BrightView Holdings, Inc. (BV) 2024年CSR报告「NYSE」.pdf

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1、2024 CorporateResponsibility Report3457131720Our Commitment to SustainabilityABOUT THIS REPORTThis Corporate Responsibility Report,focused on environmental stewardship,social responsibility,and corporate governance(“ESG”),aims to provide aconsolidated overview of BrightViews non-financial performanc

2、e.Metricsincluded in this Report cover our activities during the FY2023(October 1,2022-September 30,2023)period,unless otherwise noted.This Reportincludes select metrics from the Sustainability Accounting Standards Board(SASB)Professional and Commercial Services industry standard.We will continue to

3、 evaluate evolving ESG reporting regulations and adaptour reporting methods to ensure compliance with current standards andguidelines.The data presented in this Report has not been externallyassured.As we continue to improve our processes for ESG reporting,disclosed metrics may be subject to adjustm

4、ent.The size of theseadjustments is not expected to be,but could be,material.This document may contain forward-looking statements as defined in thePrivate Securities Litigation Reform Act of 1995.When we use words such as“believes”,“expects”,“anticipates”,“estimates”,“may”,“plan”,“will”,“goal”,orsim

5、ilar expressions,we are making forward-looking statements.Forward-looking statements are prospective in nature and are not based on historicalfacts,but rather on current expectations and projections about future eventsand are therefore subject to risks and uncertainties,which could cause actualresul

6、ts to differ materially from the future results expressed.Whats InsideB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TFORWARD-LOOKING STATEMENTS2About BrightViewESG Materiality Assessment&Program HighlightsEnvironmental Initiatives&ProgressSocial Initiatives&Prog

7、ressGovernance Initiatives&ProgressSASB and UN SDG IndicesDear Stakeholders:I am pleased to share with you BrightViews annual Corporate ResponsibilityReport,outlining our ongoing commitment to responsible business practices.Since taking on the role of President and CEO in October 2023,I had theoppor

8、tunity to tour our field operations across the country.Beyond witnessing theexceptional talent and expertise displayed daily by our team members,Idiscovered a collective dedication to performing their duties safely and making apositive impact on the planet.This past year brought about some changes f

9、or us,yet we have remained focused on building a culture that respects theenvironment,values collaboration,and operates with integrity.BrightViews values have long centered on sustaining healthy and vibrantlandscapes.While our goal is to operate with an environmentally friendly mindset,we realize we

10、 also need to properly service and meet the needs and expectationsof our customers.This report highlights our continued efforts to fostertransparency,accountability,and more sustainable practices within ourorganization.Looking ahead,we acknowledge that our journey toward sustainability is ongoing.In

11、 the spirit of transparency,we commit to setting ambitious goals,meticulouslytracking our progress,and perpetually refining our strategies.Our actions aregeared toward benefitting the planet,our team members,customers,and thecommunities we serve.Thank you for your continued support as we collectivel

12、y work toward creating abright future for the world around us.Dale AsplundPresident&CEOOur Commitmentto SustainabilityDALE ASPLUNDPresident&CEOBrightView3BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R T

13、The Nations LeadingCommercial LandscapeCompanyHeadquartered in BlueBell,PennsylvaniaFounded in 1939IPO in 2018(NYSE:BV)280+locations in 36states21,000+team members$2.8 billion FY23 revenueStates with BrightViewbranchesOur people create and maintain the bestlandscapes on Earth.At BrightView,were on a

14、 mission to create customer value throughengaged local teams,providing industry-leading landscaping servicesas the largest commercial landscaper in the United States.Wedesign,install,enhance,and maintain properties and provide themost efficient and comprehensive snow and ice removal services.We also

15、 serve as the Official Field Consultant to Major LeagueBaseball.With a team of more than 21,000,we have the expertise andexperience to provide complete care for landscapes throughout theirentire lifecycles at premier properties across the United States.Together with our legacy companies,BrightView h

16、as been inoperation for more than 80 years.Through industry-leading bestpractices and sustainable solutions,we are invested in taking care ofour team members,engaging our clients,inspiring our communities,and preserving our planet.4Extended coverage throughqualified service partnersCorporate headqua

17、rtersMaintenance branchesDevelopment branchesBACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TCarbon ReductionClimate ResilienceTaking Care of Our People&CommunitiesGovernance&TransparencyFour pillars ar

18、e at the core of our path tomore sustainability.Sustainability is a core strategic objective for BrightView.We prioritize sustainability action areas within four key pillars,each with specificobjectives informed by a third-party materiality assessment conducted in September 2022(in line with Global

19、Reporting Initiative(GRI)requirements).These action areas also guide the structure of our external reporting on the topic of sustainability.Our overarching principle is toenhance the value of our company while creating and maintaining exceptional landscapes for present and future generations.Supplie

20、rdiversityPublic policyLabor practicesBiodiversity&ecological impactsCommunityinvestment&engagementCorporategovernanceWastemanagementInnovation&technologyData privacy&cybersecurityTeam memberhealth&wellbeingSupply chainmanagementResiliencyHumanrightsLegal®ulatory environmentWaterstewardshipClimat

21、e change&energyDE&IBusiness ethics&transparent reportingTeam memberengagementWorker safetyGHG emissionsClient satisfactionTalentEnvironmentalmanagementSUSTAINABILITY PILLARSMATERIALITY MATRIX5BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICES IMPORTANCE TO OUR BUSINESS High IMPORTANCE TO

22、STAKEHOLDERS HighB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TContinue to diversifythe gender andethnicity of ourworkforceMaintained a totalrecordable injury ratebelow industryaverageEquipped 715 vehicles with TelematicsAdded 80 electricmowers and 200electric/

23、hybrid vehiclesDeployed 500 battery-powered handheldunitsPiloted electric powertool charging trailer A selection of our objectives.and achievements in FY2023.CARBONREDUCTIONCLIMATERESILIENCETAKING CARE OFOUR PEOPLE&COMMUNITIES100%of professionallevel team membersare required to betrained on data pri

24、vacy,ethical standards,andBrightViews Code ofConductOngoing use of E-Verifyto verify employmenteligibility of new teammembersGOVERNANCE&TRANSPARENCYWe aim to:Electrify our equipmentand fleet,and increaserenewable energyReduce waste and avoidharmful pesticides Integrate climate positivedesign princip

25、les whereappropriateWe aim to:Enable clients to savewater through designand strategictechnologicalinnovationsProtect and promoteecosystem services andlandscape restorationWe aim to:Create a workplacewhere No One GetsHurtNurture and support aperformance-orientedand inclusive cultureIntegrate environm

26、entaljustice principles whereappropriateWe aim to:Remain ahead ofcompliance withevolving laws andregulationsPrioritize clientsatisfaction throughhigh quality,reliablesolutionsInstalled smartirrigation managementsystems at select sitesGilbert,AZ,client siteacknowledged with cityproclamation for itswa

27、ter conservationefforts6BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TB R I G H T V I E W 2 0 2 3 Carbon ReductionOUR OPERATIONAL CARBON FOOTPRINTUN Habitat reports that 75%of global greenhouse gas(GH

28、G)emissions in 2023 stemfrom the urban built environment,with 37%originating from buildings and theremainder from external elements such as transportation,infrastructure,andlandscapes.We believe in harnessing BrightViews landscaping expertise to facilitatea low-carbon transition in the built environ

29、ment,starting with our own operations.This year,we collaborated with a top sustainability consultant to assess our Scope 1&2 greenhouse gas emissions inventory and enhance our data collection andmanagement processes.This partnership aims to pave the way for measuring Scope3 emissions and establishin

30、g a science-based emissions reduction target in the nearfuture.BrightViews evolving strategy for reducing carbon emissions across our operationalfootprint revolves around four key levers:(1)deploying lower-carbon emittingequipment;(2)optimizing fleet electrification;(3)enhancing energy efficiency;an

31、d(4)sourcing renewable electricity.The following page showcases several examples ofenergy reduction projects poised to deliver significant GHG emissions savings acrossour operations.SCOPE 1&2EMISSIONS FY2022SCOPE 1Direct GHG emissions that occur from sourcesthat are controlled or owned by BrightView

32、SCOPE 2Indirect GHG emissions associated with thepurchase of electricity,steam,heat or cooling216,945 MT COe11,511MT COe228,456 Total MT COeMobilecombustion (Equipment)Mobilecombustion (Vehicles)Stationarycombustion(Facilities)PurchasedelectricityFY22 emissions inventory conducted with third-party e

33、xpert in accordance with the Greenhouse GasProtocol Corporate Accounting and Reporting Standard and U.S.Environmental Protection Agency(EPA)guidelines.BrightViews Scope 1 and Scope 2 emissions reporting covers all facilities within ouroperational control,including mobile emissions from leased or own

34、ed vehicles and equipment.Ourcalculation approach combines sampled actual data with estimations,utilizing the following methods.Facilities Emissions:(1)Sampled branches across divisions and geographies,obtaining utilityinformation.(2)Estimations for non-sampled locations based on the Commercial Buil

35、dings EnergyConsumption Survey(CBECS).Mobile Emissions:(1)Used fuel card data for management andproduction vehicles.(2)For BVLS equipment,used property estimate service hours multiplied byequipment type burn rates.(3)For BVLD Equipment,used GPS data for utilization hours,multiplied byburn rates.Scop

36、e 2 market-based emissions:As BrightView has not pursued renewables,calculationsassume equivalence to location-based emissions pending future initiatives.Moving forward,ourcommitment involves refining GHG emissions calculations by centralizing data storage and incorporatingmore primary production da

37、ta while refining equipment burn rates.Location-basedMarket-based11,511MT COe7BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TCarbon Reduction ExamplesREDUCING WASTEBrightView remains a pioneer in more

38、sustainable landscape maintenance,expandingour use of electric mowers,blowers,trimmers,and edgers this year.This transitionenhances our resilience to fuel price fluctuations and reduces equipmentmaintenance costs.The shift to electric equipment not only aids the environment butalso benefits our oper

39、ators,providing lighter,quieter,and lower carbon tools.Additionally,we completed a pilot of a mobile electric trailer designed to chargebatteries and equipment during travel between sites.This customized trailer,featuringsolar panels and a self-contained charging system,is hitched to a heavy-duty tr

40、uckconverted to electric power.ELECTRIFICATION OF EQUIPMENT AND FLEETYear-round,BrightView responsibly processes green debris intoorganic mulch,reducing fertilizer needs and landfill waste.Ourmulching mowers create finely chopped material for lush,low-maintenance lawns.We also provide clients with o

41、rganic composttop-dressing services,enhancing property health and appearance.To track pesticide applications seamlessly,we use a mobile appthat standardizes BrightViews process,supporting compliance withstate and federal laws.This app facilitates tracking,recording,andsharing through a dashboard and

42、 automated report generator.Handheldbattery-poweredequipment Electric powertool mobilecharging trailerElectriccommercialmowersHybrid or electricvehicles8BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TC

43、limate ResilienceXeriscaping,a technique utilizing locallysuitable plants,reduces the need foradditional water in landscaping.Thisapproach can cut water use by over 60%,leading to decreased maintenance,waste,energy consumption,and reliance onfertilizers and chemicals.BrightView hasbeen implementing

44、xeriscapes for years,effectively minimizing water usage for ourcustomers.With many regions experiencing drought conditions and local governmentsenacting water restrictions,BrightView offers superior irrigation managementservices to clients,including smart irrigation controllers,turf conversion,andxe

45、riscaping to better ensure water efficiency and conservation.BrightViewhas helped to reduce water consumption for owners of large corporatecampuses,HOA communities,golf courses,municipalities,and mixed-usecommunities.Water conservation and ecosystem preservation continue to bea core focus of our str

46、ategy.DID YOU KNOW?SMART IRRIGATION EQUIPMENT&PRACTICESThe effective use of smart irrigation technology and system selection helpsminimize water consumption.In addition to conserving water,proper irrigationwill encourage deeper root growth and healthier,more robust,weathertolerant landscapes.Our irr

47、igation installation services include predictiveweather capability and rainfall detection using smart sprinkler controllers,scheduled irrigation to prevent overwatering,setting lawn mower bladeshigher to increase ground shade and water retention in the soil,and mulchingaround shrubs and planters to

48、minimize evaporation and cut down on weeds.PLANT SELECTIONWater-efficient landscaping and irrigation,including consideration for localconditions,is part of BrightViews water management and irrigation serviceswhich directly impacts water usage.With our national footprint,we draw ondata from Nevada to

49、 Hawaii-our nations driest and wettest states-to selectplants appropriate for the local environment.Selective use of turf andmulching can enhance landscapes while simultaneously providing additionalbenefits,such as cooling and preventing soil erosion.9BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVE

50、RNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TIn response to ongoing drought concerns inthe southwest,local and state governmentshave implemented laws encouraging waterconservation in residential and commercialproperties.Although the Colorado River

51、conditions are improving,theres still a needfor significant action to ensure its long-termstability.Gilbert,Arizona,is activelysupporting water conservation efforts.At The Islands,the community associationteamed up with BrightView to create andpromptly implement an action plan inresponse to the ongo

52、ing drought.JamesCarr,BrightViews Southwest RegionalIrrigation Manager,mentioned the thoroughsystem assessment conducted upon takingover the site.Over the course of a year,improvements included upgrading Poly Dripvalves to PVC lines,transitioning controllersto smart ones,and implementingWeatherMatic

53、 for water savings.Weeklymeetings with BrightView discussedprogress and options.BrightView has been committed toconserving water through smartcontrollers and water managementlandscaping,so seeing our workrecognized like this is a testament towhat we are doing to help thecommunities where we work,liv

54、e,and play.JAMES CARRRegional Irrigation ManagerHelping clients conserve water inareas of high water stressIn light of concerns about forced turfconversion or water restrictions in 2022,thecommunity proactively addressed waterusage concerns.The plan involved regularcontroller checks,running them in

55、smartmode,monthly monitoring of water bills,prompt leak repairs,and reducing turfirrigation.The Water Wise Gilbert program,created by the city,offers a site-specific waterbudget based on lot size and landscaping,with recognition for participants staying within120%of their annual budget.The Islands a

56、ndBrightView were recently acknowledged asWater Wise Gilbert sites,receiving yard signsand a city proclamation.CASE STUDY1 0BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TTRIR60%lower thanindustry aver

57、age(FY23)2019202020212022202300.511.522.520192020202120222023024681012Nothing is more important than the safety of our team members,customers,and thecommunities we serve.BrightView strives to take care of all of its team members byproviding a safe,inclusive,and engaging work environment where the be

58、st peoplewant to work.Our commitment to continuous safety improvement aligns with ourvision of a workplace where No One Gets Hurt.Team members are empowered totake ownership and responsibility,with the right to halt any activity posing a safetyconcern or report hazards.We provide a safe work environ

59、ment that places significant value on the health and welfare of our team members and integrates safety into our management decisionsand operating practices.We hold ourselves accountable to be a leader in businessperformance,which includes safety performance as a top priority.Our declining injuryrate

60、s and consistent outperformance in total recordable injury rates(TRIR)since2017,reflect our dedication.To prevent injuries,we implement the Take 2 Pre-job Safety Briefing and a robustinjury and illness management program.Through our BrightPath LandscaperDevelopment Program,we ensure comprehensive sa

61、fety training for all teammembers.Tailgate meetings address seasonal risks,from heat illness prevention toslip and fall awareness.Monthly driver meetings focus on accident avoidance anddefensive driving.Incidents trigger thorough investigations,involving team membersand leadership in root cause anal

62、yses,with learnings shared nationally.BrightViewbelieves an effective safety and health management system is the best way toprevent occupational illnesses and injuries.BrightView uses the four elements ofOSHAs VPP Safety and Health Management System to identify,evaluate,prevent,and control occupatio

63、nal hazards to prevent team member injuries and illnesses.At BrightView,every leader and team member assumes responsibility for workplacesafety.We empower everyone to Take Pride in delivering safe services,fostering aculture of care for ourselves,each other,and our clients.Taking Care of Our PeopleT

64、EAM MEMBER HEALTH&SAFETYHEALTH&SAFETYPERFORMANCETOTAL RECORDABLE INJURY RATEThe number of injuries reported against the numberof hours worked.TOTAL RECORDABLE INJURY RATEThe number of injuries reported per million hoursworked.OUR GOAL:“No one gets hurt.”Our rate of injuries per employee hours worked

65、 has continued to fall over the last several years.Accordingto published U.S.Bureau of Labor Statistics(BLS)data,BrightView has consistently outperformed ourindustry on total recordable injury rate(TRIR)since 2017.2020 figures include impact to operations fromCOVID-19.1 1BACK TO CONTENTS OVERVIEWENV

66、IRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TSafety isnt just a top priority atBrightView,its a strategic imperative.The Baltimore Branch celebrated fiveyears with zero total recordableincidents.The daily morning pre-assignment

67、“stretch-and-flex”helps prevent soft-tissue injuries and serves as an ideal timefor discussing potential hazards and forrewarding team members who exemplifysafe behaviors.As part of the dailymorning stretch-and-flex routine,branchleadership shares a safety message withtheir teams.SAFETY&PRODUCTIVITY

68、Telematics is a GPS solution that helpsensure the safety and productivity of ourteam members.Over the last two years,BrightView Landscape Development hasdeployed telematics across its fleet ofmore than 1,000 vehicles and more than1,200 pieces of equipment.SAFETY RECORDAt BrightView,weve created a cu

69、lturethat prioritizes safety.Inclusive of the past five years,our OSHA totalrecordable injury rate continues to fallsignificantly below the landscapingservices industry average of 3.4.Our focus on safety is anecessity to help ensureevery team member goeshome in the same conditionin which they arrive

70、d thatmorning.HOLLY WOONTONVice President,Environmental Health and Safety1 2B R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R Tin femalemanagerssince 2019At BrightView,we strive to provide a safe,inclusive,and engaging workplace wheretalented people come to work and

71、 advance their careers.Guided by our peoplestrategy,were working to attract,hire,engage,develop,reward,and retain top talent.With an emphasis on ongoing improvement,we continue to assess our programs andmeet the evolving needs of our teams and the organization.We have continued todiversify our workf

72、orce,and formalize our DE&I strategy,creating a more inclusivework environment and dynamic culture,expanding expertise,and growing our pool oftalent.Women now comprise 8%of our total workforce,including 21%of managers,which is more than a 50%increase since 2019Among managers,team members identifying

73、 as Hispanic/Latino has more thantripled in five years With almost 25%of our workforce under 30,were committed to being a placewhere younger team members can learn the business and establish a career pathTaking Care of Our PeopleWORKPLACE DIVERSITYWORKPLACEDIVERSITY*MANAGER REPRESENTATIONALL OTHER W

74、ORKFORCE REPRESENTATION201950%2020 2021 2022 2023Women21%18%19%20%14%2019 2020 2021 20222023U.S.Minority20%23%16%15%11%20192020202120222023Women7%7%20192020202120222023U.S.Minority78%76%75%75%75%BRIGHTVIEW WORKFORCE AGE IN FY20237%7%7%*As of September 30,2023.Grey bars in charts represent individual

75、s who did not self-identify.Workplacediversity data is based on EEO-1 designations.Team member base is subject to change due to seasonalityof workforce.In this data set,managers are defined as individuals at the Director level and above.Minorities include:Asian,Black or African American,Hispanic or

76、Latino,or Other and excludes individualswho did not self-identify.This data is presented on BrightViews fiscal year calendar.23%46%31%50 years1 3BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TTaking Ca

77、re of Our PeopleWe value the diversity within our team,recognizing it as essential to our success.To foster an inclusive environment,were actively enhancing workforce diversityand investing in initiatives that ensure equal opportunities for all team membersand candidates.Listening and learning are a

78、t the core of our approach.In 2023,leaders hostedten roundtable listening sessions across the company to gain insights into ourteam members experiences to inform ongoing DE&I training.Additionally,we are developing DE&I training courses through BrightViewUniversity,reinforcing our commitment to stre

79、ngthening diversity,equity,andinclusion within our organization.GROW provides professional development,mentorship,networking,and community serviceprograms for women at BrightView We nurture a more inclusiveworkplace culture through ouremployee-led,-driven,and-organized employee resourcegroups(ERGs)a

80、nd specialinterest groups(SIGs),throughwhich team members buildmeaningful connections withfellow team members aroundshared experiences,cultures,and interests.BRAVO is dedicated to the mentorship andadvancement of the many veterans who work atBrightView,and to foster their growth in thebusiness world

81、 as they settle into post-militarycareersTEAM MEMBERSUPPORT GROUPSDesign GroupTalent AcquisitionSustainabilityBUILDING A DIVERSE AND SUPPORTIVE CULTURETEAM MEMBERSUPPORT GROUPS SPECIAL INTEREST GROUPS(SIGS)EMPLOYEE RESOURCE GROUPS(ERGS)1 4BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICES

82、B R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TIn 2023,we relaunched BrightView University,which centers around team members creating a bright new career path for themselves.The relaunch focuses on foundational and functional learning andfeatures a new mobile ap

83、p that places learning at the fingertips ofteam members.In 2021,BrightView partnered with the University of Arizona Global Campus(UAGC),enabling eligible team members to pursue education while working full-time.The Full TuitionGrant or Tuition Benefit offers savings on tuition and related fees.ASSIS

84、TING TEAM MEMBERS IN NEEDThe BrightView Landscapes Foundation,supported by both our team members and the company,is committed to assisting team members and their families experiencing financial challenges.Since its start in 2017,the Foundation has raised almost$685,000 tosupport team members in crit

85、ical situations,including$163,000 in2023.TEAM MEMBER ENGAGEMENTTEAM MEMBER LEARNING,DEVELOPMENT,AND ADVANCEMENTAs a growing company,fostering a positive,inclusive culture is paramount.Last year,we setout to enhance our team member experience bylaunching our first-ever engagement survey.Thesurvey fee

86、dback will shape our People Strategy,reinforcing our goal to be an employer of choice.Our success as a company is directly linked to the high-level ofcommitment of our team members.At BrightView,we prioritizerecruiting top leaders and professionals and offering careeradvancement opportunities to fos

87、ter growth.Last year,we took steps to improve the new hire orientationexperience by launching a new online portal.Powered by Jobvite,itautomates and standardizes the onboarding and orientation process.AccountManagerTaking Care of Our PeopleTEAM MEMBER COMPENSATION AND BENEFITSBrightView believes in

88、supporting the physical,mental,emotional,and financial wellness of its team members and their families.Weoffer competitive compensation,flexible medical,EAP,dental,andvision coverage,a range of voluntary benefits,a matching 401(k)retirement plan,and continuing education programs.Additionally,eligibl

89、e team members can participate in the Employee StockPurchase Plan.TEAM MEMBER RELATIONSAs the landscaping industry leader,BrightView strives to be a merit-based employer of choice,attracting,developing,and retaining toptalent.BrightView is committed to Equal Opportunity Employment.Discrimination bas

90、ed on race,religion,color,age,gender,sexualorientation,national origin,citizenship,marital status,disability,handicap,veteran status,or any other protected category is strictlyprohibited and will not be tolerated under any circumstances.NEW HIRE ORIENTATION1 5BACK TO CONTENTS OVERVIEWENVIRONMENTALSO

91、CIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TTaking Pride in Our CommunitiesCOMMUNITY SUPPORTCOMMUNITY PARTNERSHIPSThe BrightView Fund for SocialJustice supports local organizationsfostering equality and inclusion.Weengage the field by enc

92、ouragingnominations of social justice-focusedinitiatives,which are reviewed by acompany-wide committee.BrightView is dedicated to supporting the communities where our team members liveand work.We empower them to pinpoint opportunities for the company to contributetime,expertise,materials,and financi

93、al support to worthwhile causes.Last year,we implemented a Volunteer Time Off Day for eligible,full-time teammembers to actively engage in giving back to their local communities.In FY2023,ourteam members served over 550 hours of volunteer time.BrightView actively supports nationalorganizations,such

94、as the NationalPark Service,Homes for Our Troops,Boys&Girls Clubs,and Make-A-Wish,in addition to numerous localorganizations selected by the teamsat our branches.Our branches are deeplyconnected to their communities,so when a need surfaces,we feelit keenly and are drawn to action.AMANDA ORDERSExecut

95、ive Vice President andChief Human Resources OfficerBrightViews DC Metro Area teams participatedin the National Association of LandscapeProfessionals annual Renewal&Remembrance Day of Service to enhance thegrounds in and around Arlington NationalCemetery and the Washington Mall.1 6BACK TO CONTENTS OV

96、ERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TBoard of DirectorsCEO&PresidentSteering CommitteeOperations|Legal&Compliance|HumanResources|Health&Safety|Marketing|Accounting&FinanceFunctional Support Fleet|Real Estate|Pr

97、ocurement|PublicAffairs|Talent Acquisition&OrganizationalDevelopmentAdvisorInternal Audit&Third-PartySustainabilityExpertsOur commitment to operating with honesty and integrity is reflected in our Code of Conduct.This core set of guiding standards,policies,and practices not only informs our decision

98、-makingbut also empowers us to address potential challenges that may arise in the course ofconducting our business.Core business ethics issues addressed include:Disclose and seek approval for potential conflicts of interest before proceeding Strongly support and adhere to laws promoting fair competi

99、tionProhibit the giving,accepting,or authorizing bribes for business transactionsEnsure the exchange of gifts or entertainment does not unduly influence business decisionsConduct business with government entities in strict adherence to their unique rules andapplicable lawsProhibit political contribu

100、tions to candidates,PACs,or political parties;BrightView dissolvedits PAC in 2017Code of Conduct TrainingCorporate GovernanceMAINTAINING HIGH ETHICAL STANDARDSCONDUCTING BUSINESS WITH HONESTY AND INTEGRITYWe are committed to adhering to good corporate governance practices and maintaining thehighest

101、standards of business integrity and ethical conduct.Adhering to sound principlesthrough a robust system of checks,balances,and personal accountability is vital insafeguarding our reputation,assets,investor confidence,and customer loyalty.Our Code applies universally at BrightView,encompassing all in

102、dividuals,from directors andofficers to temporary,part-time,and seasonal team members.We extend this expectation toour partners,service providers,customers,suppliers,vendors,and contractors,urging them toadhere to ethical standards consistent with those outlined in our Code and our policies.Annually

103、,both new hires and professional level team members undergo a mandatory onlineCode of Conduct training course.This comprehensive training covers various facets ofbusiness ethics,including anti-bribery and corruption,conflicts of interest,fair competition,andfair dealing.Our annual training program i

104、s an integral component of our control environmentand is subject to audit.ESG GOVERNANCE 1 7The Board directs and overseesthe management of the businessand affairs of the Company in amanner consistent with the bestinterests of the Company,and itsstockholders,including withrespect to significant busi

105、ness,societal and other matters affectingthe Companys stakeholders(including its team members andthe communities it serves)and theenvironment in which the Companyoperates,as well as relatedmatters impacting the Companyscorporate governance.BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICE

106、SB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TEmployee HotlineEmployment VerificationBOARD SNAPSHOTLEADING WITH INTEGRITYOur Board is comprised of ten members,nine of whom areindependent.BrightView recognizes the importance of having aBoard that includes diffe

107、rent backgrounds and experiences and iscommitted to furthering our diversity efforts.BrightViews Boardincludes gender and ethnic diversity with 30%of our Boardcomprised of women and minorities,and the average tenure ofdirectors is under five years.Board members are required under ourstock ownership

108、policy to hold equity ownership in the Company toensure alignment between their interests and those of thestockholders.Ensuring the legal eligibility of our team members to work in theUnited States is crucial to us and to our customers.Since 2016,wehave implemented E-Verify company-wide to electroni

109、cally confirmthe identity and employment eligibility of newly hired team membersby matching provided information.Through our Code of Conduct training,team members are remindedof their ability to report any Code violations anonymously andconfidentially by calling our 24/7 Employee Hotline or reportin

110、g onlineand without fear of retaliation.Our Board of Directors serves as the companys governing body andis responsible for assuring that the long-term interests of ourstakeholders are served.The Board,made up of members who areindependent under New York Stock Exchange(NYSE)rules,hasadopted Corporate

111、 Governance Guidelines,which describe thequalifications and responsibilities of our directors and directorcandidates,as well as corporate governance policies.Theseguidelines also outline the Boards role and responsibility inoverseeing ESG matters at the company.We recognize that prioritizing ESG is

112、an essential component tomeeting the needs of all our stakeholders.Our Board,in collaborationwith the leadership teams,directs and oversees ESG strategies,establishes relevant policies and practices,and monitors progressand performance.MAINTAINING HIGH ETHICAL STANDARDS9 of 10 board membersare indep

113、endentBOARD COMPOSITION&DIVERSITY30%board diversity(femaleor ethnic/racial minority)2 of 10 board membersare womenAverage board membertenure of 5 years1 8BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESCorporate GovernanceB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I

114、 L I T Y R E P O R TCybersecurityThe Audit Committee and Board of Directorscoordinate on cybersecurity risk oversight,including through quarterly audit committeemeetings that include regular security/complianceupdates from internal audit,the CIO,and CISO.BrightViews Data Governance Committee meetsqu

115、arterly and provides oversight over processesfor assessing potential service providers andmonitoring existing service providers whoaccess,transfer or store sensitive or private data,or integrate with BrightView systems.BrightViews comprehensive Information SecurityProgram aligns to the five elements

116、 of theNational Institute of Standards and Technology(NIST)Cybersecurity Framework(CSF);Identify,Protect,Detect,Respond,and Recover.On anannual basis,BrightView Management performsan enterprise risk assessment which considersprivacy and data security(includingcybersecurity)risks.BrightView reviews b

117、oth external and internalthreats,analyzes potential business impacts andlikelihoods,and uses threats,vulnerabilities,likelihoods,and impacts to determine risk.MANAGING DATA SECURITY RISKSBrightView maintains a data privacy policy on thepublic websites and customer portals.Privacypolicies stipulate t

118、he types of data collected,howdata is used,and for what periods it is retained.Record retention periods are in line with federal,state,and local requirements.BrightView onlycollects customer information necessary tofacilitate its obligations,including performance ofservices,in a contract with a cust

119、omer and suchinformation is used solely for these purposes.BrightView experienced no data breaches inFY2023.PROTECTING CUSTOMER INFORMATIONBrightView complies with all applicable legal andregulatory requirements pertaining to disclosureof data breaches,including those that involvecustomers confident

120、ial business information orpersonally identifiable information(PII).CYBERSECURITY DISCLOSURES1 9BACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TDisclosureTopicMetricSASB CodeUnitsBrightView Metric/Discl

121、osure LocationData SecurityDescription of approach to identifying and addressing datasecurity risksSV-PS-230a.1n/aBrightView 2024 Corporate Responsibility Report:p.19Description of policies and practices relating to collection,usage,and retention of customer informationSV-PS-230a.2n/aBrightView 2024

122、 Corporate Responsibility Report:p.19(1)Number of data breaches(2)Percentage involving customers confidential businessinformation(CBI)or personally identifiable information(PII)(3)Number of customers affectedSV-PS-230a.3(1)Number(2)Percentage(%)(3)Number1)0;2)N/A;3)N/AWorkforce Diversity&EngagementP

123、ercentage of gender and racial/ethnic group representationfor(1)executive management and(2)all other employeesSV-PS-330a.1Percentage(%)BrightView 2024 Corporate Responsibility Report:p.13(1)Voluntary(2)Involuntary turnover rate for employeesSV-PS-330a.2Rate1)48%,2)24%Employee engagement as a percent

124、ageSV-PS-330a.3Percentage(%)34%Professional IntegrityDescription of approach to ensuring professional integritySV-PS-510a.1n/aBrightView 2024 Corporate Responsibility Report:p.17Total amount of monetary losses as a result of legalproceedings associated with professional integritySV-PS-510a.2n/a0Acti

125、vity MetricsNumber of employees by:(1)full-time and part-time,(2)temporary,and(3)contractSV-PS-000.ANumber1)20,543 2)Do not track,3)Do not trackEmployee hours worked,percentage billableSV-PS-000.B(1)Hours(2)Percentage(%)38,651,527;76%SASB IndexThe following disclosure is aligned to the Sustainabilit

126、y Accounting Standards Board(SASB)framework for the sector denoted as“Professional&CommercialServices(SV-PS).”BrightView will continue to evaluate the disclosure of additional topics as these emerge,considering relevance,availability of high-qualitydata,and competitive sensitivities.2 0BACK TO CONTE

127、NTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R TBrightView ESG ActivityBrightView Metric/Disclosure LocationUN SDGWater Management&IrrigationDrip irrigationSmart controllersXeriscapingBrightView 2024 CorporateRespon

128、sibility Report:p.9-10Switching to Electric Hybrid and electric vehiclesElectric mowers and equipmentBrightView 2024 CorporateResponsibility Report:p.8Nurturing Our People100%Safety PledgeTeam member benefitsBrightView UniversityDE&I programs and groupsBrightView 2024 CorporateResponsibility Report:

129、p.13-15Green Design and ConversionsGreen roofs and green conversionsCustomer LEED certificationsGreen public spacesGreen roof exampleLEED exampleGreen space exampleCarbon ReductionDeploying lower-carbon emitting equipmentOptimizing fleet electrificationEnhancing energy efficiencySourcing renewable e

130、lectricityBrightView 2024 CorporateResponsibility Report:p.7-8Environmental ManagementPlant selectionCircular-economy mulchCooling and soil erosion BrightView 2024 CorporateResponsibility Report:p.9Alignment with the UN SDGsBrightView is proud to align our ESG activities to the United Nations Sustai

131、nableDevelopment Goals(SDGs).We strive to make meaningful contributions to our industryand global sustainability goals through our ESG programs,initiatives,and activities.2 1The United Nations SustainableDevelopment Goals(UN SDGs)area set of 17 global goals adopted byall United Nations Member States

132、 in2015 as part of the 2030 Agenda forSustainable Development.Thesegoals address a wide range ofinterconnected issues,includingpoverty,hunger,health,education,gender equality,clean water,andclimate action.The SDGs provide a comprehensiveframework for countries,businesses,and individuals to work towa

133、rds amore sustainable and equitablefuture.Organizations often highlighttheir efforts aligned with specificSDGs to showcase their commitmentto responsible and sustainablebusiness practices.Source:United NationsBACK TO CONTENTS OVERVIEWENVIRONMENTALSOCIALGOVERNANCEINDICESB R I G H T V I E W 2 0 2 4 C O R P O R A T E R E S P O N S I B I L I T Y R E P O R T980 Jolly Road,Suite 300|Blue Bell,PA 19422|