeta builds technologies that help people connect,find communities and grow businesses.AppsFacebookInstagramMeta HorizonMessengerWhatsAppThreadsDevicesMeta QuestRay-Ban|Meta smart glassesWork toolsMeta

30、Horizon WorkroomsWorkplaceVR headsetsServicesMeta AIMeta VerifiedMeta PayLeadershipSummaryOperateBuildEmpowerData indexHome102024 Responsible Business Practices ReportMeta AI Meta AI is an assistant you can interact with like a person,available on Messenger,Instagram,WhatsApp,Ray-Ban|Meta smart glas

31、ses and Meta Quest 3.It is powered by a custom model that leverages technology from Llama and our latest LLM research.New experiencesLlama Llama is a learning model which consumes and trains on massive datasets to create text output.Threads Built by the Instagram team,Threads takes what Instagram do

32、es best and expands it to text,creating a positive and creative space to express ideas.Just like on Instagram,with Threads people can follow and connect with friends and creators who share their interests.Meta Quest 3 Meta Quest 3 is an MR headset,allowing people who use our technologies and program

33、s to seamlessly transition between a fully immersive experience and a blended environment in which virtual elements are overlaid onto a persons physical surroundings.Ray-Ban|Meta smart glasses Our next-generation Ray-Ban|Meta smart glasses,which let people who use our technologies capture photos and

34、 videos and take phone calls,have been redesigned with improved audio and cameras,different frame and lens combinations and integrated Meta AI.LeadershipSummaryOperateBuildEmpowerData indexHome112024 Responsible Business Practices ReportAbout this reportLearn moreThe 2024 Responsible Business Practi

35、ces Report reflects our work during the 2023 fiscal year(January 1December 31,2023)unless otherwise noted.This years report was prepared in reference to the Global Reporting Initiative(GRI)standards and informed by the Sustainability Accounting Standards Board(SASB)Internet and Media Services Indust

36、ry Standards,the United Nations Global Compact and the Task Force for Climate-related Financial Disclosures(TCFD).Meta obtains limited assurance conducted by Ernst&Young LLP for select environmental metrics.For more information,refer to the Independent Accountants Review Report.112024 Responsible Bu

37、siness Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome122024 Responsible Business Practices ReportApproach to reportingWe report annually on policies and performance,and issue timely disclosures on business activities and government data requests.Beyond the information available i

38、n this report,we invite you to review the topics below or visit our website for information on our reporting practices.Annual ReportProxy StatementTransparency CenterPrivacy CenterHuman Rights ReportSustainability ReportCDP Climate Change ReportUN Global CompactLeadershipSummaryOperateBuildEmpowerDa

39、ta indexHome132024 Responsible Business Practices ReportThrough frequent conversations and strategic partnerships,we incorporate diverse voices and insights into our business decisions.We also conduct regular assessments of our priority responsible business topics,which include interviews and worksh

40、ops with internal and external stakeholders.InvestorsEngaging with our shareholders on key topics such as company strategy,corporate governance,Board oversight,executive compensation and responsible business practices enables our Board of Directors(the“Board”)and senior management team to identify e

41、merging trends and be proactive in addressing matters of importance.Feedback from conversations is shared with our full Board of Directors,and Board committees review relevant feedback to determine if responsive steps are required.In 2023,we engaged with more than 50 shareholders,representing more t

42、han 40%of outstanding shares.EmployeesWe promote two-way communication between Meta and our employees.Members of the leadership team,up to our CEO,hosted 22 question and answer sessions and all-employee meetings in 2023 to share company news and answer questions.Annual hackathons,a Meta tradition,pr

43、ovide opportunities for employees to bring new ideas to life.In 2023,our summer hackathon focused on our generative AI products.We use training,random surveys and annual company-wide surveys to measure employee experience over time on a variety of topics.We rely internally on Workplace,our web-based

44、 communications tool,for project collaboration,brainstorming,video conferencing and instant messaging.Stakeholder engagementMaintaining open lines of communication with our stakeholders helps us understand their needs,expectations and concerns.LeadershipSummaryOperateBuildEmpowerData indexHome142024

45、 Responsible Business Practices ReportCustomersWe enable customers to grow their businesses by marketing on our technologies.We engage with customers via a variety of channels,including our business website,to provide resources and tools to help them get the most out of our advertising platform.We a

46、lso partner with advertisers around the world,trade organizations and industry working groups to facilitate progress on some of the most important topics to the advertising industry like data privacy,brand safety,cross media measurement,diversity,equity and inclusion(DEI)and sustainability.Communiti

47、es and civil society organizationsMeta is committed to playing a positive role and investing in the long-term vitality of the communities in which we operate.We actively engage with our neighbors and make local investments that reflect community needs and our companys core values.We also engage civi

48、l society organizations to drive meaningful change and strengthen partnerships for future engagement on human rights issues.In 2023,we hosted 20 client council meetings,which engage our top advertising business partners,and supported 57 industry trade group engagements.Our 2023 engagements centered

49、primarily on AI.Specific conversations covered the implications of AI on:Humanity and creativity How businesses will be structured How to test and learn Intellectual property The regulatory environmentLeadershipSummaryOperateBuildEmpowerData indexHome152024 Responsible Business Practices ReportThese

50、 interactions typically involve multiple systems that enable Meta to manage risk,assess performance and maintain strong relationships with suppliers.Meta works to ensure both supplier and internal requirements are effectively addressed throughout the lifecycle.Our Responsible Supply Chain(RSC)progra

51、m is built on a foundation of open and frequent communication with suppliers.Our approach begins with establishing clear expectations with manufacturing suppliers through our standards and policies.We engage closely with suppliers to build their capabilities to meet these expectations and help them

52、understand,prevent and mitigate risks in and to their business.Government officials and policymakersMeta regularly engages with government officials to discuss policy issues important to the company and share information about our technologies and programs.We belong to various trade groups and organ

53、izations representing diverse views and communities,and we participate in conversations about both the issues that directly affect our company and the experience of the people who use our services.Meta responds to government requests for data in accordance with applicable law and our terms of servic

54、e.Each and every request we receive is carefully reviewed for legal sufficiency and we may reject or require greater specificity on requests that appear overly broad or vague.Individuals using our technologies and programsWe seek out feedback from a broad spectrum of people who use our technologies

55、and programs,in order to learn from and incorporate their perspectives in the design of our policies and practices.Because we cant engage with all of the billions of individuals who use our technologies and programs,we identify and collaborate with organizations that represent the interests of other

56、s,such as civil society and advocacy groups,as well as experts in areas such as digital and civil rights,anti-discrimination laws,youth safety practices,free speech principles and other basic human rights.We also solicit input from academics,business partners,parents,underrepresented groups and othe

57、rs who offer specific experiences or insights that can meaningfully contribute to policy development.SuppliersMeta collaborates with suppliers throughout various stages of the supplier lifecycle,primarily through sourcing initiatives,risk management obligations and day-to-day business operations.Lea

58、dershipSummaryOperateBuildEmpowerData indexHome162024 Responsible Business Practices ReportWe conducted a priority topics assessment in 2022 to determine the most significant risks and opportunities for our business.The assessment process entailed:1.Evaluating which responsible business topics are m

59、ost relevant to our industry 2.Analyzing which topics have the greatest impact on business resilience and enterprise value3.Understanding which topics have the greatest impact on our stakeholders and sustainable developmentPriority topics4.Reviewing topics with internal and external stakeholders5.Pr

60、ioritizing topics to inform business actions and approachThis report focuses on the key topics identified through this assessment.Descriptions and links to additional information on the full list of priority topics can be found in the data index.In 2023,we initiated a double materiality assessment i

61、n line with the requirements of the EU Corporate Sustainability Reporting Directive(CSRD).Once completed,we will share the results.Priority topics matrixLeadershipSummaryOperateBuildEmpowerData indexHome172024 Responsible Business Practices ReportWoven throughout this report are numerous examples of

62、 how our technologies and programs unlock potential and tie back to our responsible business pillars.Unlocking potential:our report themeThe drive to enable people to create positive change underpins how we evaluate and evolve our operations,develop our technologies and programs and grow employee an

63、d partner relationships.172024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome182024 Responsible Business Practices ReportApproach to responsible businessInformed by our priority topics assessment,we organize our approach to doing business responsibly around o

64、ur strategic pillars.The pillars inform our business strategy and enable us to focus efforts in areas where we can have a sustainable impact.Operate transparently and sustainably Conduct business responsibly,ethically and transparently to maintain the trust of stakeholders and operate around the wor

65、ld.Build responsiblyDesign,develop and continuously improve our products and platforms to enable safe and inclusive experiences that improve peoples lives.Empower our people and partnersTreat employees,suppliers and other partners with respect and dignity by implementing high standards of safety and

66、 care and ensuring our supply chain partners do the same.Unlock Potential for GoodEnable people around the world to share ideas,offer support and make a difference through the use of our apps,services and tools,creating a positive impact at scale.LeadershipSummaryOperateBuildEmpowerData indexHome192

67、024 Responsible Business Practices Report2023 highlightsWorked with Business for Social Responsibility(BSR)to conduct a comprehensive Human Rights Salient Risk Assessment,paying special attention to the rights,needs and challenges of individuals at heightened risk of becoming vulnerable or marginali

68、zed.Partnered to launch the Clean Energy Procurement Academy(CEPA),which aims to support the decarbonization of global supply chains by encouraging suppliers to source renewable energy.Partnered with 15 universities to conduct classroom sessions in virtual reality through the metaverse.Expanded pare

69、ntal supervision tools globally in 2023 to Facebook,Messenger and Meta Horizon Worlds.Donated the equivalent of$98 million in Workplace software to non-profits around the world.Provided the infrastructure for Lantern,a program that enables tech companies to share signals about accounts and behaviors

70、 that violate child safety policies,allowing them to track down potential predators across platforms.Contracted goods and services from suppliers with a broad range of backgrounds spanning creative services,network infrastructure,facilities management and more.Launched labeling for AI-generated cont

71、ent across Facebook and Instagram.Launched by Meta and IBM in collaboration with more than 110 organizations,the AI Alliance aims to accelerate responsible AI innovation.Detected and blocked over 1,000 unique virtual assistant-themed malicious URLs being shared on our apps.Introduced brand suitabili

72、ty controls which give advertisers more control over the proximity of their ads to suitable content.Became founding members of Take It Down,a new platform designed to prevent young peoples intimate images from spreading online.LeadershipSummaryOperateBuildEmpowerData indexHome202024 Responsible Busi

73、ness Practices ReportOperate transparently and sustainablyTo be good stewards of our planet and maintain the trust of shareholders,employees,suppliers,customers and partners,we must operate sustainably,responsibly,ethically and transparently in everything we do.This means continuously improving perf

74、ormance to minimize the negative and maximize the positive impacts of our business operations.21 Responsible business governance28 Human rights23 Compliance and ethics34 Public policy engagement and advocacy36 Climate change45 Data center operational efficiency47 Energy41 Data centers46 Offices 49 W

75、ater20 Operate transparently and sustainably202024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome212024 Responsible Business Practices ReportOur Corporate Governance Guidelines reflect the commitment of our Board of Directors to sound corporate governance pra

76、ctices and encourage effective policy and decision making at both the Board and management level,with the vision of enhancing long-term value for Meta shareholders.Board of Directors The Board acts as the management teams adviser and monitors managements performance.The Board also reviews and,if app

77、ropriate,approves significant transactions and develops standards used by management in determining the types of transactions that should be submitted to the Board for review and approval or notification.The Board and its committees provide oversight around our responsible business efforts.The Audit

78、&Risk Oversight Committee(AROC)has primary oversight of our responsible business program and strategy.This committee reviews with management,at least annually,our major environmental,social and governance(ESG)risk exposures and the steps management has taken to monitor or mitigate such exposures,in

79、coordination with the other committees of the Board as appropriate.Responsible business governanceLeadershipSummaryOperateBuildEmpowerData indexHome222024 Responsible Business Practices ReportAudit&Risk Oversight CommitteeThis committee oversees:1.The independence,qualifications and performance of t

80、he independent auditor2.The accounting and financial reporting processes of the company and the audits of the financial statements of the company3.The companys internal audit function4.Significant financial matters of the company,including tax policies,planning and compliance,treasury policies and s

81、hare repurchases5.Certain risk exposures of the companyAROC reviews the following with the Meta management team on a regular basis:Major financial and enterprise risks,including legal,regulatory,ESG and cybersecurity Steps management has taken to monitor or mitigate identified risksExecutive leaders

82、hip Executive leadership sets the tone for our responsible business strategy and promotes alignment with our business goals.Kate Kelly,VP,Deputy General Counsel and Corporate Secretary,leads our efforts with executive oversight from Nick Clegg,President,Global Affairs,and Jennifer Newstead,Chief Leg

83、al Officer.ESG teamThe ESG team drives strategy,governance,engagement and reporting on responsible business across the organization.Its role is to classify and prioritize the work being done across Meta and ensure efforts tie back to our business strategy.222024 Responsible Business Practices Report

84、LeadershipSummaryOperateBuildEmpowerData indexHome232024 Responsible Business Practices ReportCompliance and ethics policies and programsCompliance and ethics are mission critical at Meta.As a society,we share the responsibility to navigate ethical considerations and make informed decisions on how w

85、e shape the future of social technology.Our Code of Conduct defines the expectations we have for how we act and how we make decisions.All Meta personnel from leaders to interns must abide by and uphold the Code of Conduct.Our Code of Conduct and company policies address many risks,including conflict

86、s of interest,sanctions,competition and anti-corruption.We are committed to compliance with the letter and the spirit of the laws everywhere we do business.The breadth and depth of our various policies empower us to make decisions that reflect our mission,values and principles.All Meta personnel and

87、 third parties acting on our behalf are expected to comply with our policies.Violations of our policies may result in disciplinary action,up to and including termination of employment or assignment and financial consequences.Compliance and ethicsWe hold ourselves accountable to a high standard and t

88、ake pride not only in what we build,but also how we build it.232024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome242024 Responsible Business Practices ReportCode of ConductThe Code of Conduct requires all Meta personnel to:Act in accordance with Meta princip

89、les and values,and follow the requirements of the Code of Conduct and Company policies Act lawfully,honestly,ethically and in the best interests of Meta and the people who use our technologies and programs at all times Speak up about questions or concerns through appropriate channels and never retal

90、iate against anyone who raises a concern in good faith or who cooperates in an investigation Cooperate fully with company investigations,including requirements around confidentiality,participation and honestyIn addition,employees who lead or manage Meta personnel are also expected to:Lead by example

91、,recognizing that our behaviors and decisions influence others,including by championing the importance of abiding by the Code of Conduct and Meta policies Cultivate a speak up culture where everyone feels included and empowered to work and build responsibly and can speak up when they have ideas,feed

92、back or concerns Promptly report potential or known violations of the law,Meta Code of Conduct or Company policiesMeta builds programs and tools to empower employees to work and build responsibly.In 2023,we evolved our internal Compliance and Ethics Hub to serve as a centralized and accessible way f

93、or global employees to raise concerns and seek guidance.This supplements our long-standing third-party run Speak Up hotline.Virtual and in-person Ethics Weeks and other ongoing refresher activities drive greater awareness of compliance and ethics risks and promote decision-making anchored in our mis

94、sion,values and principles.Activities are tailored to regional-specific risks where appropriate.All personnel are also required to take an integrated Business Conduct,Privacy and Security Annual Required Training as well as Respectful Workplace training.Training recognitionOur Annual Required Traini

95、ng won a Gold(2023)and Platinum(2024)Hermes Creative Award and has been featured in the Wall Street Journal for its creative TV series-style approach that has been embraced by Meta personnel.This year,training survey data reflected strong employee sentiment on our commitment to ethical conduct and t

96、o fostering a culture of speaking up.LeadershipSummaryOperateBuildEmpowerData indexHome252024 Responsible Business Practices ReportCompetitive behaviorCompetition makes us a better,more innovative company.Employees are required to comply with antitrust laws which ensure companies do not unreasonably

97、 restrict competition or use market influence in ways that harm competition.Do not exchange or communicate competitively sensitive information with competitors,except in legally permissible circumstances-Competitively sensitive information includes information that is proprietary,confidential or non

98、-public and is related to an individual companys operations or relationships with people who use our technologies and programs or other third parties Never use non-public data or information directly or indirectly derived from advertisers use of our advertising services to develop technologies and p

99、rograms in competition with those advertisers,except in legally permissible circumstancesCompeting fairly means we:Make business decisions independently from our competitors,not in agreement or collaboration with them Never agree,either directly or indirectly,with competitors:-To set any aspect of p

100、rices or other terms related to the technologies and programs we provide to third parties-To allocate customers,advertisers,territories or technologies and programs-To refrain from dealing with a particular company(called a“group boycott”)-On bid levels or whether to submit a bid on any prospective

101、business-To refrain from recruiting or hiring their(or anyone elses)employees or competing on salary or other terms of employmentLeadershipSummaryOperateBuildEmpowerData indexHome262024 Responsible Business Practices ReportGovernment requestsGovernment or law enforcement officials sometimes make req

102、uests for data about people who use our platforms as part of official investigations.In many of these cases,the requests seek basic subscriber information,such as name,registration date and length of service.Other requests may also seek IP address logs or account content.We have guidelines in place

103、to inform our response to all government data requests.Government requests for user data include both routine legal process and emergency disclosure requests.For both types,we report the number of requests received,the number of people who use our technologies and programs requested and the percenta

104、ge of requests where we produced some data,in accordance with relevant law.We publicly report this information to provide information on the nature and extent of these requests and the strict policies and processes we have in place to handle them.262024 Responsible Business Practices ReportLeadershi

105、pSummaryOperateBuildEmpowerData indexHome272024 Responsible Business Practices ReportTax policyThe Audit&Risk Oversight Committee of our Board of Directors oversees our approach to tax policy,which is published publicly as part of our corporate governance documents.We believe stable,long-term tax po

106、licies are critical to an environment that helps businesses thrive and grow.In this rapidly changing policy environment,we work with policy makers to help them adapt to these changes.We hold ourselves to the highest standards and principles as described:Full compliance with relevant tax lawsOur appr

107、oach to tax is to ensure compliance with all tax laws in the jurisdictions where we operate.Tax policy has seen rapid change over the last several years,and our teams work hard to ensure the accurate and timely filing of our tax returns.Cooperation and transparency with tax authorities We strive to

108、work collaboratively with all tax authorities,maintain a professional and open relationship and resolve disagreements through open discussions.We recognize that disputes can occur,and we work to resolve these quickly to seek clarity and legal certainty.Reducing uncertainty where appropriate One of o

109、ur primary goals is to reduce uncertainty in our tax matters with regard to interpreting various tax laws.This may include the use of tax forums,tax rulings,advance pricing agreements and other appropriate measures allowed by law.These efforts are supported by our collaborative approach and relation

110、ships with tax authorities.Proactive approach to the needs of policy makers We believe it is not enough to simply comply with all tax laws.We take a proactive approach to tax policy to address new and changing norms.Our objective is to engage policy makers in designing tax policies and rules that ar

111、e workable for both governments and businesses.272024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome282024 Responsible Business Practices ReportOur Corporate Human Rights Policy helps ensure Meta incorporates consideration of the United Nations Guiding Princi

112、ples on Business and Human Rights(UNGPs)into our decisions and actions.Our annual Human Rights Report outlines how our efforts support the evolution of our business and human rights agenda.Our Human Rights Policy and its commitments to protect human rights are enterprise-wide.Our work is informed by

113、 the principles and practices of specialized multilateral and UN organizations and multi-stakeholder alliances.We are members of the UN Global Compact and participate in the UN Office of the High Commissioner for Human Rights B-Tech Project,which works to develop authoritative guidance and resources

114、 for implementing the UNGPs in the technology sector.We are also members of the Global Network Initiative(GNI)and are committed to its principles and implementation guidelines.Human rightsWe are committed to advancing our mission while respecting fundamental human rights.We seek to translate human r

115、ights guidance into meaningful action every day.282024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome292024 Responsible Business Practices ReportHuman rights also guide our work to develop responsible innovation practices,including when building,testing and d

116、eploying technologies and programs enabled by AI.We recognize the importance of The Organisation for Economic Co-operation and Development(OECD)Principles on Artificial Intelligence,which have been adopted by more than 60 countries and territories.The analysis identified the following eight salient

117、human rights as highest priority across our technologies,programs,policies and services:Freedom of opinion and expressionPrivacy Equality and non-discrimination Life,liberty and security of person Best interests of the child Public participation,to vote and to be elected Freedom of association and a

118、ssembly Right to healthAs a result of our assessment,we are taking steps to establish and continuously improve tools and processes to manage our salient risks.12345678Salient risksWe worked with BSR,an independent third party,to conduct a comprehensive human rights salient risk assessment that was f

119、inalized in 2023.The assessment paid particular attention to the rights,needs and challenges of individuals at heightened risk of becoming vulnerable or marginalized.LeadershipSummaryOperateBuildEmpowerData indexHome302024 Responsible Business Practices ReportHuman rights due diligence updatesA key

120、commitment made in our human rights policy is to carry out human rights due diligence so we“know and show”our human rights impacts and take actions to prevent or mitigate salient human rights risks.We rely on a number of different due diligence methodologies including human rights impact assessments

121、 of specific countries,technologies and programs,or strategic initiatives and rapid salience analysis to support crisis situations,real-time content policy feedback and decision making.We publish the results of human rights assessments we have undertaken and provide updates on our actions as part of

122、 our commitment to meaningful transparency about our human rights due diligence.LeadershipSummaryOperateBuildEmpowerData indexHome312024 Responsible Business Practices ReportIsraeli-Palestinian due diligence assessmentAs part of our commitment to help create an environment where people can express t

123、hemselves freely and safely,and following a recommendation from the Oversight Board,we conducted a due diligence exercise into the impact of our policies and processes in Israel and Palestine,including an examination of whether these policies and processes were applied without bias.The assessment by

124、 BSR yielded 21 recommendations,of which we committed to implement 10,partly implement four and assess the feasibility of another six.Since we reported on our efforts in our 2022 Human Rights Report,we have continued working on implementation.Examples of our efforts are listed below and the full upd

125、ate can be reviewed here.1.We engaged with more than 40 human rights advocates,academics and researchers to review gaps in our policies on praise or glorification of violent acts.2.Meta informed people who use our technologies about potential content violations,and increased transparency surrounding

126、 enforcement actions.A new pop-up feature alerts people who use our technologies if content they are about to post violates any Community Standards.People who use our technologies and programs are also informed after a potential violation.This feature is more effective in preventing re-offending.3.W

127、e worked to expand language identification functionality across our systems,which will be able to recognize content in different Arabic dialects.We are also working to create a specialized system for routing various Arabic dialects to ensure greater precision in content moderation.LeadershipSummaryO

128、perateBuildEmpowerData indexHome322024 Responsible Business Practices ReportIn the context of this report,“civil rights”refers to the set of rights or privileges guaranteed by the US Constitution and the laws that prohibit discrimination against people based on characteristics like race,ethnicity,na

129、tional origin,sex,religion,disability,gender identity and sexual orientation.Across the company and with external organizations,communities and experts,Meta strives to embody civil rights principles in everything we do every day.Civil rights are embedded into our practices through training,processes

130、 and strategic counsel during the development of new technologies and programs and creating and maintaining tools to evaluate harm and empower voices.Our civil rights work is focused in five core areas:Governance,policy and enforcement We work to increase visibility of civil rights concerns at the f

131、ront-end of policy development as well as in the processes and systems related to enforcement of these policies.Law enforcement and hate We work with law enforcement on critical safety issues,including combating hate speech,hate incidents,hate crimes and trafficking.At the same time,we aim to addres

132、s law enforcements use and misuse of our technologies,such as for unlawful or improper surveillance.Product We help our product teams build with a civil rights perspective in mind by closely innovating with teams to help create product frameworks and guidance tools.Technology We help instill civil r

133、ights best practices in our work on machine learning,artificial intelligence,virtual and augmented reality and emerging technologies.Voting and civic engagement We work to encourage civic participation and inform and connect people,communities and civil institutions.Civil rightsWe work to advance th

134、e fundamental rights of the people who use our technologies and to protect them from unfair discrimination or treatment.322024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome332024 Responsible Business Practices ReportUNLOCKING POTENTIAL FOR GOODInside the Mos

135、queMeta helped to create“Inside the Mosque,”an immersive VR experience available on Meta Quest TV.This two-part experience provided:1.A Prayer,a first-person perspective of the adhan(call to prayer)along with Jummah(Friday prayer)2.A Khutba on Kindness and Generosity,a long-form experience welcoming

136、 people to a sermon at the Islamic Society of Orange CountyLaunched in connection with the final days of Ramadan,this educational experience was created to create a safe space and sense of belonging for Muslim communities,and simultaneously help others understand what it is like to be inside a mosqu

137、e.The metaverse,and VR in particular,enable Muslim and other communities to enjoy the beauty of their faith and share that beauty with others.These virtual spaces have the potential to reduce barriers and self-consciousness,allowing for educational growth and learning in ways that are freeing.Inside

138、 the Mosque has been experienced by over 7,000 people who use our technologies.332024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome342024 Responsible Business Practices ReportMeta regularly engages with government officials to discuss policy issues important

139、 to the company as well as share information about our technologies and programs.In doing so,we expect Meta personnel to always act lawfully,honestly and ethically.Public policy engagementOur VP of Public Policy oversees all corporate political activity(including lobbying activities and political co

140、ntributions)and is aided,in some instances,by a cross-functional team that includes representatives from our public policy,communications and legal teams.All Meta personnel,including external consultants who engage with government officials to discuss policy issues on our behalf,receive training on

141、the ethical standards required in all such interactions and are required to abide by all lobbying registration and reporting laws in countries in which we operate.Public policy engagement and advocacy Public policy decisions can have significant implications for the people who use our technologies a

142、nd the future direction of our company.LeadershipSummaryOperateBuildEmpowerData indexHome352024 Responsible Business Practices ReportMeta belongs to various trade groups and organizations representing diverse views and communities.Our team also works with independent third-party organizations on iss

143、ues relating to technology and internet policy,and we sometimes support their events that highlight internet and social media issues.We choose these organizations because they are engaged in meaningful dialogue about either the internet or the local communities in which we operate.We seek to partici

144、pate in conversations about the issues that directly affect our company and the experience of the people who use our technologies and programs.While we actively participate in these discussions and believe collaborative problem solving is the best way to address issues and have the greatest impact,w

145、e do not always agree with every policy or position individual organizations or their leadership take.Therefore,our membership,work with organizations or event support should not be viewed as endorsements of any particular organization or policy.Political contributionsUnder US campaign finance law,M

146、eta(like all corporations)is prohibited from donating to federal political candidates.Because many Meta employees wish to support federal candidates who share their goal of building community and bringing the world closer together,we formed Meta Platforms,Inc.Political Action Committee(MetaPAC),orig

147、inally called Facebook,Inc.PAC,in 2011.Where legally permitted to do so,either by administering our federally registered PAC or through direct corporate contributions,we support the campaigns of candidates for public office in the United States who have certain policy stances that are consistent wit

148、h our public policy views and business interests.In deciding which federal candidates to support,MetaPAC considers factors such as:A candidates general alignment with our public policy views and business interests The extent of our presence in a given state or congressional district Whether a candid

149、ate could work on policy issues relevant to Meta Political balance The interests of our employees,shareholders and other stakeholdersWhere permitted by law,Meta may also contribute to candidates for state office,with the goal of supporting public policies that give people the capabilities to build c

150、ommunity and bring the world closer together.This political activity is conducted in compliance with applicable disclosure laws,including the timely filing of required reports.Apart from these political contributions,Meta does not make any independent expenditures in support of or opposition to any

151、candidate for office.The personal political preferences of Meta executives,directors and employees do not influence either MetaPACs or the companys political contributions.2023 policy engagementIn 2023,our policy priorities covered a range of issues,including data privacy,free and open internet,comp

152、etition,platform integrity and economic growth.In addition to advocating for policies that directly affect our ability to do business and the impact theyll have on our stakeholders;we also believe in broader policy preservation for safe and responsible internet use.LeadershipSummaryOperateBuildEmpow

153、erData indexHome362024 Responsible Business Practices ReportClimate changeAs climate change impacts become increasingly prevalent,decarbonizing our business is a critical step for Meta to do our part in supporting a healthier planet and more resilient communities.Our size and scale enable us to driv

154、e sustainable change across our industry with a vision for a healthier global community.Learn moreUNLOCKING POTENTIAL FOR GOODPublic opinion on climate changeDeveloped in collaboration with the Yale Program on Climate Change Communication,Rares Center for Behavior&the Environment and Meta,the Intern

155、ational Public Opinion on Climate Change survey measured the climate change beliefs,attitudes,policy preferences and behaviors of 139,136 people who use Facebook monthly.With this data,experts can better understand peoples motivations and barriers to adopting high-impact climate behaviors.This incre

156、ased understanding can support the development of programs and policies to drive the large-scale cultural change needed for climate change mitigation at scale.362024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome372024 Responsible Business Practices ReportNet

157、 zeroSince 2020,we have maintained net zero emissions in our global operations and matched 100%of our electricity use with renewable energy.We are prioritizing action toward near-term efforts while setting targets and making long-term decisions that indicate where we want the world to be in the futu

158、re.To learn more about our efforts to decarbonize our value chain,including our approach to circularity and sustainable product design,please see our 2024 Meta Sustainability Report.Our 2023 carbon footprint mt CO2eScope 1 48,952Scope 2 1,658Scope 3 7,445,621 Purchased goods and services 2,045,470 C

159、apital goods 4,835,270 Fuel and energy-related activities 8,454 Upstream transportation and distribution 124,324 Waste generated in operations 38,468 Business travel 317,841 Employee commuting 54,256 Upstream leased assets 2,249 Downstream transportation and distribution 47 Use of sold products 16,4

160、76 End-of-life treatment of sold products 2,7651%1%99%27%65%1%2%1%4%1%1%1%1%1%We removed 53,050 tons of CO2 through carbon removal projects to cover our Scope 1 and 2 emissions.In 2023,our net emissions equaled 7.4 million metric tons of CO2e.We report on all relevant emissions as defined by the GHG

161、 Protocol.Our annual data and methodology for calculating our environmental footprint can be found in our data index.Learn more7.5Mmetric tons of CO2eLeadershipSummaryOperateBuildEmpowerData indexHome382024 Responsible Business Practices ReportOur net zero program focuses on three pillars:Understand

162、ing our emissions We conduct and report an annual greenhouse gas(GHG)inventory to understand where our decarbonization efforts can be most impactful.In 2023,our net emissions equaled 7.4 million metric tons of CO2e.Reducing our emissions Reducing GHG emissions across our global operations and value

163、chain remains the most effective strategy to reach net zero.For more than a decade,part of our reduction strategy has been through adding new renewable energy to grids where we have data center operations.We have set a science-based target to reduce our emissions by committing to:-Reduce our Scope 1

164、 and 2 emissions by 42%in 2031 from a 2021 baseline.-Enable at least two-thirds of our suppliers to set science-aligned GHG reduction targets by 2026.-Not exceed our 2021 baseline Scope 3 emissions by the end of 2031.Removing any remaining emissions Any residual emissions we cannot eliminate will re

165、quire carbon removal projects to reach our net zero goal.Our carbon removal strategy seeks to expand the voluntary carbon market for high-quality nature-based and technological carbon removal projects that support resilient communities and ecosystems.382024 Responsible Business Practices ReportLeade

166、rshipSummaryOperateBuildEmpowerData indexHome392024 Responsible Business Practices ReportClimate risks and resilienceClimate resilience enhances our ability to prepare for,recover from and adapt to the acute and chronic physical risks from climate change while we transition to net zero.To understand

167、 the impacts we may experience in the near-,medium-and long-term under a variety of future climate scenarios,we conduct ongoing transition and physical risk and opportunity assessments across our operations,infrastructure and supply chain.This helps us take the right measures to enhance our adaptive

168、 capacity and resilience to these risks.We work with our suppliers to understand their climate-related risks and enable climate risk management,business continuity and adaptation at their critical locations.We also work to diversify our supply chain to build redundancy into our systems.Read more in

169、our 2024 Sustainability Report.Learn more392024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome402024 Responsible Business Practices ReportThe founding organizations pooled their expertise and internal training resources to design a shared training curriculum

170、and delivery processes that enable trainees to rapidly mature as clean energy customers.Recognizing that clean energy purchases in the supply chain are one of the core strategies most companies can leverage to reduce Scope 3 emissions,the Academy will educate supplier partners on how they can achiev

171、e climate progress through renewable energy purchases.CEPA will also foster new renewable energy buying communities,particularly in key manufacturing regions with an initial focus on Asia.UNLOCKING POTENTIAL FOR GOODClean Energy Procurement AcademyIn 2023,Meta and five other leading corporations lau

172、nched CEPA to support and encourage supplier renewable energy purchases,to further decarbonization of global supply chains.LeadershipSummaryOperateBuildEmpowerData indexHome412024 Responsible Business Practices ReportMeta designs and operates some of the most sustainable data centers in the world,bu

173、t they still account for the highest percentage of energy and water use.We approach data center sustainability from the ground up from design and construction to operations by prioritizing energy efficiency,renewable energy,water stewardship and responsible management of the end of life of our equip

174、ment.This comprehensive approach has led to 100%of our operational data center buildings earning,at minimum,LEED Gold certification.Data centers We measure the water and energy efficiency of our data centers and report metrics annually.Our operational data centers,on average,in 2023 exhibited a Powe

175、r Usage Effectiveness(PUE)of 1.08 and Water Usage Effectiveness(WUE)of 0.18.91%of our data center construction waste was recycled in 2023.Our data centers are part of the global infrastructure that brings our technologies and programs to life.412024 Responsible Business Practices ReportLeadershipSum

176、maryOperateBuildEmpowerData indexHome422024 Responsible Business Practices ReportOur vision blends high-performance and efficient computing with a mix of custom hardware solutions specific to the unique needs of our environment.Built with efficiency,flexibility and sustainability in mind,this new da

177、ta center is an AI-optimized design,featuring denser racks to support large-scale AI clusters,along with future liquid-cooled AI hardware and network infrastructure.The design requires a smaller footprint to provide similar compute capacity as previous data center designs,improving delivery time and

178、 cost efficiency.Our newest AI-optimized data centers currently under construction will feature dry-cooling technology.Dry cooling uses air as the cooling medium,minimizing water usage,making it the most efficient cooling technology for these geographic locations.Designing data centers with AI in mi

179、ndWe have been building and deploying world-class infrastructure since we broke ground with our first data center in 2010.Meta is proud to build generations of industry leading data centers.To support transformative AI experiences like those based on generative AI we have invested in creating scalab

180、le infrastructure to power our needs today,and for years to come.Our next-generation data centers will support our current products while enabling future generations of AI hardware.LeadershipSummaryOperateBuildEmpowerData indexHome432024 Responsible Business Practices ReportData center circularityWe

181、 leverage the principles of circularity to limit the use of new materials in product development and construction,helping us minimize and prevent waste and avoid upstream emissions.To enable greater circularity within our supply chain,we focus on eliminating the use of hazardous substances and prior

182、itize the responsible reuse and recycling of electronic equipment.Our Materials of Concern Standard and Electronics Reuse and Recycling Standard are updated regularly to support safe and healthy environments for anyone who manufactures,uses or recycles Meta hardware.We also prioritize the use of pos

183、t-consumer recycled(PCR)plastics and recycled metal in our hardware to enable a more circular supply chain,and thus,reduce the embedded carbon in our hardware.Avoiding emissions in our upstream supply chain means using less,where possible.To achieve this,we are investing in systems that will extend

184、the life of our hardware and reusing as many components as possible in our data center hardware.Since 2021,we have been validating the reliability and quality of reused components through a rigorous evaluation process and have landed hundreds of new server racks containing reused components within o

185、ur fleet.The quality of the reused components continues to show excellent results:some of our oldest racks with reused components are already two years of age and continue to perform well under real-world production workloads.Decarbonization through biofuelReliable power is critical to bring our tec

186、hnologies to life and anticipating grid power disruption is part of our facilities contingency planning.Decarbonizing necessary emergency backup power generators is critical to reach our net zero target while keeping our data centers operational.Diesel consumption from backup power generation accoun

187、ts for a considerable portion of the operational emissions from our data centers.As part of our ongoing efforts to improve efficiency,we recently streamlined our backup generator maintenance procedures to significantly reduce our diesel fuel consumption.Additionally,we have begun piloting the use of

188、 hydrotreated vegetable oil(HVO)as a viable low-carbon alternative fuel that can help us address backup power generation emissions.Sustainably sourced HVO,made with renewable feedstock,is a drop-in substitute for the diesel we rely on today and has the potential to reduce life-cycle emissions from 4

189、0-85%,depending on the feedstock.We are transitioning our backup generator fleet at our Clonee,Ireland data center to use HVO in 2024 to determine if the solution is a viable option for our full data center fleet.LeadershipSummaryOperateBuildEmpowerData indexHome442024 Responsible Business Practices

190、 ReportUNLOCKING POTENTIAL FOR GOODMeasuring embodied carbon for increased transparencyThe Open Compute Project(OCP)is a collaborative community whose mission is to design,use and enable mainstream delivery of the most efficient designs for scalable computing.Meta is working on a project started by

191、the iMasons Climate Accord(iCA)and OCP to address the impact of embodied carbon on data center sustainability.The projects primary objective is to develop a standardized framework for disclosing and managing embodied carbon in data center construction and operation.Establishing a clear and consisten

192、t approach to carbon measurement will enable data center operators to make informed decisions and take effective actions to reduce their environmental impact.442024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome452024 Responsible Business Practices ReportSome

193、 examples of our data center efficiency efforts include:1.Custom power profiles:Since data center provisioned power is a limited resource,we only enable higher power configurations for servers running workloads which significantly benefit from extra power.This allows us to efficiently use both energ

194、y and server capacity,reducing our overall footprint.More information can be found in our research paper,“Expanding Datacenter Capacity with DVFS Boosting:A safe and scalable deployment experience.”2.Reuse existing capacity:We work to identify and safely repurpose idle capacity for workloads that to

195、lerate lower availability requirements.More details on this effort could be found in this presentation,“Dynamic Leasing of Spare Capacity to Improve Fleet Utilization with Optimus.”3.Improve workload efficiency:Efficiency efforts rely on observability tools like our open-sourced Dynolog to understan

196、d the root-causes of inefficiencies in the systems.Efficiency efforts in our data centers are not new to Meta and will continue as we work to meet the increasing energy and server demands of AI.Data center operational efficiency452024 Responsible Business Practices ReportLeadershipSummaryOperateBuil

197、dEmpowerData indexHome462024 Responsible Business Practices ReportOfficesProviding offices that are healthy,safe and sustainable exemplifies our commitment to building a better reality.We require our largest offices globally to be third-party certified to the LEED Gold Standard or higher.Some of our

198、 offices also adhere to Fitwel,GreenStar,International Organization for Standardization(ISO)50001 and WELL Building Standards.Meta offices adhere to sustainability standards,which serve as the roadmap to building some of the most sustainable offices in the world.To read more about our data centers a

199、nd offices,please see our 2024 Meta Sustainability Report.Learn moreLeadershipSummaryOperateBuildEmpowerData indexHome472024 Responsible Business Practices ReportMeta is one of the largest corporate buyers of renewable energy,with over 11,700 MW of contracted renewable energy.We matched 100%of our e

200、lectricity use with renewable energy by adding new wind and solar projects to local grids,including those where our data centers are located,which helps drive the transition to renewable energy.We have the largest operating corporate renewable energy portfolio in the US for the second year running,w

201、ith more than 6,700 MW online.For more than a decade,part of our strategy to reduce our operational emissions has been through adding new renewable energy to grids where we have data center operations.By the end of 2023,Meta globally supported 98 projects,76 of which were operational.In 2023,we cond

202、ucted an economic impact study that looked at the renewable energy contracts Meta had entered into in the US through the end of 2022.It found that by 2025,the 86 studied wind and solar projects supported by Meta located across 24 US states and 74 counties will add up to 9,800 MW of renewable energy

203、to local grids and support more than$8 billion in GDP throughout the US economy.Energy472024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome482024 Responsible Business Practices ReportLearn moreUNLOCKING POTENTIAL FOR GOODZEROgrid coalitionIn partnership with

204、the Rocky Mountain Institute and other leading companies,Meta helped create The Zero Emissions,Reliability Optimized Grid(ZEROgrid)coalition.The ZEROgrid coalition is working toward building a comprehensive,collaborative new framework to better harness the efforts of the voluntary sustainability mar

205、ket.The coalition is focused on making corporate purchases of clean energy more impactful and on growing corporate engagement beyond purchases of clean energy to include other supporting activities that will help accelerate reliable grid-wide decarbonization.482024 Responsible Business Practices Rep

206、ortLeadershipSummaryOperateBuildEmpowerData indexHome492024 Responsible Business Practices ReportWater data(megaliters)20192020202120222023Water withdrawal3,4303,7265,0434,8935,274Water consumption1,9712,2022,5692,6383,078Water restoration1452,2502,3362,3525,889Water withdrawal,consumption and resto

207、ration definitions can be found in our environmental metrics methodology.WaterWater is a vital resource for life on earth,and we strive to approach its management with the technical expertise and responsibility it necessitates.In 2021,we announced our goal to become water positive in 2030,when we wi

208、ll restore more water to the environment than we consume for our global operations.Reducing water use,being transparent with our water data and restoring water in regions in which we operate are key pillars of our water stewardship program.492024 Responsible Business Practices ReportLeadershipSummar

209、yOperateBuildEmpowerData indexHome502024 Responsible Business Practices ReportReducing operational water useWithin our data centers,water is used to maintain appropriate temperature and humidity levels for our servers.To reduce water consumption,we have embedded water efficient designs and operation

210、s into our cooling systems.For locations that face environmental challenges such as high levels of dust,extreme heat or humidity or elevated salinity,we also work to find innovative ways to minimize our water use.Read more in our public water reporting.Water restorationMeta will restore more water t

211、han we consume in our operations through water restoration projects that address shared water challenges in the watersheds where we operate.At the watershed level,we will restore 200%of consumption in high water stress regions,and 100%of consumption in medium water stress regions and overall we will

212、 be water positive in 2030.Since 2017,we have funded or supported more than 25 water restoration projects in eight watersheds where we operate.Once all projects are fully implemented,Meta will restore 1.9 billion gallons of water annually.In 2023,the operational restoration projects returned over 1.

213、5 billion gallons of water to high and medium water stress regions.Read more in our Volumetric Water Benefits Report.Longleaf pine forest restorationMeta partnered with Texan by Nature,the Texas Longleaf Team and several companies to invest nearly$1 million to restore 2,000 acres of longleaf pine fo

214、rest in Trinity County,Texas.The restoration includes managing and removing invasive plants,conducting prescribed fires and planting 100,000 seedlings over the course of five to ten years.A healthy longleaf pine ecosystem will filter and store freshwater,sequester carbon,support biodiversity and ben

215、efit the community.Through restoration of the 2,000 acres,increased water filtration is projected to provide over 200 million gallons per year.LeadershipSummaryOperateBuildEmpowerData indexHome512024 Responsible Business Practices Report512024 Responsible Business Practices ReportBuild responsiblyTe

216、chnology has the capacity to enhance peoples lives in countless ways,but enhancement is not inevitable.It is the product of consistent,hard work,investment in early-stage foresight and proactive mitigation of potential consequences.Our philosophy centers on continuous innovation in creating and impr

217、oving technologies,services and tools designed to place people and their social interactions at the core of the experience.We have set out a number of priority areas that underpin our work,including privacy and security,safety and integrity and equity and inclusion.We start with responsible AI and d

218、esign principles.52 Responsible AI75 Online child protection55 Privacy and security84 Building the metaverse53 Generative AI81 Equity and inclusion58 Cybersecurity61 Content governance70 Well-being and technology51 Build responsiblyLeadershipSummaryOperateBuildEmpowerData indexHome522024 Responsible

219、 Business Practices ReportResponsible AIAI is a core component of a vast range of technologies used today by billions of people around the world,and it sits at the very heart of our work across Meta.It is part of systems that do everything from ranking posts in Facebook Feed to tackling hate speech

220、and misinformation.Whether for personalization or protection,to improve existing services or create entirely novel ones,our future depends on our ability to responsibly leverage the newest AI technology at scale.While AI has brought huge advancements to humanity and our planet,it also has the potent

221、ial to cause unintended consequences,and technology companies must proactively work to mitigate these issues.Our work to build responsible AI is driven by the belief that everyone should have equitable access to information,services and opportunities.Our approach to responsible AI incorporates five

222、pillars:privacy and security,fairness and inclusion,robustness and safety,transparency and control and accountability and governance.In 2023,we celebrated 10 years of open-sourcing fundamental AI research.Sharing work openly helps set high standards for quality and responsibility,which enables Meta

223、to build safer,more equitable and transparent AI solutions.LeadershipSummaryOperateBuildEmpowerData indexHome532024 Responsible Business Practices ReportGenerative AIGenerative AI is a computer model that learns patterns about information,enabling people to use it to answer questions or create somet

224、hing new,like text or images.Models are trained on trillions of pieces of information from different types of data,which allows the models to predict things like relationships and associations between different types of content.We train and fine-tune our generative AI models to limit the possibility

225、 of personal information that people who use our programs may share with our generative AI products(e.g.,our Meta AI assistant)from appearing in responses to other people.In addition to limiting the data that can be used to train a model,we are investing in techniques that allow us to test models fo

226、r whether sensitive information could be reproduced,especially by an adversarial actor.Building generative AI responsiblyIn the absence of a universally agreed definition of open source AI,Meta and many of our peers advocate for a more nuanced understanding of openness in AI that should be seen as a

227、 spectrum and gradient,not binary.We release the model weights to facilitate reproducibility,enable the creation of derivative works and foster collaboration within the AI community.This practice is not exclusive to Meta;several other organizations also adopt this approach.Open source helps to:Lower

228、 costs Training a new foundation model or other state-of-the-art AI from scratch can require significant resources.Open models and tools lower barriers to entry.Enable customization and control Developers have more control over how they customize the model for their own specific use cases,and do not

229、 need to share data with external providers.Enhance accountability Researchers and authorities can“look under the hood”of open models to verify performance,identify risks or vulnerabilities and develop new mitigations.Streamline feedback By crowdsourcing continual feedback,scrutiny and development f

230、rom the AI community,we can build more secure and efficient models faster.Our open approach to AI helps to ensure innovation,responsibility and safety go hand-in-hand.We take a system-centric approach that includes evaluating and addressing risks at each level of the development and deployment proce

231、ss,applying safety protections and providing tools that make it easy for developers to build responsibly.We also work with a global set of partners to create industry-wide,state-of-the-art standards on AI safety which can benefit the whole community.Our Responsible Use Guide,which informed the devel

232、opment of our free AI assistant,Meta AI,outlines considerations developers should take when building their own models.532024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome542024 Responsible Business Practices ReportUNLOCKING POTENTIAL FOR GOODAI AllianceThe A

233、I Alliance brings together over 110 companies and organizations,a critical mass of compute,data,tools and talent to accelerate open innovation in AI.The Alliance is focused on accelerating and disseminating open innovation across the AI technology landscape to improve foundational capabilities,safet

234、y,security and trust in AI,and to responsibly maximize benefits to people and society everywhere.Collaboration and information sharing allows the tech community to innovate faster and more inclusively,and identify and mitigate risks before a product reaches the market.542024 Responsible Business Pra

235、ctices ReportLeadershipSummaryOperateBuildEmpowerData indexHome552024 Responsible Business Practices ReportPrivacy and securityWe collect data to enhance user experiences and serve relevant content on our technologies.It is our duty to be mindful of why we collect data,ensure that we use it responsi

236、bly and encourage people who use our technologies and programs to customize their preferences and maintain control of their privacy settings.Meta puts protecting peoples privacy at the heart of how we build new technology,and we continuously update our technologies and programs.We do so by building

237、default settings and controls to make it easy for people to set the level of privacy with which they are most comfortable.We have grown the teams focused primarily on privacy across the company from a few hundred people at the end of 2019 to more than 3,000 people at the end of 2023.Since 2019,we ha

238、ve invested more than$5.5 billionin a rigorous privacy program that includes teams and technology designed not only to identify and address privacy risks early but to embed privacy into our products from the start.LeadershipSummaryOperateBuildEmpowerData indexHome562024 Responsible Business Practice

239、s ReportPrivacy governanceWe are committed to honoring peoples privacy choices,protecting their information and building secure services to help keep them safe.Our privacy work is underpinned by governance structures that foster accountability for privacy at every level,led by our Chief Executive Of

240、ficer and Chief Privacy Officer for Product with Board oversight led by the Privacy Committee of the Board.We leverage our privacy risk management program to identify risk,enhance our privacy program and prepare for future compliance initiatives.Central to our development process is privacy review,i

241、n which we assess how data will be used and protected as a part of new or updated technologies,programs and practices.Learn more by viewing our privacy progress update.562024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome572024 Responsible Business Practices

242、ReportPrivacy toolsWe want the people who use our technologies to understand what information we collect and how we use and share it.Thats why we encourage them to read our Privacy Policy to help them use Meta technologies and programs in the way that is right for them.Our Privacy Policy explains ho

243、w we collect,use,share,retain and transfer information and informs people who use our technologies and programs of their rights.Each section of the policy includes helpful examples and simple language to make our practices easy to understand.It also includes links and resources where people can lear

244、n more about the privacy topics that interest them.As people connect and share more online,it is important that they know how to manage their privacy and protect their information.Our Privacy Center provides answers to privacy questions,information about how we use data and links to tools that allow

245、 people who use our technologies and programs to protect their own privacy.LeadershipSummaryOperateBuildEmpowerData indexHome582024 Responsible Business Practices ReportCybersecurityNo matter how strong our defenses are,threat actors will seek to exploit even the smallest gaps in the security of our

246、 technologies and programs.We have to keep evolving our defenses and processes in response to malicious actors trying to work around them.The stronger our defenses become,the more actors try to exploit even the smallest gaps in enforcement and expand their targeting across different technologies.We

247、have built,and constantly work to improve,secure services to help keep people safe on our technologies.This includes:Offering login alerts and two-factor authentication Implementing restrictions on the amount of information other apps can request from people who use our technologies and programs.Pro

248、viding secure data storage Providing tools to give people who use our technologies and programs more control over their privacy and an understanding of how their information is used We want people to have a trusted private space for online conversations with friends and family that is safe and secur

249、e,which is why we currently offer end-to-end encryption(E2EE)on WhatsApp,and as an option for personal messages on Messenger and Instagram Direct Messaging,which plans to offer it by default in the future.We work to continually improve our defenses to help protect our technologies from emerging secu

250、rity threats by:Investing in building frameworks that help engineers prevent and remove entire classes of bugs when writing code Building automated analysis tools that can inspect code and detect security errors at scale Conducting peer reviews for code changes to find flaws that our automated techn

251、ology may miss,and internal exercises to help surface points of vulnerability.LeadershipSummaryOperateBuildEmpowerData indexHome592024 Responsible Business Practices ReportWe encourage product engineers to consider three principles when integrating security into the development of our technologies a

252、nd programs:Build and maintain secure systems Consider how someone might abuse or misuse what we are building.Use proven solutions Our core frameworks and systems have strong security built in,so using them will protect new systems and products by default.Be proactive Understand the most common secu

253、rity vulnerabilities and what standard practices exist to mitigate those issues,such as two-factor authentication.Trust is an important piece of the relationship between Meta and our community,and we work to earn it by anticipating how systems might be abused.This allows us to develop solutions befo

254、re problems occur,and to take an intentional and proactive approach to protecting our communities and reducing threats they might encounter.Building Meta Llama safelyMeta Llama brings together trust and safety tools and evaluations together to help the community build responsibly with open generativ

255、e AI models.The initial release includes tools and evaluations for cybersecurity safeguards,with more tools to come in 2024.Components within the Meta Llama trust and safety projects will be licensed permissively,enabling both research and commercial usage.We believe this is a major step towards ena

256、bling community collaboration and standardizing the development and usage of trust and safety tools for generative AI development.2024 Responsible Business Practices Report59LeadershipSummaryOperateBuildEmpowerData indexHome602024 Responsible Business Practices ReportOur approach to protecting peopl

257、e online starts with designing and implementing community guidelines and developing preventative tools.We have developed policies to ensure our technologies remain spaces where people who use them feel empowered to share and communicate,and we make it easy to report potential harms so we can better

258、serve the people who use our technologies and protect the community as a whole.We all have different needs when it comes to online safety and well-being.Our Safety Center provides resources for people to take personal control over online interactions and engagement to address their specific needs.Sa

259、fety and integrityA safe,supportive digital community is one where everyone can have their voice heard and opinion valued.We take our role seriously in keeping abuse off our technologies.602024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome612024 Responsible

260、Business Practices ReportContent governanceWe want our technologies to be authentic and safe places for inspiration and expression.To create conditions where everyone feels comfortable expressing themselves,we must protect safety,privacy,dignity and authenticity.Empowering and encouraging freedom of

261、 expression while protecting all members on our technologies is a delicate balance.Our Facebook Community Standards and Instagram Community Guidelines(which also govern Threads)define what is and is not allowed on our technologies.Our goal is to take action on content that violates our policies whil

262、e detecting nuance so that we are not removing items incorrectly.We regularly publish independently-assessed Community Standards Enforcement Reports to more effectively track our progress and demonstrate how we enforce policies.A full list of our policies and enforcement practices,along with regular

263、 transparency reports can be found by visiting our Transparency Center.612024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome622024 Responsible Business Practices ReportUsing AI to uphold Community StandardsGenerative AI has the potential to help us address co

264、ntent violations faster and more accurately than existing AI tools.It has allowed us to build technology that identifies content that potentially violates our policies,prioritize the most critical content to be reviewed manually and take action against violations of our Community Standards.This appl

265、ies to all content,whether it is created by AI or a person.We have also built a parallel content review system to flag posts that may be going viral no matter what type of content it is as an additional safety net in case that content violates our policies.We have started testing LLMs by training th

266、em on our Community Standards to help determine whether a piece of content violates our policies,and initial tests suggest the LLMs can perform better than existing machine learning models.LLMs and other AI tools provide significant opportunities for us to counter online abuse at scale.For example,w

267、e developed AI technologies to identify near-duplicates of previously fact-checked content.We also built a tool leveraging few-shot learning that can adapt more easily to take action on new or evolving types of harmful content quickly,across more than 100 languages.Previously,we would have needed to

268、 gather thousands or even millions of examples to build a dataset large enough to train an AI model,and then do the fine tuning to make it work properly.We are optimistic that generative AI can help us enforce our policies and increase precision at global scale.We are using LLMs to remove content fr

269、om review queues in certain circumstances when we are highly confident it does not violate our policies.AI also enables our automated tools working to spot fake accounts and spam-like activity when someone posts at great frequencies or rapidly friends thousands of people who use our technologies and

270、 programs at once.This frees up capacity for our reviewers to focus on content that is more likely to violate our policies.There is still much work to be done to keep evolving these systems and scaling our trust and safety work effectively,but LLMs have the potential to be game changing in this spac

271、e lowering costs,improving the ability to detect and adapt to changes and increasing efficiency.LeadershipSummaryOperateBuildEmpowerData indexHome632024 Responsible Business Practices ReportOversight BoardCreated in 2020,the Oversight Board is a group of outside experts and civic leaders who exercis

272、e independent judgment over some of the most difficult and significant content decisions on Facebook,Instagram and Threads.The Oversight Board is committed to making principled decisions with the aid of public input and issuing advisory opinions on policies,technologies and programs and operations.T

273、he Oversight Board can hear content cases either from Meta directly or people on Facebook,Instagram or Threads who disagree with our decisions.Because the Oversight Board cannot hear every appeal,it prioritizes cases that have the potential to affect many people who use our technologies and programs

274、 around the world,are of critical importance to public discourse or raise important questions about our policies,technologies and programs or operations.Transparency reports provide details about the Oversight Boards decisions and recommendations while annual reports assess our performance in implem

275、enting these decisions and recommendations.Penalty system updatePrompted by feedback from the Oversight Board,we updated our penalty system in 2023 to make it fairer and more effective.While we are still removing violating content as before,our new system focuses more on helping people understand wh

276、y we remove content.We still apply account restrictions to persistent violators after weve given sufficient warnings and explanations to help the person understand why we removed their content.For most violations on Facebook,strikes will lead to the following restrictions:One strike results in a war

277、ning,citing which community standard a post violates since this is your first strike Two to six strikes results in restriction from specific features,like posting in groups,for a limited amount of time Seven strikes results in a one-day restriction from creating content,which includes posting,commen

278、ting or creating a Page Eight strikes results in a 3-day restriction from creating content Nine strikes results in a 7-day restriction from creating content Ten or more strikes results in a 30-day restriction from creating contentOur analysis has found that nearly 80%of people who use our technologi

279、es with a low number of strikes do not go on to violate our policies again in the next 60 days.This means that most people respond well to a warning and explanation because they dont want to violate our policies.But at the same time,some people are determined to post violating content regardless of

280、our policies.Our analysis suggests that applying more severe penalties at the seventh strike is a more effective way to give well-intentioned people the guidance they need while still removing bad actors.LeadershipSummaryOperateBuildEmpowerData indexHome642024 Responsible Business Practices ReportTr

281、ansparent advertising policiesOur Advertising Standards clearly describe the types of ad content we allow and what we prohibit.The standards also inform advertisers about certain behaviors that may result in advertising restrictions.When advertisers place an order,each ad is reviewed against our pol

282、icies.Our standards are guided by four principles:Protecting people from unsafe and discriminatory practices Protecting people from fraud or scams Promoting positive user experiences Promoting transparency For more information on advertising restrictions for youth,please see the teen safety online s

283、ection of this report.Support for the Digital Services ActMeta has long advocated for a harmonized regulatory system that protects peoples rights online,while enabling innovation.For this reason,we welcome the ambition for greater transparency,accountability and user empowerment that sits at the hea

284、rt of regulations like the European Unions Digital Services Act(DSA).The DSA provides clarity on the roles and responsibilities of online platforms.We have been working hard since the DSA came into force to respond to the new rules and adapt the existing safety and integrity systems and processes we

285、 have in place in many of the areas regulated by the DSA.We have a team of over 1,000 employees currently working to develop solutions to the acts requirements,including measures to increase transparency about the way our systems work,and to give people more options to tailor their experiences on Fa

286、cebook and Instagram.We have also established a new,independent compliance function to help us meet our regulatory obligations on an ongoing basis.LeadershipSummaryOperateBuildEmpowerData indexHome652024 Responsible Business Practices ReportMisinformationWe remove misinformation that experts determi

287、ne would be likely to directly contribute to the risk of imminent physical harm.We focus on reducing the prevalence of misinformation and directing people who use our technologies to authoritative information.As part of that effort,we partner with third-party fact-checking organizations to review an

288、d rate the accuracy of the most viral content on our technologies.We also provide resources to increase media and digital literacy so people can decide what to read,trust and share themselves.652024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpowerData indexHome662024 Respons

289、ible Business Practices ReportWhen a fact-checked label is placed on a post,95%of people do not click through to view it.We surveyed people who had seen fact-checking warning screens on-platform and found that 74%of people thought they saw the right amount or were open to seeing more fact-checking l

290、abels,with 63%of people believing they were applied fairly.We have contributed more than$150 million to programs supporting our fact checking efforts since 2016.This includes direct support of fact checkers for their work on our technologies as well as industry initiatives like sponsorships,fellowsh

291、ips and grant programs.662024 Responsible Business Practices ReportMore about fact checkingOur fact-checking program began in December 2016 to identify and address viral misinformation,particularly clear hoaxes with no basis in fact.Our program has expanded to nearly 100 partners working in more tha

292、n 60 languages.Fact checkers are independent from Meta and certified through the non-partisan International Fact-Checking Network(IFCN)or in Europe,the European Fact-Checking Standards Network(EFCSN).LeadershipSummaryOperateBuildEmpowerData indexHome672024 Responsible Business Practices ReportWe hav

293、e developed a comprehensive approach for elections on our technologies.It is important that people that use our technologies and programs can share and connect with each other around these momentous events;however,it is equally important that circulated information is based on integrity,and we are t

294、aking steps to prevent the sharing of malicious or inauthentic material.Since 2018,we have provided industry-leading transparency for ads about social issues,elections or politics,and we continue to expand on these efforts.All ads about social issues,elections or politics are held to our high standa

295、rd of authenticity and transparency on Facebook and Instagram and are not allowed to call into question the legitimacy of elections nor discourage or interfere with voting.In 2024,advertisers will be required to disclose when they use AI or other digital techniques to create or alter a political or

296、social issue ad.New political,electoral and social issue ads will be blocked during the final week of the US election campaign.Ads that have previously run before this restriction period will be allowed to run during this time.Our rationale for this restriction period remains the same as it has sinc

297、e 2020:in the final days of an election,we recognize there may not be enough time to contest new claims made in ads.This restriction period will lift the day after the presidential election.Our teams fight both foreign interference and domestic influence operations and have taken down more than 200

298、malicious influence campaigns involved in what we call coordinated inauthentic behavior and have designated more than 700 hate groups around the world.We are investing in proactive threat detection and have expanded our policies to help address harassment against election officials and poll workers.

299、We label state-controlled media on Facebook,Instagram and Threads so that people who use our technologies know when content is from a publication that may be wholly or partially under the editorial control of a government.As we have since 2020,we also block ads from state-controlled media outlets ta

300、rgeting people in the US.On Facebook and Instagram,through in-app notifications,we connect people with details about voter registration and elections from their state and local elections officials.Our Voting Information Center continues to be live on Facebook,and on Instagram we continue to elevate

301、stickers directing people to official voting information ahead of registration deadlines and Election Day.State and local elections officials also use voting alerts to send the latest information about registering and voting to people in their communities.More information can be found on our Prepari

302、ng for Elections page.Election preparationLeadershipSummaryOperateBuildEmpowerData indexHome682024 Responsible Business Practices ReportSince the terrorist attacks by Hamas on Israel,and Israels response in Gaza,teams from across our company worked to monitor our technologies,while protecting people

303、s ability to use our technologies to shed light on important developments happening on the ground.Taking action on violating contentWe quickly established a special operations center staffed with experts,including fluent Hebrew and Arabic speakers,to closely monitor and respond to this rapidly evolv

304、ing situation in real time.This allows us to remove content that violates our Community Standards or Community Guidelines faster and serves as another line of defense against misinformation.Hamas is designated by the US government as both a Foreign Terrorist Organization and Specially Designated Glo

305、bal Terrorists.It is also designated as a tier 1 Dangerous Organization under our Dangerous Organizations and Individuals policy.This means Hamas is banned from our technologies,and we remove praise and substantive support of it when we become aware of it,while continuing to allow social and politic

306、al discourse such as news reporting,human rights related issues or academic,neutral and condemning discussion.Case study:Israel-Hamas warMore than795,000pieces of content removed or marked as disturbing in the first three days following the October 7 attack.682024 Responsible Business Practices Repo

307、rtLeadershipSummaryOperateBuildEmpowerData indexHome692024 Responsible Business Practices ReportOur teams are monitoring the situation and,in some cases,temporarily introducing limited,proportionate and time-bound measures to address specific,emerging risks:Stronger steps to avoid recommending poten

308、tially violating content and reducing the visibility of potentially offensive comments under posts on Facebook and Instagram Expanding our Violence and Incitement policy and removing content that clearly identifies hostages,even if its being done to condemn or raise awareness of their situation Rest

309、ricting Instagram hashtags after content was consistently found to be violating our Community Guidelines Restricting the use of Live for people who have previously violated certain policies and prioritizing livestream reports related to this crisis Monitoring threats to broadcast footage of the host

310、agesWe get feedback from partners in the region on emerging risks and we move quickly to address them.We recognize that local context and language-specific expertise is essential for this work and remain in close communication with experts,partner institutions and non-governmental organizations.Addr

311、essing misinformationWe are working with third-party fact checkers in the area of Israel and Gaza with coverage in both Arabic and Hebrew to debunk false claims.We recognize the importance of speed,so we have made it easier for fact checkers to find and rate content related to the war,using keyword

312、detection to group related content in one place.Warning labels on content rated false give people more information to decide what to read,trust and share.We also have limits on message forwarding and label messages that havent originated with the sender,so people are aware that something is informat

313、ion from a third party.LeadershipSummaryOperateBuildEmpowerData indexHome702024 Responsible Business Practices ReportWell-being and technologyDigital wellness starts with being mindful of online experiences.This can mean anything from connecting with people in positive ways to using our technologies

314、 to affect change in communities and being aware of how much time is spent online.At Meta,protecting and supporting digital well-being is a top priority.We want people to connect with others in a safe,positive and supportive environment and leave our technologies feeling good about the time they spe

315、nt on them.Our tools help people control their experience on our technologies and protect themselves from content they dont want to see,ensuring that our technologies remain a source of connection,education and inspiration.702024 Responsible Business Practices ReportLeadershipSummaryOperateBuildEmpo

316、werData indexHome712024 Responsible Business Practices Report Automatically hidden DM requests and comments on Instagram reduce how much people who use our technologies see from people who do not follow or only recently followed them.Show more/show less gives people direct control over the content t

317、hey see on Facebook,by temporarily increasing or decreasing the amount of content seen that is similar to posts on which feedback is provided.Facebook reduce allows people to increase the degree to which we demote some content,so they see less of it.On Instagram,sensitive content preferences allow p

318、eople to choose how much sensitive content they see in places where we recommend content,such as Explore,search,Reels and in-feed recommendations.We try not to recommend sensitive content in these places by default,but people can also choose to further reduce the possibility of seeing this content f

319、rom accounts they do not follow.Guides on Instagram share advice for prioritizing mental well-being,and free in-app health alerts like the World Health Organizations(WHO)Health Alert chatbot on WhatsApp that helps people to stay up to date on global health issues and find resources to address mental

320、 and physical health challenges.Encouraging conscious social media useOur well-being tools let people manage their time online,prevent unwanted interactions and control what types of content they see.We have released a number of reminders and features on Facebook and Instagram to build well-being aw

321、areness into our technologies:The take a break feature on Facebook,Instagram and Threads empowers people who use our technologies to limit their time online by setting reminders to take breaks from scrolling and limit access to specific accounts and content.Time spent dashboards show how much time p

322、eople who use our technologies spend on our technologies each day and allow them to set daily reminders and update their notification settings.Hiding likes gives everyone the option to hide like counts on posts in their feed and on their own posts,so others cannot see how many likes a post received.

323、Comment controls allow people who use our technologies and programs to turn off comments completely on a post-by-post basis.Kindness reminders in direct messages(DM)encourage thoughtful and respectful first interactions with creators.Comment reply reminders nudge people who use our technologies of a

324、ll ages to take a beat before they reply to a comment that our systems tell us could be potentially offensive.Hidden Words filter a customizable list of offensive terms and phrases from DM requests and comments,so people never have to see them.LeadershipSummaryOperateBuildEmpowerData indexHome722024

325、 Responsible Business Practices ReportDiscouraging bullying and harassment We help prevent people from experiencing and seeing bullying through our Restrict tool.Once a user restricts someone,the restricted user can no longer see when the user is active or when a direct message has been read.Our AI

326、systems are designed to identify many types of bullying and harassment across our technologies.Warning screens on both Facebook and Instagram discourage people from posting or commenting in ways that could be viewed as bullying and harassment.However,determining whether behavior constitutes bullying

327、 or harassment often requires context,including reports from people who may experience the behavior in question.It can be difficult for our systems to distinguish between how the same comment can be interpreted differently without knowing the people involved or the nuance of the situation.We continu

328、e to refine our bullying and harassment policies and tools to better identify and respond to this content.LeadershipSummaryOperateBuildEmpowerData indexHome732024 Responsible Business Practices ReportCombating drug traffickingWe actively collaborate with other technology companies to share informati

329、on and prevent bad actors from doing harm online.For example,we are working with Snap to identify patterns and signs of illicit drug-related content and activity.Through this program,weve identified novel ways to detect illicit drug content at-scale on our platform and routinely share these signals

330、back with Snap so we can independently evaluate and remove violating drug content across technologies.This work strengthens our ability to find and remove this kind of content from our technologies.As the program develops,we hope to engage additional companies as we work together to protect people a

331、nd tackle this industry-wide issue.We are also working together with the US Government,the UN Office on Drugs and Crime and other technology companies to establish the Alliance to Prevent Drug Harms,a cross-industry coalition to prevent the abuse of digital platforms for illicit or harmful activitie

332、s related to the non-medical use of synthetic drugs like fentanyl.The Alliance will focus on collaborating to disrupt this activity online and amplifying public awareness of the dangers and health risks of synthetic drug misuse.The sale or exchange of illicit drugs is against our policies,and we wor

333、k to find and remove drug-related content from our technologies by:Prohibiting ads and organic content that promote the buying and selling of illicit drugs and removing it whenever we find it.Leveraging AI to catch this type of content frees up our teams to instead investigate accounts,Pages,Groups,emojis and hashtags to spot the next trends.Working with law enforcement and emergency responders to