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世界经济论坛:香港的科技应用前景(36页).pdf

上传人: N** 编号:21819 2020-10-29 36页 1.29MB

1、 Looking beyond Business Disruption: Hong Kongs technology-driven future A guide for finance functions to strengthen their operating model 2 Joint foreword 4 About the survey and interviews 6 Report highlights 8 Impact by business disruption 10 Key concepts of the finance target operating model (TOM

2、) 14 Deep dive in the Target Operating Model 14 Current state of technology adoption 18 People 22 Service delivery model 25 Finance operating model transformation and optimisation guidelines 29 Moving forward 33 Acknowledgements I. II. III. 1 Looking beyond Business Disruption: Hong Kongs technology

3、-driven future 2020 KPMG, a Hong Kong partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited (KPMG International), a private English company limited by guarantee. All rights reserved. 2 Looking beyond Business Disruption:

4、Hong Kongs technology-driven future 2020 KPMG, a Hong Kong partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited (KPMG International), a private English company limited by guarantee. All rights reserved. Traditionally, fi

5、nance teams spend a significant amount of their time on manual and routine activities. To help them work more efficiently, CFOs have started investing in technology to automate manual activities, improve business insight quality and digitalise workflows. The recent prolonged period of business disru

6、ption has been a catalyst for finance functions to review their operating and technology strategy. A transformation is required in the organisational structure, people policy and processes to allow finance functions to fully capitalise on their technology investments and manage team welfare. Since 2

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本文主要探讨了香港金融业如何应对技术驱动的未来。文章通过调查和访谈,分析了业务中断对香港金融业的影响,并提出了改进建议。 1. 调查显示,香港金融业在应对灵活工作安排方面平均得分为6.6分(满分10分),表明组织在应对业务中断方面表现尚可,但仍有改进空间。 2. 35%的受访者认为未来技术变化将有利于他们更快完成任务,并使他们能够专注于其他增值活动。 3. 受访者认为,在远程工作时,最大的挑战是过度依赖纸质文件和公司文化/政策不支持灵活工作安排。 4. 文章提出了目标运营模型(TOM)的概念,包括六个设计层面:流程、绩效洞察和数据、服务交付模型、人员、技术和治理。 5. 文章建议,为了应对技术变革和业务中断,组织需要重新评估其服务交付模型,以更好地适应技术变化和中断。 6. 文章还强调了人员层面的重要性,包括组织结构、人才管理策略、技能提升和培训等。 综上所述,本文分析了香港金融业在应对技术驱动的未来时面临的挑战,并提出了改进建议,以帮助组织更好地适应技术变革和业务中断。
疫情如何影响香港金融业? 金融业如何应对技术变革? 金融业如何优化服务交付模型?
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