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1、CorporateResponsibilityReport2023Contents03 CEO letter04 Introduction07 Diversity,Equity,and Inclusion23 Corporate Responsibility46 GRI/SASB/TCFD Indices09 Recruiting:sharing our diversity story with candidates25 Job readiness and creation:powering economic prosperity for today and tomorrow11 Equity
2、 learning:growing together30 We care and give back:powering prosperity for those in need16 Talent practices:personalized experiences,pay,performance,and career growth20 Communities:engaging where we work and live34 Sustainability:powering prosperity for the planet42 Responsible business practices:po
3、wering prosperity with integrityContents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility IndicesOn cover:Imani,Credit Karma customer.As we celebrate this milestone year,Im incredibly proud of what weve been able to accomplish.From helping 2.5M young people be better p
4、repared for their fjnancial future,to declaring our goal of reaching net-zero greenhouse gas emissions across our value chain by 2040,to activating thousands of employees to give back to small businesses and nonprofjts in their communitiesweve continued to push ourselves to fjnd new ways to deliver
5、on our mission of powering prosperity around the world.At Intuit,we never stop raising the bar for ourselves.This,combined with our passion to make an impact on the world around usespecially for those who need it mosthas fueled our fjrst 40 years and will continue to be at the heart of the company a
6、s we embrace the opportunities ahead of us.We will be unwavering in our commitment to power prosperity around the world,making the world a better place.This year,Intuit marked its 40th anniversary.A lot has changed in the company since our founding,but our commitment to live by our values and make t
7、he world a better place has never wavered.This commitment has been one of the key drivers in our ability to grow and thrive for over four decades.At Intuit,corporate responsibility(CR)and diversity,equity,and inclusion(DEI)are not afterthoughts;theyre core to who we are and intrinsic parts of our bu
8、siness.Several years ago,we embedded CR and DEI into the companys strategy and declared goals for each in order to hold ourselves accountable for our actions.Our progress against these goals is one of the ways we measure the success of the companys efforts.Im happy to report that in fjscal year 2023
9、,we made great progress toward all our long-term goals.Sasan GoodarziCEO,Intuit03|Introduction Intuit 2023 Corporate Responsibility Report Letter from our CEOContents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Indices1 Unless otherwise noted,this report covers th
10、e work done during fjscal year 2023(FY23),which runs from August 1,2022 to July 31,2023.OUR true north goalsFor 40 years,Intuit has been helping people prosper.We put the power of our products in the hands of our customers,giving them the expertise,tools,and resources they need to take control of th
11、eir fjnancial life and pursue their dreams.Our global fjnancial technology platform helps solve our customers most important fjnancial problems.Were proud that 100 million customers turn to our innovative products,including Intuit TurboTax,Credit Karma,QuickBooks,and Mailchimp,to help them put more
12、money in their pocket,eliminate work and drudgery so they can focus on what matters most,and ensure they have complete confjdence in every fjnancial decision they make.But to truly deliver on our mission of powering prosperity around the world,we must go beyond our products to help the customers and
13、 communities we serve overcome the challenges they face.Thats why corporate responsibility is an integral part of who we are as a company and how we deliver on our mission.Were committed to using our unique expertise,resources,and scale to have a positive impact on communities around the worldespeci
14、ally those that are underserved.This report1 details our work in fjve key focus areas where we can make the most meaningful impact:powering prosperity for everyonepowering prosperity for today and tomorrowpowering prosperity for those in needpowering prosperity for the planet powering prosperity wit
15、h integrityOur objective is to be as transparent as possible about our progress,where weve met our goals,where theres still more work to do,and what our plans are for the future.At Intuit,we never stop pushing ourselves to raise the bar and fjnd new ways to deliver on our mission to power prosperity
16、 around the worldand after 40 years of doing so,were just getting started!Diversity,equity,and inclusion:Job readiness and creation:We care and give back:Sustainability:Responsible business practices:Intuits corporate responsibility strategy is aligned to our mission,our values,and our strategic pri
17、orities.We hold ourselves accountable to this strategy by setting measurable True North Goals to achieve outcomes in these areas:Employees:Empower the worlds top talent to do the best work of their lives.Customers:Delight customers by solving their most important fjnancial problems.Communities:Make
18、a difference in the communities we serve.Shareholders:Drive long-term growth,increasing shareholder value.04|Introduction Intuit 2023 Corporate Responsibility Report Intuit employees attending State of the Company event.Intuit:40 years of powering prosperity around the worldContents CEO letter Intro
19、duction Diversity,Equity,and Inclusion Corporate Responsibility Indices Our values keep us grounded in the most important areas that defjne who we are and how we operateinternally and in the world.We believe that we are stronger together by championing diversity and inclusion across the company.We c
20、are and give back to help our communities prosper.We show integrity without compromise and have courage to be bold and fearless in our thinking and actions.And we focus on customer obsession to ensure that we are delivering awesome products that drive amazing results.These values honor our history a
21、nd how we started,and guide us in delivering on our mission of powering prosperity around the world.Our values underpin a culture that attracts the worlds top talent.We empower employees to bring their whole selves to work and to do the best work of their lives.Integrity Without CompromiseWe speak t
22、he truth and assume best intent.We value trust above all else.We do the right thing,even when no one is looking.Customer ObsessionWe fall in love with our customers problems.We deliver unrivaled customer benefjt to power their prosperity.We sweat every detail of the experience to deliver excellence.
23、Stronger TogetherWe champion diversity,inclusion,and a respectful environment.We thrive on diverse voices to challenge and inform decisions.We deliver exceptional results so others can count on us.We Care And Give BackWe are stewards of the future.We strengthen the communities around us.We strive to
24、 give everyone the opportunity to prosper.CourageWe are bold and fearless in how we think and act.We relentlessly hold a high bar for performance.We value speed,a bias for learning and action.Our Operating Values05|Introduction Intuit 2023 Corporate Responsibility Report Contents CEO letter Introduc
25、tion Diversity,Equity,and Inclusion Corporate Responsibility IndicesWe support the United Nations Sustainable Development Goals(SDGs).Were committed to taking global action and working collaboratively with nonprofjts,non-governmental organizations(NGOs),and others in the private sector to address th
26、e SDGs that focus on education,equality for all,and protecting the planet.Relevant SDGs are referenced at the start of each section that follows.Alignment to UN Sustainable Development GoalsDiversity,Equity,and InclusionSustainabilityAllJob CreationJob Readiness06|Introduction Intuit 2023 Corporate
27、Responsibility Report Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility IndicesEmployees attending leadership event.DIVERSITY,EQUITY,and INCLUSION Contents CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Equity learning Talent Practices Commun
28、ities Corporate Responsibility IndicesSince our founding,weve put our people fjrst.Our DEI initiatives underscore this commitment.We seek diverse perspectives,and we believe in helping our employees do the best work of their lives.This includes fully integrating inclusion and equity into how we oper
29、ate as a business.And we continue to fjnd new ways to foster a culture thats as diverse as our customers and the communities we serve.This year,we accelerated our DEI strategy with recruiting and engagement programs,international expansion of our supplier diversity policies,and a new partnership wit
30、h the Los Angeles Urban League.This partnership supports predominantly Black and Latino small business owners in growing,scaling,and accelerating their businesses,complementing the many programs we have that support small business owners globally.Our commitment to DEI helps our teams and managers be
31、 intentional in their actions,ensuring that creativity and innovation thrive through diverse teams.We foster an environment where diverse perspectives are heard.This enables us to deliver best-in-class experiences for our employees and our customers.We align our DEI work with our mission to power pr
32、osperity for a diverse set of 100M customers,and we measure the success of that work against our True North Goals.Our representation goals focus on our efforts to attract and develop the broadest pool of top diverse talent to ensure individuals from all backgrounds have an equal opportunity to be em
33、ployed and succeed at Intuit.While these goals focus on our long-term vision of a workforce that refmects the diversity of our customers,theyre aspirational and we dont set quotas or make employment decisions based on an individuals identity.In FY23,our goals2 were to?Increase the representation of
34、women in technology roles globally to 35?Increase the representation of US employees from underrepresented racial groups(URGs)to 16%32 DEI-related data and goals do not include Credit Karma,which maintains separate record-keeping systems.3 Underrepresented racial groups(URGs)in the US include Black
35、or African American,Latino/Hispanic,Native American,and Alaska and Hawaii Native.08|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report We continuously measure and monitor our progress to ensure we stay focused on attracting,retaining,and developing a diverse workforce:Weve ac
36、hieved this progress through a variety of initiatives,including broadening our recruiting efforts and career development opportunities.Our efforts refmect a long-term journey for us as a company and were committed to continued results.In FY21,the representation of women in our technical roles increa
37、sed from 28%to 30%.By the end of FY22,that number increased to 33%.We ended the latest fjscal year at 34.1%.While we continued to make progress,we fell just short of our True North Goal of 35%for FY23 due to fewer technical job openings because of lower-than-expected attrition.Nevertheless,were stil
38、l well above our industry peers for representation of women in technical roles,and were committed to achieving our longer-term goals.In FY21,we increased representation of US URGs to 12.7%.The next year,the number went up to 15%,surpassing our FY22 goal by 0.5 percentage points.This year,we have aga
39、in surpassed our goal to increase our representation of US URGs by 0.3 percentage points,reaching 16.3%.Powering prosperity for our employees,customers,and communities34.1%16.3%Women in technology roles(global)Employees who identify as part of an underrepresented group(US)Contents CEO letter Introdu
40、ction Diversity,Equity,and Inclusion Recruiting Equity learning Talent Practices Communities Corporate Responsibility IndicesRecruiting34%43%40%50%36%Within Intuits technology organizationAcross the company inclusive of technical rolesAmong executives(directors and above)CEO direct staffBoard of dir
41、ectorsGender representation of women at Intuit4To reach their highest potential,we believe employees should be surrounded by a strong contingent of diverse perspectives,voices,abilities,and experiences.Weve integrated this into our recruiting strategy.We want to ensure our recruiting experience is i
42、nclusive and fosters belonging from the very start of our pipeline.Building on our foundational DEI strategy and best practice training,this year we invested in developing the skills of our Talent Acquisition team.More than 200 of our team members participated in DEI training,which included:Recruiti
43、ng guidelines to help the team make conscious and thoughtful shifts in how they attract and recruit the best,most diverse talentTools and resources to support the creation of effective DEI-based recruiting strategiesTraining on how to understand DEI data and best practicesEnd-to-end hiring best prac
44、tices to drive equitable and inclusive experiences,while ensuring we always hire the most qualifjed candidate4 Does not include Credit KarmaSharing our diversity story with candidatesContents CEO letter Introduction Diversity,Equity,and Inclusion Equity learning Talent Practices Communities Corporat
45、e Responsibility IndicesRecruitingProvided technical trainingAssigned mentorsProvided access to our employee resource groups(ERGs),which are open to all employeesInvited to attend internal and external tech-focused eventsIn FY22,we had 11 apprentices,and in FY23,we more than tripled this to 40.Of th
46、ose,73%converted to full-time employees at the end of the program.Scaling our DEI reach and missionOver the past two years,weve built a strong DEI foundation and were seeing a growing number of candidates interested in learning about developing their career at Intuit at different levels.We continue
47、to partner with more than 20 universities and professional organizations to expand our reach to recruit URGs and women in technology.One of the professional organizations we partner with is AfroTech.Each year,AfroTech sponsors a conference that brings together thousands of Black tech professionals a
48、cross hundreds of leading companies,with the goal of expanding representation in technology roles across industries.In the past year,we had a strong presence at the event,with more than 150 employees sharing their Intuit career journeys through hundreds of deep conversations with potential candidate
49、s.One of our team members was a keynote speaker,and he shared how his team continuously builds their brand to elevate diverse entrepreneurial voices.We brought that same passion and engagement to the Grace Hopper Celebration(GHC),where 140 employees attended the worlds largest gathering of women and
50、 nonbinary technologists,both virtually and in person in Orlando,Florida.Our Tech Women Intuit initiative empowers women and URGs in technology to advance their careers,and were an annual sponsor of GHC.Eight of our women technologists presented at Grace Hopper to share their technical knowledge and
51、 career journeys.We expanded our Intuit Apprenticeship Pathway Program,which is open to individuals without a four-year college degree who are interested in becoming engineers.We partner with AnitaB.org to recruit apprentices and with Treehouse to provide technical training.Today,the seven-month,pai
52、d program places apprentices to work alongside Intuit technologists as software engineers.As part of the program,apprentices are:10|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report 4073%Technology apprentice participantsBecame full-time employeesIntuit employees attending A
53、froTech 2022.Contents CEO letter Introduction Diversity,Equity,and Inclusion Equity learning Talent Practices Communities Corporate Responsibility IndicesRecruitingGrowing togetherOur DEI commitment starts with our inclusive recruiting and continues with being part of an inclusive team and having cl
54、ear and compelling career growth opportunities across the company.One of the best ways to ensure career growth is to invest in the learning and development of our employees.This includes training that fosters a more inclusive environment,which leads to better ideas and greater innovationand ultimate
55、ly,helps us power the prosperity of our customers and communities.The following are a few of our inclusive programs that enhance the employee experience.DEI-based employee trainingLearning about equity at Intuit begins with“Stronger Together:Unconscious Bias”training.This voluntary training offers a
56、ll employees the opportunity to:create a more inclusive environment that will increase retention,especially among our URGs.Available to all employees,this voluntary training helps them:In addition,our“Stronger Together:Racial Equity”learning experience is designed to broaden our understanding of equ
57、ity in the workplace.We believe this program supports our efforts to In FY23,we also offered a four-part workshop to build community and enable deeper connection among our Black employees and beyond.The series,which was open to all,explored career development strategies.It offered tools to navigate
58、work environments that may lack diversity,and created a deeper connection among our Black employees and allies.The workshop,which received very positive feedback from our employees,earned a net promoter score of 92.Understand our inherent biases and recognize their impactUse curiosity and empathy to
59、 hear and value diverse perspectivesTake appropriate action to courageously address biases that limit our own and others contributionsGain a shared understanding of terms,frameworks,and knowledge about race and racial equityExplore how cultural socialization can manifest into beliefs,biases,and ineq
60、uitable systems based on raceUnderstand how to be stronger allies for racial equity91%99%OF PARTICIPANTSOF PARTICIPANTSUnconscious bias training is relevant to my roleRacial equity training is avaluable use of my timeEquity learningContents CEO letter Introduction Diversity,Equity,and Inclusion Recr
61、uiting Talent Practices Communities Corporate Responsibility IndicesEquity learningOur employee resource groupsWe currently have 14 employee-led ERGs across six countries,with 23%of our full-time employees belonging to at least one ERG.These groups,and their diverse members,add richness to our workp
62、lace culture.They offer community and the opportunity to learn from role models,experts,and peers.Our ERGs are open to all and they invite our employees to bring their whole selves to work.They also actively volunteer in their communities,which is an important part of their charters.Here are a few h
63、ighlights:DEI IN ACTION12|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report Intuit Abilities Network:For the second year in a row,Intuit earned a top score in the Disability Equality Index.The ERG continued their work to advance disability inclusion,with a focus on culture a
64、nd leadership,employment,community engagement,and supplier diversity.In FY23,they transformed their Intuit Accessibility Champion program to focus on education,leadership,customer success,and community contributions.They hosted weekly lunch-and-learns,along with Intuits accessibility team,on a varie
65、ty of disability-related topics.Intuit African Ancestry Network:In the fall,our ERG-sponsored Boss Women Medias Ambitious Girl HBCU Tour.This included a tour of four historically Black colleges and universities(HBCUs)in the US,where network members engaged with more than 1,000 Black women students.A
66、dditionally,Intuit hosted fjreside chats,where our ERG members and Intuit customers shared their personal stories and experiences to encourage students to expand their fjnancial literacy and prepare for their careers.Intuit Christian Network and Intuit Muslim Awareness Network:For the second year in
67、 a row,the Religious Freedom and Business Foundation ranked Intuit as the 11th most faith-friendly company among the Fortune 500.Together,our faith-based ERGs sponsored the Religious Freedom and Business Foundations Dare to Overcome Conference,where they shared a presentation about their community i
68、nitiatives.Our ERGs also worked together with our workplace team to create prayer/meditation spaces across our campuses.Plus,our Muslim Awareness ERG hosted fast-a-thons during Ramadan,while our Christian ERG hosted Easter celebrations and global days of prayer.Intuit Asia Pacifjc Network:To help lo
69、w-income children,our ERG members partnered with API Giving Project,an Asian and Pacifjc Islander-focused giving circle,to assemble back-to-school backpacks.To raise awareness about bias,they also donated to StopAAPIHate.Throughout the year,they hosted virtual small business pop-ups to showcase Asia
70、n small business QuickBooks customers.They also partnered with our Small Business Self-Employed Groups marketing team to showcase several Asian-owned businesses during Intuits Small Business Month in May 2023 to support and celebrate their continued prosperity.Intuit Indian Network:Connection and ce
71、lebration were at the forefront for our ERG members this year.From Holi to Indias Independence Day celebrations to continuing Chai Chats with leaders across Intuit,the group focused on sharing culture and traditions.They also partnered with Intuit Muslim Awareness Network for Eid and Intuit Womens N
72、etwork for Womens Day.Contents CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Talent Practices Communities Corporate Responsibility IndicesEquity learningDEI IN ACTION13|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report Intuit Indigenous Peoples Network:Em
73、bracing a global perspective,our ERG members held celebrations and educational awareness events in Canada,Australia,and the US to mark multiple days of remembrance,truth,and reconciliation in honor of Indigenous peoples.Some of those events included International Day of the Worlds Indigenous Peoples
74、,National Day for Truth and Reconciliation,Indigenous History Month in Canada,Native American Heritage Month in the US,and NAIDOC Week in Australia.Intuit Latinos Network:In FY23,our ERG members facilitated,participated in,or lent their voice to several organizations such as Latinas in Tech,Latina G
75、eeks,Project Management Institute,and Athena.Our network continued their Cafecito and Chisme series this year.One of their many discussions included“shades of brown”to build awareness about the similarities and differences among people who identify as Latino/Hispanic.Intuit Pride Network:This years
76、Pride month celebration rallied around the theme of Resiliently Proud.The events focused on LGBTQ+resilience and Intuits Stronger Together value.Throughout the celebration,which included remembrance and advocacy,the ERG highlighted fjnancial and personal resilience and effective allyship.The ERG als
77、o continued their long-standing partnership with Out&Equal by attending its annual workplace summit and participating in its leadership forum.In addition,members of the ERG and Out&Equal cocreated education sessions for Intuit employees on topics such as Intersectional Allyship.Intuit Military Netwo
78、rk:To provide a pathway from military service to civilian employment,our ERG members worked closely with the Department of Defense SkillBridge program to create a pilot.Three individuals completed the program,with two joining Intuit as employees.The ERG also hosted a series of events on how to move
79、into new roles or gain promotions,and nearly 100 veterans and military spouses at Intuit participated.Intuit Silver Network:Although the media often focuses on Millennials and Gen Z,the“forgotten generations”(X,Baby Boomer,and Traditionalist)arent forgotten at Intuit.Now in its second year,our ERG k
80、icked off FY23 with Silver Week.The event included presentations from experts and discussions on ageism,retirement,brain health,and more.Intuit Womens Network:In 2023,our ERG supported women-owned businesses by inviting them to local campuses and hosting virtual pop-up events,and purchasing nearly$5
81、0K worth of items from their businesses.They also raised$50K,which they donated to organizations around the world in support of preventing violence against women.Our ERG developed and launched the“Women and Our Bodies”series to redefjne how we think and talk about a womans body.They hosted monthly s
82、ummits on topics such as body neutrality,fertility/infertility,and access to healthcare.Theyre especially proud of their groundbreaking work on menopause,which was an internal and external campaign to help fjght bias and misconceptions around menopause,and included a new voluntary training module.Co
83、ntents CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Talent Practices Communities Corporate Responsibility IndicesEquity learningDEI IN ACTION14|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report Working across ERGs:Seven of our ERGs came together to kick
84、off the summer with their annual June Jam celebration.Members took turns deejaying online,while employees watched,listened,and danced along.Throughout the 12-hour event,our ERGs raised money for 16 causes.It was an incredible day of celebrating intersectionality and allyship.Were proud of our ERGs c
85、ommitment to providing supportive environments for their members and allies.They collectively help drive engagement and belonging at Intuit,illustrating how DEI is a team effort and foundational to how we work,live,and impact the lives of others.Kristin Korpos,Intuit employee.Alex Powell,Intuit empl
86、oyee.Intuit employees coming together during the 2023 June Jam virtual celebration.Katherine Posso,Intuit employee DJ and Andrew Posso(her husband).Contents CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Talent Practices Communities Corporate Responsibility IndicesEquity learningT
87、rudy-Kay Ganpatt,Intuit employee.15|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report Empowering prosperityDuring Hispanic Heritage Month in 2022,we wanted to make a meaningful difference and expand our actions beyond celebrations of the Latino and Hispanic communities.Our f
88、jrst step was to commission a survey of Latino and Hispanic small business owners,employees,and self-employed people to understand how we could better serve this community.We found that while tightly connected to their communities,those surveyed were struggling to meet their fjnancial goals.Employee
89、s united to celebrate Hispanic Heritage Month under the theme“Unidos We Grow.”We provided integrated resources,content,and events focused on educating and inspiring Latino and Hispanic small business owners,employees,and consumers.Throughout the month we:Intuit employees came on the journey too,spot
90、lighting Latino/Hispanic businesses they do business with and celebrating the rich culture of their Latino/Hispanic colleagues.It was an incredible month of learning,driving home the fact that culture makes a difference everywhereat work,at home,and in the community.UNIDOS WE GROWHosted a free round
91、table conversation with leading business and industry luminaries and other prominent Latino/Hispanic fjgures to help inspire and support small business ownersSpotlighted small business owners in online stories to help raise their visibility and drive new customers to their businessChallenged QuickBo
92、oks ambassadors and accountant infmuencers to mentor new small business ownersPublished an illustrated neighborhood guide to three historic Latino/Hispanic communities across the US to encourage people to support and buy from small businesses there,featuring?Pilsen in Chicag?Calle Ocho in Miam?Barri
93、o Logan in San DiegoIllustration by Victor Melndez98%UP TORely on word-of-mouth referrals to fjnd customers and employees75%62%Credit their communities for contributing to their fjnancial successStruggle to meet their fjnancial goalsContents CEO letter Introduction Diversity,Equity,and Inclusion Rec
94、ruiting Talent Practices Communities Corporate Responsibility IndicesEquity learningWere committed to supporting equitable talent practices,including offering career growth opportunities through mentoring and sponsorship.Were also committed to knowing how our employees want to be identifjed in the w
95、orkplace and ensuring their voices are heard.We offer equitable pay and implement best practices to help ensure our employment decisions and overall employee experience are equitable.Career growth,personalized experiences,pay equity and performanceTalent practicesMentoring and learning to support ca
96、reer growthFollowing a three-month pilot in 2022,we launched Intuits ERG-sponsored mentorship program,open to all ERG members.It supports career growth,builds inclusive communities,and provides meaningful connections.Mentees and mentors are matched based on what theyd like to learn and what they hav
97、e to offer.They meet,virtually or in person,at regular intervals for six months.Our fjrst cohort connected more than 250 mentors and mentees.“I was initially skeptical because my mentor is in a very different job function than I am,but it turns out domain-specifjc knowledge isnt necessary.What is ne
98、cessary is knowing how to communicate,how to identify career growth levers,and how to have a productive relationship with managers,colleagues,and cross-functional partners.”SURVEY RESPONDANTSponsoring to increase leadership representationNow in its second year,our Career Sponsorship program is openi
99、ng new doors for our top talent.The goal is to help maximize their career growth with a focus on increasing diverse representation at our leadership levels.Our sponsors include senior executives and in FY23,we once again provided sponsorship for a cohort of 20 high-performing employees.“My sponsors
100、advocacy has left an indelible mark on me.From our fjrst interaction,he showed a genuine interest in my career and professional journey,providing me with meaningful support and guidance.His leadership is truly inspiring.”SPONSEEContents CEO letter Introduction Diversity,Equity,and Inclusion Recruiti
101、ng Equity learning Communities Corporate Responsibility IndicesTalent PracticesIntuit employees attending State of the Company event.17|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report Employee self-identifjcationBeing our authentic selves is part of Intuit culture.To encou
102、rage employees to bring their whole selves to work,we want to give them an opportunity to share more information about who they are and how they want to be seen.Thats why weve been on a journey to expand self-identifjcation capabilities in our HR systems.Depending on the country,our expanded self-id
103、entifjcation includes fjelds such as:Pay equityAs part of our commitment to DEI,we believe in transparency,accountability,and continuous improvement.And that includes pay equity.We strive to compensate employees who have similar job functions and performance with comparable pay,regardless of their g
104、ender,race,ethnicity,or other status.FY23 marked our seventh year of working with an outside company to look for and address statistically signifjcant differences in employee pay globally.We share these adjustments and results externally through third-party reporting initiatives and with our employe
105、es at the end of each fjscal year.As of August 1,2023,none of our identifjed roles had statistically signifjcant differences in pay between employees of different gender or between race/ethnicity in the US.When we know more about our employees,we make their work experience more personalized and incl
106、usive.This information also allows us to offer programs,benefjts,and services that are important to them.Disability detailsGender identity optionsMilitary detailsPrimary and secondary race and ethnicity valuesPronounsSexual orientationReimagined intranet empowers employees with accessibilityWith mor
107、e than 14,000 unique visitors each day,Intuits intranet connects employees to the information they need and to each other.In FY23,we reimagined our intranet,following accessibility guidelines,to make it easier for all Intuit employees to prosper and do the best work of their lives.Our modern intrane
108、t connects employees to important news,information,colleagues,and resources.It also includes a new employee experience that delivers personalized reminders and trusted self-help resources so employees feel supported in both their work and personal lives.And in our new digital company directory,emplo
109、yees can state their personal pronouns.Contents CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Equity learning Communities Corporate Responsibility IndicesTalent Practices18|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report DEI strong:Employee feedback hel
110、ps guide our progressOne of Intuits True North Goals is our employee engagement score.Twice a year,we measure engagement through our employee survey so we can create a high-performance culture to power prosperity for our customers.Our overall Intuit-wide engagement score remains high at 83(fmat from
111、 a year ago).Our primary benchmark item,“Recommend Intuit as a great place to work,”remains in the top 10%of our industry.Our survey also includes fjve items that are related to diversity,equity,and inclusion.These survey insights help us discover what matters most to employees and then prioritize a
112、reas of opportunity.10%OF OUR INDUSTRYIntuit ranked in TOPWhen employees asked if they would recommend Intuit as a great place to workSetting goals and career progressionTo help employees succeed and grow their careers,we believe ongoing constructive performance feedback and clear development goals
113、play an important role.We continuously evaluate our practices for areas of improvement.Here are some recent updates:Incorporated performance bias awareness training for managers as part of our year-end talent and pay processDesigned best practices to ensure leaders assign high-impact projects equita
114、bly across their teamsAnalyzed data,process design,and talent visibility to ensure equal opportunity for all high-performing employees to be promoted5 Engagement score indicates the average of overall satisfaction and recommend Intuit as a great place to work83Intuits employee engagement score5Conte
115、nts CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Equity learning Communities Corporate Responsibility IndicesTalent PracticesIntuit employees,Noelani and Helen,attending an on campus event.Trans+Summit 202319|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Re
116、port LGBTQ+commitment runs deepIntuits fourth annual Trans+Summit 2023 elevated,amplifjed,and celebrated transgender and nonbinary voices.More than 750 attendees from both inside and outside Intuit attended this daylong event.The summits goal was to help leaders and employees from Intuit and beyond
117、grow stronger together.The event built a coalition of intersectional allyship among our Pride,Abilities,African Ancestry,Asia Pacifjc,Indigenous Peoples,Latino,and Military Networks.Together,they shared stories and tackled the challenges of marginalized communities,with topics such as:The event feat
118、ured a range of internal and external speakers and panelists,including our CEO,Sasan Goodarzi,who kicked off a fjreside chat with his daughter Aryana Goodarzi,who uses they/she pronouns.The two of them shared the journey of Aryana coming out as queer to their parents.Sasan also shared his learnings
119、as both a father and a leader.Living with and fjnding family within the Latino or Asian American Pacifjc Islander cultureMyths,facts,and the rest of the story:a candid talk about health at the intersection of Black women and trans+identitiesA salute to authenticity:living authentically as a trans+se
120、rvice member and veteranThrough the lens of fjrst peoples:two-spirit and Indigenous identity“Its important to me that Im not just supporting Aryana and the community behind the scenes,but that Im leading from the front,sharing my learnings as I strive to be an advocate for them.We all have a role to
121、 play and we all can make a difference.But we must be willing to stand behind our words with actions both big and small.”CEOSasan GoodarziArtwork created by non-binary artist Mars Lauderbaugh for the Intuit Trans+SummitContents CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Equity
122、 learning Communities Corporate Responsibility IndicesTalent PracticesCommunitiesFar too often,and for far too long,communities of URGs have been left out of the conversation about fjnancial empowerment.At Intuit,our commitment to our customers is rooted in engaging them where they are and ensuring
123、they have the resources they need to prosper.Thats why we work with and sponsor organizations that are making a difference in their communitiesand the world.From the NAACP and the Los Angeles Urban League to the National Association of Hispanic Journalists,Intuit is focused on building partnerships
124、at the local and national level with leaders and organizations.We have a dedicated team thats proud to work with and support organizations that share our commitment to empowering multicultural communities.We know that to power prosperity around the world,we must work together to create equitable opp
125、ortunities for our customers and the communities where they live.The IDEAS program supports up to 30 Black and Latino/Hispanic-owned small businesses representing a geographically diverse cross-section of Los Angeles.In addition to providing our suite of products,weve connected these entrepreneurs w
126、ith Intuit experts to support business compliance,back-offjce bookkeeping,tax prep,and email marketing.The yearlong program aims to improve effjciency,earnings,and capital readiness for participating businesses.Intuit IDEASThis year,we developed a new initiative called Intuit IDEAS(Invest,Develop,Em
127、power,Accelerate,and Scale),which provides a group of diverse small business owners in Los Angeles access to Intuit products,executive business coaching,and personalized business consulting for one year.As part of this innovative pilot program,which complements the extensive support we provide to a
128、wide range of small businesses,were partnering with the Los Angeles Urban League.Our shared goal is to help Los Angeles-area Black and Latino/Hispanic small business owners grow,scale,and accelerate their businesses.Engaging where we work and live“Small businesses are critical to building healthy,lo
129、cal communities.Thats why it is so important to ensure they have the tools and expertise to grow and hire.At Intuit,we believe that our fjnancial technology platform combined with our human expert network will make a signifjcant impact on program participants,the community,and beyond.We are honored
130、to be a part of this journey,understanding that Intuits tools will continue powering prosperity for local entrepreneurs,and look forward to providing expertise that will set participating businesses on a path to success.”Vice President of the Intuit Expert NetworkDAVID GRAHAMContents CEO letter Intr
131、oduction Diversity,Equity,and Inclusion Recruiting Equity learning Communities Corporate Responsibility IndicesTalent PracticesBLACK HISTORY MONTH21|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report Acts of courageIn support of Black History Month,QuickBooks commissioned a s
132、urvey of Black business owners to identify and amplify their struggles and successes.Based on the surveys fjndings,we designed an integrated plan in support of our employees,customers,and communities.We built a monthlong theme around acts of courage,delivering bold customer stories packed with pract
133、ical tips and inspiration to help small businesses succeed,and focusing on the challenges Black-owned businesses face.We published the survey results internally and externally,helping to raise awareness.Our employees and customers shared their advice and moments of courage.We also offered resources
134、to help these businesses succeed.One of those resources was a QuickBooks-sponsored Black-Owned Business Hub.The hub featured how-to guides to directly address customer problems identifjed from the study,as well as practical solutions to help business owners secure capital,start a business,and access
135、 business tools.Intuit also hosted a fjreside chat on entrepreneurship and courage,shared customer stories on how to break money taboos,and provided tips on increasing fjnancial literacy.75%Agreed that successful Black businesses are critical for a thriving Black community57%Denied a bank loan when
136、starting their small business55%Agreed that more mentorship from other Black businesses and easier access to fjnancing are needed mostInsights from Black History Month survey drives programmingContents CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Equity learning Talent Practices
137、 Corporate Responsibility IndicesCommunitiesTerran,QuickBooks user and owner of Herb N Eden,Atlanta,Georgia.Supplier diversity22|Diversity,Equity,and Inclusion Intuit 2023 Corporate Responsibility Report Powering prosperity for diverse and small businesses through supplier diversityAs part of our co
138、mmitment to help power the prosperity of diverse and small businesses,we introduced our Supplier DEI and Social Impact program in FY22 to increase our investment in diverse and small business suppliers through our operations.We furthered our commitment in FY23 by signing the US Chamber of Commerces
139、Prompt Pay Pledge to pay our small business suppliers faster.While Intuits commitment was to pay diverse and small business suppliers within 10 days or less,our average payment time was less than 5 days.“I run a small boutique fjrm,and in lean times these expedited payment terms make a huge differen
140、ce in the success of my business.In past years,Ive had some clients go from net 30 to net 45,which can be particularly painful when the upfront costs are large.”Owner,munson.designTyler MunsonExpanding opportunities to source products and services from diverse and small businesses to transform Intui
141、ts supply chainBringing our customers and our supply chain closer together to create new business opportunities for ourcustomersPartnering with our top-spend suppliers to infmuence buying decisions within their own supply chain operations to benefjt diverse and small businessesExpanding our Supplier
142、 DEI strategy globally,including data tracking methodologies and supplier outreachIn FY23,we focused our diverse and small business supplier efforts on:To support diverse and small businesses,we offer our employees who purchase equipment to do their jobs an enhanced Amazon Business Guided Buying Sol
143、ution to increase the visibility of diverse and small businesses that are also Intuit-preferred sellers.As a result,Intuit employees spent$1.1M on diverse and small businesses.Over the past year,weve invested$393M in diverse and small businesses through direct and indirect spend,an increase of 3%fro
144、m FY22.25%of our US suppliers are also our valued customers,refmecting the diverse landscape of our customer base.$1=$1.96ECONOMIC IMPACTFast access to cashIn FY23 Intuit generated$634M in economic impact through our partnerships with diverse and small business suppliers.We pay our diverse and small
145、 business suppliers within 5 days.Contents CEO letter Introduction Diversity,Equity,and Inclusion Recruiting Equity learning Talent Practices Corporate Responsibility IndicesCommunitiesEmployee roasting coffee beans at Old World Coffee Labs,Reno,Nevada.Corporate ResponsibilityContents CEO letter Int
146、roduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Sustainability Responsible business practices IndicesIntuit employees,in partnership with the LA Clippers,planting trees near the new Intuit Dome site in Inglewood,California.Intuits mi
147、ssion is to power prosperity around the world,and part of that is supporting underserved communities.Our work goes beyond our products,as we see our global customers facing a myriad of challenges.Making ends meet is becoming increasingly harder.Economic opportunity is still not equally distributed.A
148、nd underserved communities are most impacted by the negative effects of climate change,one of the most immediate challenges of our time.Intuit is committed to using our products,unique expertise,and scale to have a positive impact on communities around the world.Corporate Responsibility24|Corporate
149、ResponsibilityIntuit 2023 Corporate Responsibility Report Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Sustainability Responsible business practices IndicesStudents attending Intuits Financial Literacy Forum
150、 in partnership with the LA Clippers.Job readiness and creationIn FY23,we marked our 40th anniversary with a variety of innovative new fjnancial education programs that positively impacted 2.5M students,maintained over 18K jobs in underserved communities,and generated over$195M in economic impact.To
151、 truly power prosperity,its not enough to just create jobswe must also prepare people to succeed in the job market of tomorrow.As weve built Intuits global fjnancial technology platform over the last four decades,weve remained committed to using our resources and scale to provide jobs for people who
152、 need them today,as well as help prepare the next generation by giving them the durable skills they need for future fjnancial success.The focal point of our job creation work is our Prosperity Hub program,which sparks economic activity for communities in need.Intuit partners with each Prosperity Hub
153、 community to create jobs through virtual and physical call centers,offer programs through local school districts,and provide funding to support local small business support centers.Our goal continues to be to create fjnancial opportunities that fuel the success of the people and communities we serv
154、e.To increase the scale and impact of our Prosperity Hub job creation strategy,weve expanded the program to include roles in virtual job centers in underserved ZIP codes.Working with key customer success partners,we hire,train,and retain talent to provide domain and product expertise supporting Quic
155、kBooks and TurboTax.As Intuit continues to grow,well continue to increase hiring for these virtual jobs supporting our Customer Success team in underserved communities across the globe.Were also committed to providing the education and training that prepares students for a prosperous tomorrow.Develo
156、ping personal fjnance,entrepreneurial fjnance,and durable skills is crucial for a successful future and will help students be prepared to address lifes challenges.We also have specifjc training programs to support educators in their ongoing efforts to teach these critical topics in their curriculum
157、and beyond.Powering economic prosperity for today and tomorrow2.2M individuals better prepared for jobs by FY232.5M individuals better prepared for jobs by FY23,exceeding our goalprogress against our true north goals2.5MTRUE NORTH GOALPROGRESS2.2MContents CEO letter Introduction Diversity,Equity,and
158、 Inclusion Corporate Responsibility We care and give back Sustainability Responsible business practices IndicesJob readiness and creation18K$195M$646M26|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Prosperity Hub School DistrictsIntuit believes that every student should have t
159、he opportunity to prosper,regardless of the ZIP code they live in.Young people in disadvantaged communities dont have equal opportunities to develop the skills and access the tools theyll need to succeed in the job market of tomorrow.Through our Prosperity Hub School District(PHSD)program,our goal i
160、s to help address educational equity issues by providing free programs and teacher professional development to underserved school districts and help students develop and certify the durable skills that employers seek.The program offers Intuits entrepreneurial and educational content,teacher professi
161、onal development,and programs from our strategic partners free of chargeto school districts that are in need.Since FY21,weve partnered with 21 school districts across eight countries,better preparing over 2.5M students for jobs.Some of the programs we launched in FY23 to support these students and t
162、eachers include:Summer Career Exploration Program:Intuit partnered with San Diego Unifjed School District(SDUSD)to provide a 5-week,for-credit program for high school students from underrepresented groups.During their two weeks at Intuits campus,the students experienced what its like to be an Intuit
163、 employee,explored career options in technology,and applied Design for Delight,Intuits design thinking methodology.The program included a campus tour,free meals,education on corporate responsibility and its importance at Intuit,and a We Care and Give Back philanthropic activity.The career exploratio
164、n component included an overview of careers in technology,featuring product management,design,and product development;a full-day workshop in each of those roles;and a session with our Talent Acquisition team to build and improve their resumes and LinkedIn profjles.The program also included a four-da
165、y Design for Delight workshop conducted by Intuit employees,who mentored the students as they worked to solve the following challenge:How might we help high school students make smarter fjnancial decisions?The students also developed public speaking skills as they presented their innovative solution
166、s to a panel of Intuit employees for feedback as well as completing a design thinking certifjcation exam.TurboTax scholarships:In FY23,Intuit awarded$200,000 to 80 students($2,500 each).Half of these scholarships were awarded through PHSDs in the US to help students either pay for college tuition or
167、 pay off existing student loan debt.The other half was a second Intuit-led program,Leading Con Educacin,that enabled Latino high school and post-secondary education students to also pay for college tuition or pay off existing student loan debt.Intuit Student Enterprises-Food Truck Program:As part of
168、 Intuit Student Enterprises,Intuit launched a program to build and deliver fully functioning food trucks with a commercial-grade kitchen to to select PHSDs.When the food trucks hit the road in FY24,theyll operate like simulated businesses on wheels,enabling high schoolers to gain real-world experien
169、ce by learning and applying the fjnance and entrepreneurial skills needed to run a business.“My dream for the future is to become a high school math teacher so I can help inspire students the way my teachers have inspired me.Im very thankful for the scholarship because it means Ill be able to pursue
170、 my dreams.Thank you,Intuit!“TurboTax Scholarship winnerBREANNAJobs maintained in underserved communities.Economic impact generated in FY23.Economic impact created by the program since it began in FY17.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility We care a
171、nd give back Sustainability Responsible business practices IndicesJob readiness and creation27|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Financial literacyDurable fjnancial skills are the foundation for future success.A recent survey reported that 75%of students in the US d
172、ont feel fully prepared for the job market after high school when it comes to their college or career paths.6 One way were working to address this issue is through our fjnancial literacy workshops,which introduce students to the basic concepts of fjnance through Intuits Financial Literacy Foundation
173、s coursework.Then,using real-world toolsincluding TurboTax,Mint,and QuickBookscombined with Intuits expertise,we help students apply the concepts they learned and build behaviors and confjdence to increase fjnancial acumen.This year,we worked with partners to fjnd new and innovative ways to bring th
174、ese workshops to schools where they could have the greatest impact.Some of the highlights include:LA Clippers:Intuit has a long-term partnership with the LA Clippers,who will occupy the Intuit Dome basketball arena when it opens for the 2024 NBA season.On April 4,2023,the LA Clippers and Intuit host
175、ed a Financial Literacy Forum at the Miracle Theater in Inglewood,the location of Intuit Dome.More than 470 middle and high school students learned how making smart fjnancial decisions at an early age leads to long-term fjnancial success.The event included appearances by Clippers alumnus Craig Smith
176、,Clippers emcee DJ Dense,the Clippers Spirit dancers,and Clippers mascot Chuck the Condor.Intuit product simulations:We teach students about taxes,budgeting,and other personal fjnance skills through classroom simulations that use our TurboTax,Mint,and QuickBooks products.For example,the TurboTax sim
177、ulation prepares students with the skills and confjdence to fjle their taxes for themselves and their families in the future.Intuit simulations have now been used by over 2.5M students.Congressional Award Foundation:We continue to be a corporate partner of the Congressional Award Foundations Diversi
178、ty and Inclusion Initiative,resulting in an online fjnancial education program to support promoting fjnancial health for students of diverse economic and social backgrounds.In FY23,over 10,000 young people,parents,and educators accessed the Personal Finance Program to take greater ownership of their
179、 fjnancial futures,with learning modules focused on checking accounts,credit cards,healthy fjnancial habits,and mobile/online banking.Suh Family Foundation:In partnership with the Suh Family Foundation,co-founded by NFL pro football player Ndamukong Suh and his wife Katya Suh,Intuit provided worksho
180、ps designed to empower and prepare students for their fjnancial future as they build smarter money habits around budgeting,taxes,building credit,and understanding debt.This partnership offered fjnancial literacy education and scholarships to high school students in some of the nations largest school
181、 districts.Overall,1,180 students participated in the fjve workshops across school districts in the Los Angeles,San Diego,San Francisco,and Dallas metro areas.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility We care and give back Sustainability Responsible bus
182、iness practices IndicesJob readiness and creation6 YouScience post-graduation readiness report,November 28th,2022Intuit hosted the Financial Literacy Forum in partnership with the LA Clippers at the Miracle Theater in Inglewood,California.28|Corporate ResponsibilityIntuit 2023 Corporate Responsibili
183、ty Report Career preparation and explorationPreparing students for the job market also includes teaching them skills that go beyond fjnancial literacy.Helping them develop other durable skills creates a strong foundation for future success.Thats why Intuit supports student development of skills such
184、 as critical thinking and collaboration through unique design thinking courses,resources,challenges,and certifjcation.National Association of Black Accountants:The National Association of Black Accountants(NABA)partnered with Intuit and our Intuit African Ancestry Network(IAAN)for a yearlong collabo
185、ration that included various activities focused on career exploration.We hosted 60 students from NABAs Accounting Career Awareness Program in our Plano,Texas offjce.During their visit,our IAAN volunteers provided valuable insights on different career paths that students can pursue.Students walked aw
186、ay with increased confjdence that they can become tax professionals,accountants,and fjnance professionals regardless of the challenges they may face.Mentorships:Its important for students to hear from others about the challenges and opportunities awaiting them in the professional world.To help them
187、better understand the path ahead,Intuit organized mentorship opportunities for students with our IAAN and Intuit Latinos Network employee resource groups.Students asked the mentors questions about the paths to their current careers.This effort included Mentorship Assist Zone,a Los Angeles Unifjed Sc
188、hool District mentoring program created in conjunction with IAAN and the LA Clippers.Certifjcations:Intuit offers free online certifjcation for students in QuickBooks,bookkeeping,and design thinking.These certifjcations help set up students for success by allowing them to verify that they possess th
189、e skills they need when applying for future jobs.In FY23,more than 25K students received certifjcations through this offering.America Succeeds:In an era when companies are facing persistent global talent shortages and a growing skills gap,programs that prepare students with the durable skills they n
190、eed to be job-ready are more crucial than ever.In FY23,Intuit partnered with America Succeeds on a case study to evaluate the effectiveness of Intuits Design for Delight summer camp in cultivating these vital durable skills.America Succeeds determined that Intuits four-day camp unlocked a key compon
191、ent of effective durable skills learning,preparing participants with the skills they need to be successful in their future careersat Intuit or elsewhereand empowering them to articulate and demonstrate those skills to potential employers.Social Innovation Challenge:Intuits Social Innovation Challeng
192、e engages students from school districts and educational organizations across North America to apply Design for Delight as they develop innovative solutions to solve a real-world problem.Students compete in teams to win prizes,from swag to scholarships.The program is designed to teach students durab
193、le skills while making a positive impact in their communities.This years spring challenge was How can you make your school more sustainable?Teams competed against other high school students across North America.Participants also earned design thinking certifjcation that they can include in college a
194、pplications and job search platforms.Intuit hosted two separate challenges this past year,with 3,544 students signing up and 328 projects submitted.First place fjnalists were rewarded$5,000 educational scholarships per student.Intuit issued a total of$212,000 in scholarships and prizes for this year
195、s challenges.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility We care and give back Sustainability Responsible business practices IndicesJob readiness and creationStudents from the National Association of Black Accountants visiting Intuits Plano,Texas campus t
196、o explore various potential career paths.INTUIT FOR EDUCATIONA vision for the futureWhile the number of states with a mandate for students to take a personal fjnance course has been increasing,the fact is the majority of students today will graduate without knowing how to save,budget,or manage credi
197、t,just as they are about to start making serious fjnancial decisions that will impact their future.For 40 years,Intuit has been focused on helping our customers achieve fjnancial confjdence.Were now leveraging that experience,and our technology,to create a comprehensive program to help students beco
198、me the fjrst fjnancially literate generation.Intuit for Education will launch in the fall of 2023 and will include courses in both personal and entrepreneurial fjnance that leverage all of Intuits products,as well as multiple programs to support teacher confjdence and implementation.With a bold goal
199、 to have over 50 million students engage with Intuit for Education resources by 2030,were on a mission to help the next generation prosper.29|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility W
200、e care and give back Sustainability Responsible business practices IndicesJob readiness and creationSupriya Golas,Intuit employee,working with high school students in Summer Career Exploration program.We Care and Give BackAt Intuit,one of our core values is We Care and Give Back.Our success as a com
201、pany over the years has created a sense of responsibility for caring for and giving back to the communities in which we operate and beyond.It enables us to be a steward of the future.And we strive to give everyone the opportunity to prosper as we strengthen the communities around us.We do this throu
202、gh both strategic corporate responsibility programs and our employee-led activities that give back to the community and better support our customers.Were always looking to channel this shared passion of our employees by providing them with active ways to give to their communities.From giving employe
203、es paid time to volunteer for causes they believe in,to showcasing small businesses as part of company events,to developing innovative new programs that connect small businesses with local nonprofjts,weve incorporated supporting our customers and the communities we serve into the operating mechanism
204、s of the company.This year,we set a new bar for giving back with programs such as Intuit Small Business Big Impact Day and Give Where You Live.Powering prosperity for those in needTo mark our 40th anniversary,we launched our“40 in 40”We Care and Give Back challenge,where we encouraged every employee
205、 to commit 40 hours to volunteer opportunities.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation Sustainability Responsible business practices IndicesWe care and give backIntuit employees in Toronto,Canada come together to support the
206、ir local community.Small Business Big Impact DayThe best way to celebrate turning 40 is by doing what we love with our work family.For a company that works every day to power prosperity for all,that means using our resources to create a meaningful impact in underserved communities around the world.I
207、n this spirit,we launched a new and innovative program this year that supports both small businesses and local nonprofjts.Our fjrst-ever Intuit Small Business Big Impact Day,held in February 2023,was dedicated to uniting employees to strengthen and give back to local communities.We purchased$1M-wort
208、h of items directly from local small businesses,and the items were then donated to local nonprofjts.Thousands of employees gathered at 17 Intuit offjces around the world to sort,package,assemble,add personal touches,and deliver these products to communities in need.Intuit employees who work remotely
209、 also had the opportunity to participate in the event through a virtual experience.Because of the overwhelmingly positive feedback from employees,we plan to expand the event next year and ask other companies to join the effort.“It was a pure joy and honor to be a part of Small Business Big Impact&We
210、 Care Give Back Day today.It was by far the best,most impactful corporate engagement event that I have been a part of since the pandemic rocked our community and every aspect of our lives.You all made me feel so welcome and I loved every minute of seeing your employees work together to assemble the
211、coping and hygiene kits.These kits will go so far in helping our Center and our Family Advocacy team continue the mission of providing safety,healing,and justice for families that need our services.You set the bar even higher for these hands-on projects for the future,especially in sourcing all supp
212、lies from small businesses.”The Childrens Advocacy Center,Plano,TexasKARA SHRUM31|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report$1MIn items purchased from small businesses,given to local nonprofjts around the worldContents CEO letter Introduction Diversity,Equity,and Inclusion C
213、orporate Responsibility Job readiness and creation Sustainability Responsible business practices IndicesWe care and give backIntuit employees in Plano,Texas.Intuit employees in Edmonton,Canada.Give Where You LiveSmall,local nonprofjts understand the challenges of their communities best.Many of these
214、 nonprofjts rely on donations to help strengthen their organizations.Yet many people arent aware of these vital nonprofjts when they look to make donations.Give Where You Live is a program to encourage people to donate to these nonprofjts.Its designed to shine a light on the unsung heroes that are s
215、erving diverse populations and are already active within their local communities.This year,Give Where You Live drew attention to nonprofjts in six major US markets that met select criteria,including diversity of geography and population,and where active local nonprofjts have taken a hit from the pan
216、demic or other crises.We published a local“best kept secrets”guide on the Mailchimp website to help donors learn more about and give directly to vetted local nonprofjts in their area.Empowering all Intuit employees to give where they live helps local nonprofjts carry out their important work year-ro
217、und.To help generate excitement and awareness for the campaign,Intuit matched employee donations to featured nonprofjts 2:1.Additionally,Intuit gave all employees around the globe$10 to donate to the campaign or nonprofjts in their own neighborhoods.57local nonprofjt organizations participated$280Kg
218、enerated in support of local causes32|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation Sustainability Responsible business practices IndicesWe care and give backIntu
219、it Mailchimp employees giving back in Atlanta,Georgia.33|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report A passion for supporting small businessesAt Intuit,we constantly look for opportunities to incorporate the incredible work of small businesses into the operations of the compa
220、ny and the activities we do.This is a way to both support small businesses and further educate Intuit employees about our customers so we can better serve them.Some of the ways we integrate small businesses into the everyday fabric of Intuit include:Small Business Success Month:In May 2023,as part o
221、f QuickBooks and Mailchimp Small Business Hero Day,Intuit awarded three small businesses with$20,000 each.Each small business hero was nominated for their incredible commitment to serving their local communities in Louisiana,Georgia,and Michigan.The annual program is a way for Intuit to spotlight in
222、spirational small business owners and the passion,commitment,and perseverance theyve shown as they help strengthen the communities they serve.Intuit expanded the program beyond our initial three grants this year by partnering with infmuencers who support small businesses to generate funding for more
223、 grants.Intuit also offered a variety of resources and events for the small business community throughout the month,including a Small Business Success Content Hub with up-to-date content and resources to support small businesses;dynamic conversations with small businesses in partnership with iHeartM
224、edia;and a small business advocacy in Washington,DC,where the Intuit Small Business Council met with policymakers to help inform policy decisions that will foster small business success around the US.Empowering employees to give back to their communities:Our We Care and Give Back program helps emplo
225、yees make a difference in their community through paid time off to volunteer(up to one week per year),donation matching(up to$5,000 or local currency equivalent per year),and support for employee-led activities.We encourage our employees to take on leadership roles by offering grants for serving on
226、the board of a vetted nonprofjt or NGO.Employees turn passion into impact by giving back in ways that are personally meaningful to them.In FY23,Intuit employees supported 4,466 nonprofjts and NGOs by volunteering more than 42,000 hours and donating$6.8M,including Intuits match.Intuit Prosperity Mark
227、etplace:This internal online microsite allows employees to easily shop at a marketplace of our small business customers.There are now more than 2,700 QuickBooks customers on the site,and employees can fjlter their search to support causes and underrepresented groups.Employees can use the marketplace
228、 to purchase goods for team and company events as well as for personal purchases.Small businesses on Intuits campus:We use our campuses as a place for small businesses to sell their goods and gain visibility,creating opportunities for our employees to interact with our customers.We host monthly smal
229、l business pop-ups on campus,where local small businesses set up shop for a day.Also,at each of our quarterly employee town halls,we invite a small business owner to join us to showcase their business.Intuit purchases approximately$5,000 of goods from the small business and then asks the owner to do
230、nate our purchases to local charities in their communities.Libby,QuickBooks user,owner of Victorian Plant Shop,Atlanta,Georgia.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation Sustainability Responsible business practices IndicesWe c
231、are and give backSustainabilityIntuit has long been focused on making a positive impact on climate,a signifjcant issue that directly affects prosperity.Climate change touches all communities,ecosystems,and businesses,and we continue to feel those effects around the world.Action is needed to reduce e
232、missions,build resilience,and ensure that all communities can prosper in a changing climate.Intuit has been committed to taking meaningful climate action for the past decade.We take a holistic approach to climate and sustainability,driving initiatives both internally within our operational footprint
233、 and supply chain,as well as externally in the communities we serve.This year,we took a bold step forward in our climate journey by committing to reach net-zero greenhouse gas(GHG)emissions across our operations and supply chain by FY40.This target has been validated by the Science Based Targets ini
234、tiative(SBTi),a global body that enables businesses to set ambitious emissions reduction targets in line with the latest climate science.Our commitment is also aligned with the Paris Climate Accords,an international treaty on climate change that calls for net-zero global emissions by 2050.With our l
235、ong-term net-zero target,our aim is to decarbonize our business operations footprint 10 years ahead of when climate scientists predict we must reach planet-wide net-zero emissions.SBTis validation of our net-zero targets is a critical milestone in our commitment to sustainability.Powering prosperity
236、 for the planetContents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Responsible business practices IndicesSustainabilityIntuits fjrst LEED Platinum certifjed building completed in 2016,Mountain View,California.Intui
237、ts climate journeyIn addition to this net-zero commitment,weve built our Climate Positive program,designed to benefjt the communities where we live and work.For four years,weve been expanding the program to drive innovative and impactful carbon reduction projects that also provide socioeconomic bene
238、fjts in underserved communities.As part of our Climate Positive program,we set a goal to drive an additional 2M metric tons(MT)reduction of carbon dioxide equivalent(CO2e)emissions by 2030 by catalyzing climate action in partnership with our employees and the communities we serve.Note:We previously
239、referred to this as our 50 x by 30 program,which references our goal to make an impact 50 times the amount of our 2018 operational footprint by 2030,or 2M MT.The metric and our goal have not changed.Over the past four years,weve worked with community partners to provide innovative carbon reduction s
240、olutions,including rooftop solar systems that bring clean and affordable energy to schools;urban reforestation initiatives that have planted hundreds of trees in areas such as Inglewood,California;and food waste reduction efforts by rerouting high-quality unsold food from farmers to organizations fe
241、eding the food insecure.As of the end of FY23,weve reduced almost 500,000 total MT of CO2e emissionswell on our way to hitting our Climate Positive goal.Intuits carbon emissions are reported in detail,including Scope 1,2,and 3,in the indices referencing the Global Reporting Initiative(GRI)and Sustai
242、nability Accounting Standards Board(SASB)found on page 46 of this report.This year denotes the inclusion of Intuits fjrst Taskforce on Climate-Related Financial Disclosures(TCFD)referenced index,which can be found on page 68 of this report.This is in addition to the annual public Carbon Disclosure(C
243、DP)report we submit each year.INTERNALEXTERNAL2015-2022 Intuit achieved carbon neutrality through ongoing decarbonization efforts and the procurement of carbon offsets.Pre-2015Intuit engages in ongoing efforts to measure and reduce its carbon footprint across global operations.2019 Goal set to reduc
244、e 2MT MT CO2e beyond Intuits value chain by 2030.This goal was originally named the“50 x by 30”goal,as it utilized the 2018 company footprint multiplied by 50 as a guide.2023“Climate Positive program”replaces“50 x by 30”as name of program.Metrics and goal remain unchanged.2023 Net-Zero goals validat
245、ed by SBTi.2020Goal to procure renewable energy for 100%of facilities achieved(10 years earlier than planned),carbon footprint of facilities reduced by 80%and total operational footprint reduced by 50%from a 2013 baseline(5 years earlier than planned).2027 80%of Intuit suppliers,measured by emission
246、s covering purchased goods and services,will have science-based targets by FY2027.2030 GOAL Reduce 2M MT of CO2e while delivering meaningful socioeconomic benefjts to underserved communities.2030 Intuit commits to reduce absolute Scopes 1&2 GHG emissions by 42%from a FY2022 base year.2040 Intuit com
247、mits to reduce absolute Scopes 1&2 GHG emissions 90%from FY2022 base year&Intuit commits to reduce Scope 3 GHG emissions 97%per$1M of gross profjt from a FY2022 base year.Intuits Operational FootprintBeyond Intuits Value ChainLong-term Net-Zero targetNear-term Net-Zero targetNear-term Net-Zero targe
248、t35|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Responsible business practices IndicesSustainability36|Corporate ResponsibilityIntuit 2023
249、 Corporate Responsibility Report Our net-zero commitmentIn June 2023,we announced our commitment to reach net-zero GHG emissions across our value chain by FY40.Our science-based targets include:Intuit is committed to achieving these near-and long-term targets by prioritizing direct emissions reducti
250、ons,or decarbonization,across our value chain.Any residual emissions will be neutralized,if applicable,in line with SBTi criteria before reaching net-zero emissions.Near-term targets:Reducing absolute Scope 1 and 2 GHG emissions by 42%by FY30,from an FY22 base year.We also commit that 80%of our supp
251、liers,measured by emissions covering purchased goods and services,will have science-based targets by FY27.Long-term targets:Reducing absolute Scope 1 and 2 GHG emissions by 90%by FY40,from an FY22 base year.Additionally,Intuit has committed to reduce Scope 3 GHG emissions by 97%per million USD value
252、 added(gross profjt)by FY40 from an FY22 base year.Carbon reduction projects across our global real estate portfolio are a key component of our net-zero strategy.For example,in FY23,we expanded the 100%renewable local wind-energy electricity contract for our Mountain View,California campus to also c
253、over our San Diego campus;we retired a natural gas fuel cell that reduced our Scope 1 emissions by 29%(replaced with renewable electricity powered by a wind power purchase agreement);and we continued to support sustainable employee commuting practices by adding more electric vehicle charging ports t
254、o our offjce locations around the world.To address and reduce Scope 3 emissions,well work collaboratively with our suppliers.This year,Intuit launched the Supplier Emissions Reduction Program to infmuence suppliers to take climate action and provide them with the tools to get started,as well as to r
255、ecognize suppliers that are advanced in their commitment to sustainability.Through the Supplier Emissions Reduction Program,we invest in our suppliers shared success by helping them adopt a standardized method for understanding their own carbon emissions,providing the tools necessary for them to mon
256、itor and take action to reduce their footprint,and helping them understand how improvements in their own practices impact and align with Intuits sustainability commitments.So far,29%of Intuits suppliers measured by emissions have been approved or are committed to setting science-based targets for em
257、issions reduction.Our net-zero commitment is a huge step forward for Intuit,and were laying the groundwork to meet our goals across our Scope 1,2,and 3 emissions.Well continue to provide updates on our progress going forward.Farmlink volunteers sorting fresh vegetables for distribution in the Los An
258、geles area.Students fmipping the switch on the Intuit-sponsored Clearloop solar panel project in Jackson,Tennessee.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Responsible business practices IndicesSustainab
259、ility37|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Scope 1 emissions:Emissions from owned or controlled sources(e.g.,natural gas combustion in boilers and kitchen appliances,fuel combustion from company-owned vehicles and refrigerants in HVAC equipment).Scope 2 emissions:Emi
260、ssions from electricity,steam,heat,and cooling purchased and used by the company.Scope 3 emissions:All other emissions from activities of the company,occurring from sources that are not owned or controlled.For a business,these emission sources can be extensive and must be accounted for across its en
261、tire supply chain,the materials in its buildings,the business travel of its employees,and the full lifecycle of its products.Greenhouse gas EMISSIONSsupplier science-based target(SBT)progress123(%of supply chain by emissions)29%of current suppliers have or committed to an SBTFY23 ActualFY24 GoalFY27
262、 Goal39%80%Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Responsible business practices IndicesSustainability“Working to deliver on our mission of powering prosperity pushes our team to make meaningful contri
263、butions toward a net-zero future and do our part to care for the planet.We know our suppliers play an important role in service to this mission and were actively partnering with them.”Chief Procurement OffjcerEMMA CHONTOS38|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Renewabl
264、y powering prosperityOne of the key ways were addressing our 2M MT goal is by accelerating the adoption of and access to renewable energy and the job opportunities that come with it.By investing in sustainable solutions like solar energy,we can help foster a decarbonization transition that centers a
265、round both economic and environmental resilience.Coalfjeld Solar Fund:This year,we proudly launched the Coalfjeld Solar Fund,one of our most innovative programs to date.This effort builds on the initial success of our school-top solar project with Secure Solar Futures in Wise,Virginiathe location of
266、 one of Intuits Prosperity Hubs.The Coalfjeld Solar Fund is a multiyear incentive grant program,led as a collaboration between Intuit,Secure Solar Futures,and The NEED Project,which provides grant funds to make it easier for public K-12 schools and community colleges in the coalfjeld regions of Virg
267、inia and West Virginia to install solar panels on campus roofs with no upfront investment.The program also provides local job opportunities via solar apprenticeships,hands-on training,and direct experience in the fjelds of clean energy,solar,and STEM for high school students.The forward-looking“Thro
268、wing Solar Shade”curriculum not only prepares graduating students for potential careers in clean energy and gives them an understanding of climate science,it also trains them in Intuits Design for Delight methodology.In its fjrst year,the Coalfjeld Solar Fund received applications from 26%of all eli
269、gible school districts.Awardees will be announced in the fall of 2023,at the same time the Year 2 application cycle opens.Clearloop solar projects:Since 2021,Intuit has partnered with Clearloop,a Nashville-based carbon solutions provider,accelerating decarbonization and expanding access to clean ene
270、rgy in American communities,including areas near Intuit Prosperity Hub locations.Intuits support helped make possible the construction of a solar project in Jackson,Tennessee,that became operational in September 2022.To date,the project has already prevented 2M pounds of carbon from entering the atm
271、osphere and is on track to reclaim 60M pounds of carbon dioxide over its lifetime of operation.We look forward to sharing ongoing progress about this project and other Clearloop carbon initiatives in the near future,including Intuits support of a new solar project near an Intuit Prosperity Hub in Ea
272、st Tennessee.Tribal Solar Accelerator Fund(TSAF):This year,Intuit partnered with TSAF to help build Indigenous energy sovereignty through solar adoption,grants,and solar workforce development and training.Native American communities have historically lacked access to reliable energy sources,and by d
273、irectly funding renewable energy projects,this program is able to support a transition to energy sovereignty.Intuits grant was awarded to the Big Pine Paiute Tribe near Bishop,California,which used it to install solar panels on a community building in summer 2023.Over its lifetime,the system will re
274、duce 758 MT of carbon emissions.Our Climate Positive programFor four years,weve been driving climate action beyond our value chain alongside community partners,Intuit employees,and other stakeholders.The aim of our Climate Positive program,which was announced in 2019,is to drive innovative and impac
275、tful carbon reduction projects that also provide socioeconomic benefjts in underserved communities outside of Intuits internal operational sustainability efforts.Progress toward our Climate Positive True North GoalIn 2019,we set a goal of reducing 2M MT of CO2e by 2030,outside of our operational foo
276、tprint.MT reduced by end of FY23.Were tracking ahead of schedule,with 200,000 MT reduced in FY23 alone.495KTRUE NORTH GOAL2030cumulative progress to date2M MTMTContents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Re
277、sponsible business practices IndicesSustainability39|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report The Farmlink Project:The Farmlink Project,which was founded by a group of college students during the COVID-19 pandemic,connects farmers with food banks to reduce food waste and c
278、ombat food insecurity.Food thats not properly composted emits methane,a harmful greenhouse gas thats 81 times more potent than carbon dioxide.To help eliminate food waste and combat climate change,Intuit partnered with The Farmlink Project on a Los Angeles-focused pilot to fund the redirection of so
279、on-to-be-wasted food from landfjlls to community partners,including schools in Los Angeles.The project prevented over 3M pounds of food from being wasted,and instead provided over 2.5M meals,moved by Farmlinks partners like Food Forward.The project also prevented 4,805 MT of GHG emissions from being
280、 released into the atmosphere,the equivalent of taking over 1,000 gasoline-powered vehicles off the road for one year.TreePeople:Intuit partnered with TreePeople and the LA Clippers on a project to plant trees in Inglewood,near Intuit Dome.Adequate green space and trees provide a myriad of positive
281、health and environmental benefjts,yet many urban and underserved areas lack them.The projects goal is to bring cooling shade and additional green space to reduce emissions.Planting began in December 2022 and continued throughout spring 2023.In April 2023,there was also a tree planting event with the
282、 LA Clippers and other community organizations.This spring,more than 35 Los Angeles-based Intuit employees participated in We Care and Give Back volunteer tree planting and tree care events during Earth Week and Intuits Week of Service.So far,more than 500 trees have been planted.“Our partnership wi
283、th Intuit enabled The Farmlink Project to feed thousands of people in the LA region this year.The impact of providing over 2.5 million meals to underserved communities is hard to measure,because its so incredibly needed in regions like South LA which faces incredible challenges around food insecurit
284、y and health inequity.By diverting over 3 million pounds of food from landfjll,Intuits partnership also prevented thousands of metric tons of powerful greenhouse gas emissions from being released into the atmosphere.Its inspiring to see a company like Intuit taking climate action,and were excited to
285、 build on this momentum.”Co-Founder and Head of Partnerships,The Farmlink ProjectAidan ReillyCommunity climate action in Los AngelesIn 2021,we announced a 23-year partnership with the LA Clippers to name their new state-of-the-art basketball and entertainment venue“Intuit Dome.”Its expected to open
286、for the 2024-2025 basketball season.With Intuit Dome construction well underway,many of our community-based climate action and sustainability projects took place in Los Angeles this year.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creati
287、on We care and give back Responsible business practices IndicesSustainability40|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report“Im so confjdent in my skill set after completing GRID Alternatives 13-week training.Compared to my previous workplaces,Ive learned the most in the short
288、est amount of time,and the program has even inspired me to consider pursuing additional education in electrical engineering.As a woman,I feel really empowered after developing these new skills,and I feel confjdent applying for a variety of positions across the solar industry.”GRID Alternatives workp
289、lace traineeDominique TurnerGRID Alternatives:Intuit partnered with GRID Alternatives to provide free solar systems,roof repairs,and hands-on job training in the Compton community.Intuits partnership with GRID Alternatives not only curbs GHG emissions equivalent to 794 MT,it also provides 13 househo
290、lds with no-cost solar panels and roof upgrades that will amount to over$350,000 in savings on electricity bills over the lifetime of the solar panels.Additionally,the partnership enabled 18 people to complete GRIDs solar installation workforce development training program,which provided them with t
291、he unique opportunity to participate in the solar installation process from start to fjnish.GRID is committed to being inclusive of groups that are traditionally underrepresented in the solar industry,including women,people of color,and those impacted by the criminal justice system.These 18 particip
292、ants now have the professional skills they need to succeed in a rapidly growing industry and to power their own prosperity.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Responsible business practices IndicesS
293、ustainabilityGRID alternatives contractors installing solar panels in Compton,California.41|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Empowering employeesIntuit employees are key contributors to our climate efforts,and were committed to building sustainability into our empl
294、oyee experience and workspaces.Earth Week:We celebrated Earth Week 2023 at all Intuit global campuses and virtually,through webinars,guest speakers,in-person events,and volunteering opportunities.This years programming provided employees with a chance to engage with new sustainability topics and sup
295、port local environmental projects.A virtual sustainable small business pop-up connected employees with Intuit customers who are leading the way in sustainability.In honor of Intuits 40th anniversary,Earth Week programming included the 40 Sustainable Actions Challenge:for every eco-conscious action e
296、mployees completed and submitted during Earth Week,such as trying a plant-based recipe or taking public transit,the company made donations to Eden Reforestations efforts to rebuild natural landscapes.A sustainable workplace:Were committed to creating a sustainable workplace that encourages our emplo
297、yees to thrive and brings us closer to a net-zero future.Intuit campuses offer sustainability-driven menus,ongoing waste diversion efforts,and an increasing amount of sustainable commuter programs that encourage low-carbon options like public transit.This year,we piloted International WELL Building
298、Institute certifjcation to validate that our design standards,operational protocols,and policies prioritize occupant health and well-being.Intuit will also be opening a new LEED Platinum building on our Mountain View,California campus later this year that will showcase energy effjciency,on-site rene
299、wable energy,and waste conservation features.Sustainable living:We aim to provide ongoing support and educational offerings for employees seeking sustainable solutions in their personal lives.Our Well-Being for Life benefjt offers reimbursements to eligible employees for up to$1,300 annually and can
300、 be used for sustainability-related purchases,ranging from e-bikes to heat pumps for their homes.Weve partnered with EnergySage to make it easier for our employees to explore solar energy options,as homeowners or renters.Intuit is also working to make it easy to purchase more sustainable offjce supp
301、lies and electronics by highlighting less carbon-intense options,like those with the Amazon Climate Pledge Friendly badge.During FY23,employees spent$784K with suppliers that have earned the Climate Pledge Friendly designation.Contents CEO letter Introduction Diversity,Equity,and Inclusion Corporate
302、 Responsibility Job readiness and creation We care and give back Responsible business practices IndicesSustainabilityLiving wall on Intuits Mountain View,California campus.Responsible business practicesAt Intuit,practicing integrity without compromise has always been a core company value.Now,as we e
303、nter a new era of AI and other emerging technologies,its more important than ever to ensure responsible business practices.Fundamental to our mission of powering prosperity around the world are our Code of Conduct and Ethics;our principles for responsible AI,anti-bribery,and anti-corruption;our comm
304、itment to building world-class cybersecurity and data protection capabilities;and our commitment to delivering responsible,transparent,and customer-backed products.Responsible AIOur responsible AI principles guide how we develop,operate,and scale our AI-driven expert platform.Our principles are:powe
305、ring prosperity,enhancing human talent,fairness,accountability,transparency,and privacy and security.We operationalize our principles through a governance model designed to identify risk and prevent potential identifjed harms.Our multidisciplinary approach includes internal review,executive level ov
306、ersight through our AI Governance Committee,employee training,and channels for stakeholder feedback.More information can be found on our Responsible AI Page.Powering prosperity with integrityINTUITS responsible AI principlesPowering prosperity We develop and deploy AI to power prosperity around the
307、world for consumers,small businesses,and self-employed individuals.Enhancing human talentWe build AI that works hand-in-hand with people to help them do their jobs better.FairnessWe strive to use AI to improve the fjnancial lives of everyone,including those who have historically been excluded from a
308、ccess to fjnancial services.AccountabilityWe follow a thoughtful approach to ensure the responsible use of our AI.TransparencyWe strive for the right level of transparency and explainability in our AI.Privacy and securityOur commitment to privacy and security extends to our AI systems.Contents CEO l
309、etter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Sustainability IndicesResponsible business practices43|Corporate ResponsibilityIntuit 2023 Corporate Responsibility Report Privacy and securityResponsible use of the data entru
310、sted to us is at the core of everything we do.All employees are accountable for upholding our data stewardship principles,which are consistent with our company values,especially Integrity Without Compromise.The privacy of our customers,their customers,and of our employees is one of our highest prior
311、ities.These individuals place a deep trust in Intuit because we hold some of their most sensitive data,and use it to create products and services that power their prosperity.We drive all our innovative data uses with privacy and data protection in mind.Without explicit permission,we do not sell,publ
312、ish,or share data entrusted to us by a customer that identifjes the customer or any person.We give customers choices about our use of data that identifjes them,and we provide open and clear explanations about how we use that data.We also require our employees to complete training annually about how
313、to keep data safe and secure,and we offer resources to our customers to help them learn how to better protect their own and their customers data.Our data protection commitments are refmected in our Privacy&Security Center.Anti-corruptionIntuits core value of Integrity Without Compromise is also refm
314、ected in our Code of Conduct and Ethics.Intuit is committed to fostering a safe,ethical,and inclusive environment for employees to do their best work and do the right thing even when no one is looking.Intuits Global Anti-Bribery and Anti-Corruption Policy,along with our Supplier Code of Conduct,also
315、 help us to comply with applicable laws in all jurisdictions,which prohibit commercial and public bribery and corruption,hold third parties accountable,and require accurate recordkeeping.Additionally,Intuit has implemented guidelines and controls to monitor its third parties,as well as corporate cha
316、ritable giving.All Intuit employees are required to complete online enterprise compliance training courses at onboarding and annually,including training on our Code of Conduct and Ethics and our Global Anti-Bribery and Anti-Corruption Policy.Intuit also provides live risk-based anti-bribery and anti
317、-corruption role-targeted training.AdvocacyAt Intuit,we advocate for our customers with policymakers and help customers share their voices to inform decisions that impact their prosperity.For example,last year we brought 14 customers from the Intuit Small Business Council to the US Capitol to commen
318、t on policies impacting small businesses.This year,we launched the Intuit QuickBooks Small Business Index,a new monthly indicator of small business employment and hiring in the US,Canada,and the UK,to help small businesses and policymakers better understand employment trends.By shining a brighter li
319、ght on small businesses with more timely insights than currently available,Intuit hopes to increase small business growth and success rates.Intuit is committed to being a responsible and respected corporate citizen and a public policy thought leader in the countries where we have employees,products,
320、and services.We work across the political spectrum with policymakers,and we partner with trade associations and non-governmental organizations to foster constructive conversations,share our learnings,and advance public policy.Intuits Political Accountability Policy,practices,governance,and transpare
321、ncy continue to be rated as“Trendsetter”by the Center for Political Accountability in their annual CPA-Zicklin Index report7,and we meet annually with the Nominating and Governance Committee of Intuits Board of Directors to review our activities.Our Political Accountability site has our full policy
322、and information on policy issues we care about.In the interest of transparency,the site shares aggregated dues related to lobbying and our political contributions.7 https:/ CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give bac
323、k Sustainability IndicesResponsible business practicesIntuits mission to power prosperity around the world starts with our deeply held belief that everyone should have the opportunity to prosper.This belief drives our commitment to address challenges that impact our employees,customers,and communiti
324、es around the world.Rooted in our enduring commitment to diversity,equity,and inclusion,our values guide our collective actions to help solve some of the pressing socioeconomic and climate issues affecting communities.Our work isnt done,but by investing in peopleboth inside Intuit and beyond our wal
325、lsand working together,we believe we can all prosper for the next 40 years and beyond.https:/ CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation We care and give back Sustainability Responsible business practices IndicesAll statements made in t
326、his document,other than statements of historical or current facts,are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.Forward-looking and other statements in this document address our progress,plans,and goals(including matters relating to climate
327、,workforce diversity and sustainability).While certain matters discussed in this report may be important,any signifjcance should not be read as necessarily rising to the level of materiality used for the purposes of complying with the U.S.federal securities laws and regulations.The inclusion of such
328、 statements is not an indication that these contents are necessarily material to investors or required to be disclosed in our fjlings with the Securities and Exchange Commission.We use words such as anticipates,believes,expects,future,intends,and similar expressions to identify forward-looking state
329、ments.Forward-looking statements refmect managements current expectations and are inherently uncertain.Actual results could differ materially for a variety of reasons.Risks and uncertainties that could cause our actual results to differ signifjcantly from managements expectations are described in ou
330、r Annual Report on Form 10-K for fjscal year 2023.Except as may be required by law,we undertake no obligation to update any forward-looking or other statements.Foward-looking statementContents CEO letter Introduction Diversity,Equity,and Inclusion Corporate Responsibility Job readiness and creation
331、We care and give back Sustainability Responsible business practices IndicesGRI/SASB/TCFD IndicesAbout this ReportThis report has been produced with reference to the Global Reporting Initiative(GRI)Universal Standards 2021.Intuit chose to report against the GRI Standards because it focuses on ESG(env
332、ironmental,social,and governance)topics that are material to our business and our impact upon key stakeholders.This report also references the International Financial Reporting Standards(IFRS)Foundations Sustainability Accounting Standards Board(SASB)Standards for the Software&IT Services industry.W
333、e chose the SASB Standards,a framework designed by the investment community,to provide investors,analysts and other stakeholders with access to additional information about our ESG risks,impacts and opportunities.Both GRI and SASB Standards are dedicated to improving the effectiveness and comparability of corporate disclosure on ESG factors.Intuit has adopted the Taskforce for Climate-Related Fina