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1、Extending Our Advantage2023 Annual ReportIntuit DomeUnited States02Letter from the CEO05Accolades06Work highlightsContents04FY23 financial performance31Corporate governance08Our Think and Act Globally Strategy18Transforming How We Work22Extending Client Relationships26Delivering Sustainable Legacies

2、 10Investing In Our People Our valuesWe grow our business through relentless client focus,operational excellence,and exceptional project execution.DeliverCollaborateInnovateWe connect unrivaled expertise from around the world to anticipate and solve our clients most pressing challenges.We think with

3、out limits and embrace new ideas,shaping digital solutions to help clients address current and future challenges.SustainThriveSafeguardWe take action to make a positive impact on the planet,enrich the communities we touch,and build legacies for future generations.We build diverse teams,create an inc

4、lusive workplace,and provide opportunities where each one of our people can reach their full potential.We operate ethically and with integrity,while prioritizing safety and security in all that we do.We believe infrastructure creates opportunity for everyoneuplifting communities,improving access,and

5、 sustaining our planet.By bringing together the best people,ideas,and technical expertise,we partner with clients to turn their ambitions into action,and we embrace our core valuesDeliver,Collaborate,Innovate,Sustain,Thrive,and Safeguardin everything we do.Our visionDelivering a Better World Our pur

6、pose12023 Annual ReportIn fiscal 2023,we celebrated another monumental year.Across each of our strategic and financial objectives,we met or exceeded our target metrics.Our revenue growth continued to accelerate,our design backlog achieved record levels,our win rates are at or near all-time highs,and

7、 our position in the marketplace has never been stronger.We owe this success to our incredible teams who are committed to providing the best service to our clients and realizing our purpose of delivering a better world.As we continue to lead the industry,we recognize that our people are our most val

8、uable asset.Their technical expertise,agility,and teamwork set us apart and drive our innovation.And more importantly,we continue to look after our colleagues with safety performance that leads our industry.By honoring our commitments and through effective collaboration,we are successfully expanding

9、 our long-term competitive advantage and positioning AECOM as the best place for our people in the industry.With our teams thinking and acting globally more than ever before,we achieved numerous milestones throughout the year,including:By concentrating our capital and technical expertise on our fast

10、est-growing markets worldwide,we have attained a high win rate on the most profitable opportunities.Our design business achieved record wins,and with a record backlog,we are poised for further growth.By generating strong and consistent cash flow,we are able to invest in our workforce continuously,wh

11、ile also investing to create shareholder value.Through the execution of our Think and Act Globally strategy,we brought the full power of our company to our pursuits and won positions on some of the worlds most complex programs.Notable wins during the year included the Brent Spence Bridge Corridor pr

12、oject in the U.S.,the Pure Water Southern California program,multiple environmental contracts supporting the U.S.Navy,the Chemours green hydrogen facility expansion in France,transformative projects with NEOM in Saudi Arabia,the Tsing YiLantau Link in Hong Kong,and Western Harbour Tunnel in Australi

13、a.In each of these marquee projects,our expanded addressable market in program management and advisory is providing a critical advantage.We further invested in technical excellence and professional development through award-winning learning programs and enhanced Career Paths resources.We are committ

14、ed to sustaining this momentum in the upcoming year,including through the launch of our latest Global Technical Academies courses.Our own best-in-class experts develop these courses and help ensure we continue to deliver the greatest possible outcomes for our clients around the world.In an increasin

15、gly digital world,we advanced digital delivery through automated and computational design,deploying new products like Program Managements Program Advance and expanding our rapidly growing digital consulting business.Similarly,we enhanced global collaboration with our Enterprise Capabilities teams,ex

16、panding our capability to deliver more efficiently.We will continue to advance our digital strategy,aiming to create a truly differentiated client experience by leveraging products like PlanEngage and implementing our most advanced digital tools and methods through Enterprise Capabilities.We also to

17、ok bold steps to embed sustainability and resilience into our work,establishing an industry-leading profile.Our ESG advisory practice grew at a double-digit pace,with wins including a sustainability component increasing nearly 300%.We solidified our position as the leader in helping our clients to d

18、ecarbonize,transition to renewable and sustainable energy sources,enhance water security,and invest in nature and biodiversity.Furthermore,Dear stockholders:2AECOMIm proud of the positive societal impact we made for the communities we serve.Internally,we achieved our near-term 20%gender diversity ta

19、rget for our leadership team and continued to progress against our regional diversity targets while fostering an environment where all voices are respected and valued.Reflecting our focus on value creation,we allocated approximately$475 million of capital to shareholders through our quarterly divide

20、nd and share repurchase programs.In addition,we increased our quarterly dividend by 22%in November,marking the second year of annual dividend increases of more than 20%,and increased our share repurchase authorization to$1 billion.Our commitment to value creation was further reflected in our long-te

21、rm financial growth outlook we unveiled in December,which includes an expectation for strong organic NSR growth,further margin expansion,double-digit per share earnings growth,and continued strong free cash flow.As we look ahead,the strength of our companys foundation is unparalleledand with demand

22、at unprecedented levels,the opportunities in our markets remain equally strong.With the best technical consultants in the industry,an aligned culture focused on global collaboration,and our investments in the highest-returning markets,I remain confident the best days for AECOM are ahead of us.We app

23、reciate your continued support and look forward to another successful year.Troy RuddChief Executive OfficerI am incredibly proud of where our organization stands today.Our consistently strong performance is expanding our competitive advantage and the long-term earnings power of the business to deliv

24、er growth into the future.Troy Rudd32023 Annual ReportFY23 financial performance+70%Value of wins greater than$50M since 2019+15%1Record design contracted backlog Our strong fiscal 2023 performance met or exceeded our guidance on every key financial metric.Reflecting our culture of collaboration and

25、 focus on winning what matters,our full-year win rate set a new record and contracted backlog in the design business increased by 15%1 to an all-time high.In addition,we extended our track record of outperformance with record profitability,continued industry-leading margin expansion,and strong cash

26、flow.These successes reflect the benefits of continued execution of our strategy,high-returning organic growth,and our technical advantage.By expanding our addressable market in program management and advisory,we aim to support clients with their most critical projects and programs.Simultaneously,by

27、 developing our digital delivery capabilities,we enhance our ability to meet their evolving needs.In this strong position,we are ideally suited to capitalize on global investments in infrastructure,sustainability,resilience,and the energy transition,which are expected to drive strong demand in 2024

28、and beyond.+10%Design NSR1 growth in Q423FY238%FY225%+60 bpsExceeded our full-year guidanceFY2314.7%FY2214.2%FY23$591MFY22$586M9thConsecutive year of delivering on free cash flow guidanceFY23$964MFY22$886M+10%Adjusting for foreign exchange impact to FY23 resultsFY23$3.71FY22$3.40+12%Adjusting for fo

29、reign exchange impact to FY23 resultsOrganic NSR2 growthRecord segment adjusted3 operating margin4Strong free cash flow6Double-digit adjusted3 EBITDA5 growthDouble-digit adjusted3 EPS growth4AECOMAccoladesTransportation Design FirmFacilities Design FirmEnvironmental Engineering FirmEnvironmental Sci

30、ence FirmChemical Remediation Mass Transit and Rail AirportsHighwaysDams and ReservoirsEnvironmental FirmGreen Design FirmWater Transmission Lines and AqueductsWastewater Treatment PlantsHazardous WasteEducationWater Design FirmMarine and PortsSewer and WasteWater Treatment and Desalination Clean Ai

31、r Compliance Site Assessment and Compliance Water Supply#1#2Program Management Firm#4#3Green Contractor#6Source:2023 ENR Rankings,reflecting global revenueHuman Rights Campaign FoundationEarned the Equality 100 Award,HRC Foundations top score on its assessment of LGBTQ+workplace equality for a sixth

32、 consecutive yearEthisphere Worlds Most Ethical CompaniesNamed by Ethisphere one of 2023 Worlds Most Ethical Companies for the seventh yearFortune Worlds Most Admired CompaniesNamed to Fortune magazines Worlds Most Admired Companies,and No.1 in our industry in 2023 for a third consecutive year52023

33、Annual Report846111252110Work highlights1.SEA S ConcourseExtending our leadership in the aviation sector,our teams will lead the renovation of the new S Concourse at Seattle-Tacoma International Airportone of the busiest airports in the U.S.2.Pure Water SoCalThrough our provision of program manageme

34、nt support services for the Pure Water Southern California program,we are employing the latest in water recycling and reuse technologies to create a high-quality,climate-resilient water supply for up to 15 million people.3.Dallas Fair ParkOur Program Management global business line will deliver this

35、 marquee project to revitalize Fair Park in Dallas,Texas.4.Brent Spence BridgeWeve been selected to deliver the Brent Spence Bridge Corridor Project,one of the United States most transformative infrastructure projects and a major recipient of federal infrastructure funds.5.Cloudburst Flooding Mitiga

36、tionContinuing our decades-long client relationship with the City of New York,our teams will deliver innovative resilience solutions to improve stormwater management and mitigate flooding.6.Uisce ireannAs investment in water infrastructure accelerates globally,weve been selected to a major capital w

37、orks program for Irelands public water utility.7.Chemours Green HydrogenAs Chemours invests in green hydrogen,were providing the expertise to realize the facilities it will need to support production of this sustainable future fuel.8.Ukraine ReconstructionWe have formalized partnerships with the Gov

38、ernment of Ukraine to provide program management and technical advisory support for the nations reconstruction.9.NEOM International Airport Deploying our global program management and aviation expertise,our teams will play a key role in the delivery of the new NEOM International Airport.10.Tsing YiL

39、antau LinkOur world-class road infrastructure expertise and vast,local transportation experience prepare us to deliver this critical transportation link,extending our role on Hong Kongs Northern Metropolis development.11.Western Harbour TunnelWere providing the detailed design for this critical tran

40、sport link that will create a bypass of Sydneys central business district and minimize impact to the marine environment.12.RiverLink New ZealandWe will provide multidisciplinary expertise to realize this critical program to revitalize and safeguard one of New Zealands largest cities.73 96AECOM510273

41、84916117121072023 Annual ReportThink and Act Globally StrategyWe are at our best when we think and act globally.Launched in 2020,our strategy comprises four pillars that have positioned us for continued growth.Through developing our teams technical expertise,deepening our client relationships,transf

42、orming the way we work through technology and digital platforms,and enhancing our position as a leading infrastructure and sustainability consulting company,the execution of our strategy is setting new standards for excellence in our industry.8AECOMInvesting In Our PeopleWe are making AECOM the best

43、 place to be in our industrya place where you are welcomed,trusted,and empowered to solve our clients most complex challenges.Delivering Sustainable Legacies We are leading the change toward a more sustainable,resilient,and equitable future through our own operational commitments and by helping our

44、clients.Extending Client RelationshipsWe are expanding our addressable market through our Program Management global business line and advisory expertise while focusing our technical experts on our highest returning markets to deliver long-term profitable growth.Transforming How We WorkWe are deployi

45、ng world-class technology and digital innovations to deliver our work significantly faster and with even greater accuracy,which improves the client experience and creates more flexible ways of working.92023 Annual ReportWe continue to attract and retain our industrys best talent with a winning emplo

46、yee value proposition,offering learning,development,and career opportunities within a culture that rewards collaboration and innovation.Throughout the year,we invested in our people and programs that enrich our employees experience and success.This included continued support and focus on safety and

47、well-being,and personal and professional development programs.Investing In Our People10AECOMBroadening the horizons of our Technical Practice NetworkThese development programs complement our global Technical Practice Network,the entry point to a world of technical experts,training,standards,template

48、s,and other resources that connect our people and capabilities across regions and business lines via 81 Technical Practice Groups,Tool Channels,and other Functional Groups.Throughout 2023,we commenced a process to better align our Technical Practice Groups with areas of business growth and launched

49、consolidated,digital-focused groups supporting Building Information Modeling,Data Science,and GIS.The vast majority of our people across all business lines and regions have joined at least one Technical Practice Group,complementing additional self-directed,personalized learning available via LinkedI

50、n Learning,Autodesk,and Bentley through AECOM University and our Global Technical Academies.AECOM is home to the industrys best technical mindsapproximately 52,000 technical and business professionals who thrive in an environment that supports their learning and growth,encourages innovation,and cele

51、brates great project and client outcomes.Our ability to deliver excellence and a high level of service to our clients requires attracting and retaining the industrys best talent and advancing our equity,diversity and inclusion objectives.Weve made significant investments to support the learning and

52、development of our people so they can build their skills and rewarding careers with us,provide competitive pay and benefits so they can make the best choices for themselves and their families,and are building a culture of flexibility,trust,and performance so they can be at their best.Delivering exce

53、llence through technical expertiseMarket trends,client needs,and delivery approaches are always evolving,and clients depend on our strategic insight and advisory capabilitiesin addition to our technical expertiseto address their challenges.To ensure our teams are project-ready,we continue to make in

54、vestments in technical learning and professional development programs that build and enhance technical skills,future-proof careers,help us exceed client expectations,and ensure we stay ahead of industry trends.Building technical skills in AECOMs Global Technical Academies All employees are offered a

55、ccess to our proprietary Global Technical Academies.With course content developed by our own subject matter experts,these academies provide our people with high-quality structured learning and development opportunities that build knowledge and networks,extend technical skills,and foster our culture

56、of technical excellence and quality.Buildings+Places Academy Environment Academy Global Program Management Academy Sustainable Legacies Academy Transportation Academy Water Academy112023 Annual ReportLeadership at All LevelsProfessional development programs that supportemployees throughout their car

57、eersA global program designed to progress employees into trusted advisors and develop an enterprise mindset.A global program focused on building strategic,well-rounded leaders with a global perspective for all career paths.Early CareerRegional career development programs that help participants estab

58、lish core foundations of knowledge and key business learnings to launch their careers at AECOM.A series of programs and courses that the balance between delivering great work and supporting their teams.A premier learning experience for the strongest drivers of our business and client development tha

59、t features the Center for Creative Leadership as a learning partner.An award-winning executive leadership development program designed to deliver a best-in-class learning experience for the next generation of executives.Features Wharton Executive Education as a learning partner.Scaling our professio

60、nal development programsLeadership at All Levels is our full range of professional development programs,offering both regional and global experiences.Designed to cultivate innovative thinkers,supportive managers,and effective leaders,the tailored programs develop the leadership skills and capabiliti

61、es our employees need irrespective of where they are in in their career journeys.CEO Circle,our best-in-class learning experience designed for AECOMs top strategic,operational,and technical leaders,was recognized with a gold medal for Best Advance in Leadership Development as part of the Brandon Hal

62、l Groups HCM Excellence Awards.Participants in this program are selected to take part in a year-long learning experience that includes in-person and virtual workshops and coaching.Through CEO Circle,we are developing the next generation of AECOMs executive leadership.2023GOLD12AECOMFrom a progressiv

63、e career development philosophy that offers multiple paths to Global Technical Academies that provide structured technical learning and professional development programs for learners at every career level,our people are supported with resources to build connections throughout our organization and ex

64、plore the opportunities that inspire them.To help navigate the tremendous opportunities at AECOM,we encourage everyone to develop their core skill set and capabilities and then explore different roles across our business to broaden their experience.Building illustrious and rewarding careersTechnical

65、 excellenceDeliver our core design and consulting services,and career advancement could include practice leadership,or an AECOM Fellowship,which recognizes thought leaders in our industry who make significant contributions to our company,clients,and communities.Growth and client managementWork close

66、ly with clients,building strong relationships and developing new business opportunities as part of our growth strategy.Project and program managementWork closely with clients on planning,executing,and overseeing activities across the project life cycle or on large-scale and complex portfolios of pro

67、jects.Business area leadership Leading our business and workforce,overseeing a geographic area,business line,or function.One benefit about a large organization like AECOM is the opportunities to chart your own career path.You can quite literally transform your career over and over again without ever

68、 leaving AECOM.Whether you stay focused on a single career trajectory or move between multiple paths,there is no limit to what you can achieve if you are motivated and open to new opportunities.The sky is the limit at AECOM.You should have the ambition to rise to the top of the organization.You shou

69、ld be open to opportunities to move to different roles in the organizationto a new location,a different business line,a new type of service,a different career path.“Lindsey Cavallaro Department ManagerEnvironmental Planning and Permitting Asif Shafi Managing Director Civil Infrastructure,Middle East

70、 and Africa132023 Annual ReportCreating a culture of flexibility,trust,performance,and well-beingFreedom to Grow is our work-life balance framework designed to support the balance and flexibility our people need to thrive and deliver their best for their team and clients.Employees and managers work

71、together to evaluate work schedules and locations to align on a flexible work arrangement that prioritizes work responsibilities while supporting individual needs and includes at least three days a week,or 60%of their schedule,working from an AECOM office or client site.Eligible employees in the U.S

72、.and Canada also enjoy our Flexible Time Off policy,which eliminates vacation accrual limitations,ensuring our people can take time off to support their needs and well-being and be their best when at work.Flexibility at AECOM goes far beyond just when and where we work.We consider our holistic exper

73、ience,respecting diversity in work,communication and thinking styles,and what makes each of our employees unique.This includes our culture of well-being,which helps safeguard our people,clients,and communities.By being well,we bring our best selves to everything we do personally and professionally.W

74、e are focused on six pillars of well-being:emotional,financial,intellectual,physical,social,and for the planet.This year,in support of emotional well-being,we introduced a new global Mental Health Allies networkdedicated AECOM colleagues who are equipped with the language,tools,and knowledge to spea

75、k one-on-one with those who are facing a mental health challenge and connect them to resources that can help.Global Mental Health Allies are specially trained by a Certified Mental Health First Aid instructor to understand the signs and symptoms of mental health challenges and be well-versed in how

76、to listen nonjudgmentally and respect privacy.Our people have the Freedom to GrowWork time Break the 9-5Work locations Choose where you workTime offTake a breakWorkstyle Perform at your bestBeing Be yourselfCommunicating Speak freelyThinking Play to your strengths14AECOMAECOM is committed to creatin

77、g a respectful,inclusive culture that celebrates diversityallowing us to bring our best ideas to our clients,which is what ultimately contributes to a strong organization and better outcomes for the communities we serve.Fostering a welcoming and respectful environmentWe are advancing efforts globall

78、y in four key areas:Building diverse talentEnsuring,through our recruitment efforts,that our teams reflect the diversity of the communities we serve with a focus on building leadership accountability,and partnering with nonprofit organizations and universities to build the talent pipeline for the fu

79、ture.Expanding understandingExpanding understanding and empathy among employees through employee resource groups,ED&I events and celebrations,unconscious bias training,and family-friendly benefit policies.Thinking without limitsThinking without limits by prioritizing social equity and impact in ever

80、y project we pursue and in every innovative solution we deliver.Enriching communitiesEnriching communities through pro bono work,volunteerism,philanthropy,and strategic partnerships.Enterprisewide awards received by AECOM led by assessments and submissions in the Americas region include:the top scor

81、e on the Human Rights Campaign Foundations assessment of LGBTQ+workplace equality for the sixth consecutive year,the 2024 Military Friendly Employer Friend award by Viqtory,and the 2024 Diamond Award for Diversity,Equity,Inclusion,and Belonging by the American Council of Engineering Companies of Pen

82、nsylvania.In Europe and India,we received our Silver level diversity and inclusion accreditation with The Clear Company,after our first Bronze designation received just last year.The Clear Company is a recognized Inclusion Standard that provides clarity and direction to continually improve our inclu

83、sive and fair work practices.At the Employers Network for Equality&Inclusion(enei)Inclusivity Excellence Awards,AECOM won the Inclusive Culture Award and Influencer of the Year.The awards showcase organizations and their achievements in promoting and progressing workplace diversity,equality,inclusio

84、n,and belonging.Accolades received in Asia include the Inclusive Enterprise Gold Award from the Dream Come True Foundation in Hong Kong,in recognition of companies employing young people with special educational needs and providing them with meaningful career prospects.AECOM Hong Kong is also a key

85、partner in the Inclusive 100 initiative launched by the Dialogue in the Dark(HK)Foundation,which aims to promote inclusive workplaces that value people with varying abilities.In Australia and New Zealand,we attained Bronze Tier Status from the Australian Workplace Equality Index(AWEI),a national ben

86、chmark on LGBTQ+workplace inclusion.AWEI comprises the largest and only national employee survey designed to gauge the overall impact of inclusion initiatives on organizational culture as well as identifying and nonidentifying employees.The Index drives best practices in Australia and sets a compara

87、tive benchmark for Australian employers across all sectors.152023 Annual ReportBeBOLD:Americas Black communityBeyond Abilities:Americas,Europe,and India Community for the disabled,neurodiverse,and caregiversConnect:Americas,Asia,Australia,and New Zealand Early career professionalsEthnic Diversity Ne

88、twork:Europe and India Community for ethnic minoritiesGender Alliance:Europe and India Community for gender empowermentMOSAIC:Americas Asian Pacific Islander communityPride:Americas,Europe,Australia,and New Zealand LGBTQ+communityVeterans Alliance:Americas Veterans communityJUNTOS:Americas Hispanic

89、communityWomens Leadership Alliance:Americas Community for gender equalityCultivating community and connectionOur Pride ERG does incredible work to develop tools and resources to educate and ensure the visibility of LGBTQ+groups and allies.This year for Pride Month in June,our Pride ERG chapters col

90、laborated to create a one-of-a-kind,unifying event that truly represented how we Think and Act Globally.24 hours of Pride was a global event that consisted of informative and interactive programming spanning across the Americas,Asia,Europe and India,and Australia and New Zealand.The wide-ranging lis

91、t of events included everything from trivia and DJ sets to insightful panels with LGBTQ+colleagues and speakers to sessions for parents of LGBTQ+children.It was an opportunity for our employees to share stories,resources,and demonstrate allyship.We continue to encourage and support bonding and commu

92、nity within AECOM.Employee resource groups(ERGs)help strengthen the connections between us and the communities we serve.They provide rich opportunities for the exchange of ideas and powerful dialogue,professional networking and development,talent attraction,and philanthropic impact.In 2023,we launch

93、ed two new global ERGs:Beyond Abilities,a community for the disabled,neurodiverse,and caregivers in the Americas,Europe,and India that aims to foster a collaborative and inclusive environment to support people of all abilities,so they are empowered to succeed at AECOM;and Connect,a community for our

94、 early career professionals spanning the Americas,Europe and India,and Australia and New Zealand that strives to cultivate an environment where insights from all levels of expertise can be considered.Our ERGs lead many cultural activities to help raise awareness and understanding of what makes us un

95、ique and provide an important platform and connection for our people.16AECOMCelebrating,attracting,and retaining women in our industryOne of our key commitments to improve social outcomes across our work is to ensure our teams reflect the diversity of the clients and communities we serve.We continue

96、 to make progress on gender diversity targets,including the achievement of our 20%target for women in leadership roles,while continuing to progress against our 35%target for our overall workforce.To celebrate the women in our industry,we take part in International Womens Day in March and Internation

97、al Day of Women in Engineering in June on a global scale.Our women colleagues are recognized throughout the year,but we set these moments apart by showcasing the incredible contributions made by our colleagues and the career possibilities that are available here.172023 Annual ReportAs project delive

98、ry approaches evolve and rapid advances in technology present new opportunities to realize efficiency and quality improvements on projects of all sizes,we continue to invest to deliver better project outcomes for our clientsboth in advancing new ways of working and in digital technologies,tools,and

99、innovations.Transforming How We Work18AECOMWhether through our expanding digital project delivery efforts or our digital-focused consulting services,digital transformation is driving our evolution as a businesschallenging us to explore and implement new ways of connecting,collaborating,and deliverin

100、g projects while helping our clients progress their own digital journeys.This is no more apparent than in the rapid advances in generative AI technology encompassing text,imagery,and codeand equally rapid adoption of chatbots like ChatGPT and other deep-learning and large language models(LLMs)which

101、represent an inflection point for our industry.Throughout 2023,we explored how AI can be used to extend our competitive advantage.Another great example of our digital innovation in action is our use of the latest computational design technologies on our major infrastructure projects throughout 2023.

102、From bridge and tunnel design to water treatment facilities,we are using algorithms and parameters to solve design challenges,achieve workflow efficiencies,and improve accuracy,all while sharing insights with our clients to build their understanding and accelerate their own digital adoption efforts.

103、Alongside ongoing internal training to accelerate our teams adoption,we continue to deploy computational and parametric design at scale,demonstrating the power and potential of transforming how we work.Across all of our work,our network of Enterprise Capabilities(EC)centers continues to grow and imp

104、act as both an extension and complement to our regional teams capabilities and as the anchor to our global workshare efforts.Operating across seven countries and comprising more than 2,500 technical professionals,our EC network provides specialist and niche technical services that utilize the latest

105、 industry insights and technology,drive margin improvement,and extend our competitive advantage.AECOM BidAI Developed in partnership with Microsoft,AECOM BidAI is AECOMs generative AI tool to support the development and delivery of key pursuits.Launched across our Marketing teams,AECOM BidAI provide

106、s instant and consistent access to our global bid and pursuit data and can significantly reduce the time required to produce draft tenders.Beyond expediting tender processes,BidAI serves as the engine behind a more efficient and standardized knowledge management approach.This,in turn,enables a sharp

107、er focus on our clients and their evolving needs.As our team members continue to enhance their understanding of AI best practices and our governance framework evolves to maximize BidAIs value,we plan to extend its usage across global teams.The commitment to educating ourselves on AIs capabilities an

108、d refining its application underscores our dedication to staying at the forefront of technological advancements,ultimately enhancing our ability to deliver outstanding solutions for our clients on a global scale.Harnessing the full strength of our technical expertise and digital capabilities 192023

109、Annual ReportPlanEngage:Faro Mine RemediationIn executing the Faro Mine Remediation project,our paramount objective was to restore the area to the First Nations communities in the region,surpassing its initial state.A considerable challenge involved ensuring timely access to information.Through the

110、establishment of technical credibility and the assembly of an expert team,we actively pursued digital solutions,leveraging tools like PlanEngage.Clients enthusiastically embraced transformative change,transitioning from conventional methods to prioritizing efficiency and collaboration.Project teams

111、have acknowledged the advantages of digital transformation,fostering improved collaboration through real-time information accessibility.In todays landscape where data stands as a vital resource,PlanEngage has facilitated swift access to the right information,transforming it from aspiration to realit

112、y.AECOMs distinctive approach,utilizing our global reach and expertise across various business lines,remains pivotal in setting us apart.The continuous commitment to innovation and collaborative solutions positions us at the forefront of industry excellence.As we navigate the evolving landscape,our

113、dedication to enhancing project outcomes and community impact will be the cornerstone of our success.AI-enabled flood modeling tool Our team in the Water business line in Australia developed an AI-enabled solution that radically accelerates the process for developing a predictive flood model for a p

114、roject.This work typically required a significant amount of manual effort that through this digital solution can be done automatically,reducing the amount of time required by up to 90%.This approach allows us to not only improve the quality and accuracy of the product the client receives,it also fre

115、es up our professionals to spend more time with clients on higher-value work.Initially intended to develop flood models,the solution is now being applied across a variety of applications across all of our business lines,underscoring our ability to deploy unique solutions at scale globally.20AECOMCom

116、putational design:JFK International Airport Terminal 1As our aviation projects,notably the modernization of JFK Terminal 1,grow in complexity,weve harnessed the power of digital tools to revolutionize our support for clients and deliver effective solutions.In addressing challenges within the framewo

117、rk of an aging airport,our team utilized computational and automated design techniques specifically tailored to the redevelopment of JFKs new Terminal 1.Employing software codes,we established streamlined paths for design elements,significantly accelerating processes that traditionally consume much

118、more time.When presenting this innovation solution to the Port Authority of New York and New Jersey,the response was nothing short of enthusiastica virtual standing ovation.This unique approach,inspired by global best practices,embodies the AECOM way of problem-solving.Drawing insights from diverse

119、projects worldwide positions us to bring cutting-edge practices to any challenge,making a transformative impact in our industry.Automation FactoryThe adoption of automated design approaches is central to transforming how we work and to realizing significant time and efficiency gains for our people a

120、nd clients.Through collaboration across business lines and our Digital and Enterprise Capabilities teams,we launched several new,universally accessible tools in 2023 via our Automation Factory.Compare spaces and rooms leverages Spaces in Revit to illustrate changes in any given space when an archite

121、ctural model is changed,allowing rapid modification.Bulk place families provides a streamlined approach to populating models with digital objects.Duct system export facilitates the connection of airflow across duct systems in separate models,allowing streamlined total airflow calculation and use of

122、automatic duct sizing if there is sufficient space.212023 Annual ReportWe are collaborating more than ever before.Through prioritizing strategic opportunities and leveraging our advisory services and Program Management global business line,we are winning what matters and nurturing long-term client r

123、elationships across our core and emerging markets.Extending Client Relationships22AECOMBy expanding our addressable market in program management and advisory and the value we bring through our technical leadership,we are expanding the scope of work we can deliver for our clients as projects and prog

124、rams increase in size and complexity.This is transforming the nature of our wins.Through these services,we have built a competitive advantage in participating throughout the projects entire life cycle,by engaging with our clients earlier and longer.Our culture of global collaboration creates competi

125、tive advantages that allow us to win what matters,which continued to our record full-year win rate on the highest-value pursuits and a more than doubling of our addressable share of profit opportunity on a project.As a result,our share of wins valued at greater than$50 million has increased by 100%c

126、ompared to a few years ago,and we have won more than 80%of our enterprise critical pursuits.The AECOM team is phenomenal.The level of detail in the structural analysis and modeling is the best in the business And that they can always figure out a solution that puts the mission first.Not only are the

127、y professional giants in the industry,but it is also a pleasure to work with this team.U.S.NavyAECOMs global reach of available experts is excellent and provides flexibility and great coverage on major projects.All of our AECOM team members were highly accessible,well communicated,and well resourced

128、.RES AustraliaThe reason I would recommend AECOM is due to their deep technical expertise and broad geographic reach.DuPont Specialty Products USA,LLC.AECOM has a good pool of experienced technical specialists whoas a clientwork together as a single team with excellent technical and team leadership.

129、We developed a culture of frank,open,and honest discussion and a team approach,which made it easier when the projects took unexpected twists and turns and a variety of matters.National Grid,Europe232023 Annual ReportCity of Norfolk Flood and Coastal Resilience ProgramUkraine infrastructure delivery

130、advisor Embarking on one of the worlds most intricate program management endeavors,AECOM has partnered with the Ukrainian government to focus on the reconstruction of the nation.In June 2023,a memorandum of understanding with Ukraines Ministry for Communities,Territories,and Infrastructure Developme

131、nt was formalized to serve as a reconstruction delivery partner and provide infrastructure and program management advisory support to help Ukraine achieve its reconstruction goals.The partnership will leverage our vast program management capabilities,as well as our extensive experience participating

132、 in reconstruction efforts around the globe,ranging from initial response to recovery,reconstruction,and long-term resilience.In addition to designing and establishing an overall program management approach,a key component of the work will help create opportunities for public and private investors t

133、o participate in the future reconstruction of Ukraines infrastructure.Program Management Our world-class program management business is increasingly valuable when combined with our global scale,advisory capabilities,and our technical expertise.This has allowed us to create a firm that clients will a

134、lways seek out to support their most critical projects and programs.Notably,our program management business has experienced substantial growth,doubling in size over the last three years.This success enhances the long-term earnings power and visibility of the company.Solving our clients most difficul

135、t challenges through the full strength of our capabilitiesNorfolk,Virginia,stands as a major coastal city and critical maritime hub with a rich history.Yet,rising sea levels and storm surges pose clear challenges to its dynamic waterfront and critical infrastructure.Recognizing this vulnerability,th

136、e city has selected an AECOM-led joint venture to spearhead its$2.6 billion Coastal Storm Risk Management(CSRM)Program.As an initiative of the Army Corps of Engineers(USACE),the program aims to increase the citys infrastructure resiliency,protecting it from coastal flooding and mitigating damage fro

137、m significant storm events.Drawing upon our extensive knowledge of coastal resilience and decades of collaboration with the USACE,the team has assembled local professionals and subject-matter experts to identify mitigation measures against flooding and extreme weather events.24AECOMChicago Departmen

138、t of Water Management Capital Improvement ProgramIn partnership with minority-owned business enterprise DB Sterlin(DBS),we have secured a contract to provide program management services to the Chicago Department of Water Management(DWM).The DWM facilities play a crucial role,supplying 750 million ga

139、llons of drinking water to residents daily.Our joint venture aims to improve this vast water distribution system,which spans a length of 4,300 miles,12 pumping stations,and two of the worlds largest water purification plants.A key focus of this project is to address one of the most significant healt

140、h and equity challenges associated with water delivery in the U.S.lead service line replacement.Through close collaboration,AECOM and DBS will support the ongoing delivery of high-quality drinking water and efficient management of waste and stormwater infrastructure as well as the replacement of 400

141、,000 lead service lines.Employing a facility planning,design,and construction management approach,our team is committed to ensuring a seamless transition,promptly addressing DWMs long-term planningneeds while minimizing community disruption.Eglinton Crosstown West ExtensionBy connecting its industry

142、-leading transportation expertise and unique program management capabilities through a global and collaborative culture,AECOM was selected by Metrolinx to serve as the delivery partner for the Eglinton Crosstown West Extension in Toronto.The transformative project will extend the Eglinton Crosstown

143、Light Rail Transit line by 9.2-kilometers,from the future Mount Dennis Station to Renforth Drive.Once complete,it will create a continuous rapid transit line that stretches from Scarborough through midtown Toronto,and into Mississauga.As delivery partner,AECOM will be an integral part of the Metroli

144、nx delivery team across the breadth of the infrastructure project.This includes a global and multi-disciplinary service offering,integrating the Companys program management,advisory,commercial management,procurement and supply chain management,and project supervision services,among others.By bringin

145、g together its full strengths,AECOM will help deliver a project that will improve the quality of life for residents and commuters,and contribute to greener,more sustainable communities.252023 Annual ReportAround the world,demand for sustainability and resilience has never been greater.The effects of

146、 climate change,worsening impacts from extreme climate events,and increasing recognition of societal challenges compel us as an organization to act.That is the thrust of our Sustainable Legacies strategyto ensure that the work we do in partnership with our clients leaves a positive,lasting impact fo

147、r communities and our planet.Delivering Sustainable Legacies 26AECOMOver the past year,we have continued to take great strides toward our ambitions.We have continued to reduce our emissions footprint,particularly within our supply chain,that constitutes the majority of emissions.We also continued to

148、 advance our ESG Advisory offering with our clients,including a more than fourfold increase in the revenue generated from projects that include an ESG-embedded service.In the year,we also achieved our near-term target of at least 20%women comprising our leadership,reflecting further progress on our

149、social value priorities.We have furthered our own carbon emissions goals by achieving operational net zero beginning in fiscal 2021 while also committing to reach science-based net zero carbon emissions by 2040.Achieve net zero carbon emissions by 2040We believe diversity and inclusion enable better

150、 outcomes for clients,a deeper understanding of community challenges,and more innovative solutions that propel the industry forward.As part of this pledge,we have set an industry-leading,near-term target of women comprising at least 20%of senior leadership roles and at least 35%of the overall workfo

151、rce.In addition,we have implemented new required unconscious bias training and set specific targets within each of our regions to advance our equity,diversity,and inclusion goals.Improve social outcomesWe introduced ScopeX,a first-of-its-kind approach with the goal of substantially reducing carbon i

152、mpact on major projects.We will also embed net zero,resilience,and social value targets into our client account management program.Embed sustainable development and resilience across our work To better assess ESG risk factors in potential projects,we have deployed an enterprise framework supported b

153、y leadership accountability and advocacy through the audit of specific ESG targets and metrics on an annual basis.Enhance governance1234272023 Annual ReportFurthered our commitment to biodiversity and nature We recognize that our focus on the environment cannot just be limited to carbon emissionswe

154、must be evaluating the impact of our operations and our client work on biodiversity and nature more holistically.That is why during fiscal 2023 we formalized a biodiversity statement that has been signed by our CEO,Troy Rudd,and includes commitments to support the Global Biodiversity Framework of re

155、versing nature loss by 2030.Furthermore,reflecting our commitment to sustainability and leadership in advancing environmental stewardship industrywide,we were awarded the Terra Carta Seal by the Sustainable Markets Initiative in fiscal 2023.Advanced our social value initiativesWe believe that invest

156、ing in local communities to create positive social and economic outcomes is at the heart of generating social value.We work with our clients,partners,and suppliers to link the opportunities presented by our projects to the needs of the local communities we operate in,driving the creation of positive

157、,lasting legacies.Social value is critical to achieving our Sustainable Legacies strategy and making sure that no one is left behind.In fiscal 2023,we continued to advance our equity,diversity,and inclusion initiatives in our company with the achievement of our near-term target of 20%women in leader

158、ship.We also continue to make further progress against our 35%near-term target of women companywide while also advancing our nongender diversity targets within each region of our business.Continued to grow our ESG Advisory practice through technical excellence,including our ScopeX processAs we conti

159、nue to enhance the sustainability of our operations,we also continue to grow our ESG Advisory practice to further embed sustainability and resilience into our client offering.With unprecedented demand,we increasingly are integrating sustainability services in our projects,with revenue generated from

160、 projects with an ESG-embedded service up by more than four times in fiscal 2023.Our leading technical expertise,combined with our ambitious approach to sustainability,is creating a unique client value proposition that is also contributing to record win rates across our business.One example of embed

161、ding sustainability principles into everything we do is our ScopeX approach,which considers materials,site locations,logistics,and construction methods to reduce and eliminate a projects impact on the natural environment.We minimize energy use,optimize sources of renewable power,and,where feasible,w

162、ork with and enhance natural habitats to eliminate carbon emissions.We believe that ScopeX will be our biggest contribution to help end the climate emergency.By decarbonizing the built environment and supporting our clients to achieve their net-zero agendas,were striving to improve the cities and co

163、mmunities we serve and deliver a better world.Promoted positive impact in our communitiesOur corporate responsibility platform is focused on delivering access to safe and secure infrastructure to those who need it most via strategic nonprofit partnerships,pro bono work,skills-based volunteering,and

164、philanthropy.In fiscal 2023,we continued to take a leading role in the response to extreme events that devastated communities.This was no more apparent than in the aftermath of the Maui,Hawaii fires,where we contributed nearly$300,000 through an employee-matched donation campaign in collaboration wi

165、th the American Red Crosss Hawaii Wildfires Relief Fund.Funds raised contributed to ongoing assessment activities,distribution of relief supplies,and other important work.Our technical teams partner with nonprofit organizations in their local communities to provide critical design,engineering,and in

166、frastructure solutions,and we maintain our relationship with our enterprise strategic nonprofit partnersEngineers Without Borders and Water for People.In FY23,our employees donated more than$80,000 to Water for People.1324Further progressing our Sustainable Legacies strategy28AECOMWe also maintained

167、 our operational net zero status in 2023 and commit to maintaining operational net zero status annually.We achieved operational net zero through reduction of Scopes 1 and 2 emissions in line with climate science and offsetting remaining emissions.Scope2018 emissions(MtCO2e)2023 emissions(MtCO2e)%cha

168、ngeScope 133,71823,745-30%Scope 2104,30730,113-71%Scope 3Supply Chain(Purchased Goods&Services,Capital Goods)2,740,4822,214,243-19%Scope 3Business Travel158,18256,032-65%Total3,036,6892,324,133-23%Our global Scope 1 and 2 emissions,covering fleet vehicles and office energy,respectively,declined by 6

169、1%from our fiscal 2018 baseline year as a result of key travel and real estate initiatives.We continue to make progress against this commitment in various ways,including by increasing the efficiency of our office spaces,further extending sustainability guidelines for future office refurbishments and

170、 relocations,and transitioning our automotive fleet to either more fuel efficient or electric vehicles.Reducing our Scope 3 emissions means focusing on our supply chain emissions and business travel.Our supply chain emissions have declined by 23%,including a 65%reduction in business travel since 201

171、8.We are looking to build on this progress through initiatives such as our expanded supplier engagement program,through which we are reaching out to the top 80%of our suppliers by emissions to support them in setting targets and their own decarbonization efforts.Reducing all emissions 90%by 2040(com

172、pared with 2018)and offsetting remaining emissions in 2040 through high-quality carbon removal projectsachieving this long-term reduction target will mean building on the initiatives across Scopes 1,2,and 3 as put in place for our 2030 targets.Reducing emissions towards our Science Based Targets ini

173、tiative-validated net zero targets To keep up with the latest best practices and climate science,we set a more ambitious 2040 net zero target that was validated by the Science Based Targets initiative(SBTi)in 2022,making AECOM one of the first companies globally to achieve this at the time.As part o

174、f our updated,more ambitious net zero commitment,we are also targeting:90%Reducing all emissions 90%by 2040 (compared with 2018)60%Reducing Scope 1 and 2 emissions 60%by 2030 (compared with 2018)50%Reducing Scope 3 emissions 50%by 2030 (compared with 2018)292023 Annual ReportWith our own industry-le

175、ading sustainability journey to guide us,were helping organizations protect the environment,enhance communities,integrate sustainable development into everyday business,and improve governance.These ambitions look different for every organization and industry,so we help clients understand where they

176、are in the energy transition continuum and then develop a tailored roadmap with tangible next steps so they can build momentum to achieve their goals.Were advancing our leading advisory position by partnering with clients to navigate and accelerate their energy transition.Our flagship global thought

177、 leadership report,The Future of Infrastructure,Lost in Transition?is driving these conversations.Based on qualitative and quantitative research carried out with nearly 850 senior executives spanning nine industries and 22 countries,it provides our clients and the broader industry with practical,pro

178、fitable,predictable,and people-centric strategies to achieve net zero.COP28 As the sustainability consultant for the 28th UNFCC Conference of Parties(COP28)in the United Arab Emirates(UAE),we played a pivotal role in shaping a leading sustainability and environmental management strategy,guiding the

179、event toward carbon neutrality.Our comprehensive approach established frameworks,management guidelines,and carbon management plans,integrating sustainability processes and carbon-tracking tools into the event.Our role extended beyond COP28 itself,creating the foundation for sustainable operations in

180、 future COPs and elevating sustainability standards within the UAEs event sector.Leveraging our UAE-based environmental consultants and global network of experts,we provided advisory services to attain ISO 20121 certification for sustainable events and supported the implementation of operational sus

181、tainability throughout the events supply chain.Following the event,theres a tremendous amount of work to do to move us from ambition to action.Initiatives like the near-zero emissions building breakthrough highlight the value of COP28,but also that we must now take steps to operationalize.With our t

182、echnical expertise,knowledge of the increasingly multifaceted energy infrastructure landscape,plus implementation experience of new and upcoming technologies,AECOM is well positioned to advise on and help drive this transformative change.Powering New York with offshore wind In line with our client,E

183、quinors commitment to cleaner energy for New York,the Beacon Wind project was carefully crafted with a strategic approach.Our role centers on environmental permitting and engineering for the offshore lease area,covering 128,000 acres south of Nantucket,MA.This area is integral to Equinors portfolio,

184、including Empire Wind 1,Empire Wind 2,and Beacon Wind 1,collectively aiming to provide 3.3 gigawatts of electricity to New York.Community engagement is vital,involving Indigenous nations,stakeholders,and local fishing communities to assess and minimize the projects impact on the local economy.Workin

185、g closely with the Bureau of Ocean Energy Management(BOEM)and the National Oceanic and Atmospheric Administration(NOAA),we are obtaining approvals for the site assessment plan(SAP)and conducting essential surveys and studies.Our team conducts in-depth research to design alternative submarine cable r

186、outing options,considering cost,schedule,and environmental factors.Beacon Wind,set to be operational in 2028,signifies a massive investment in sustainable energy,solidifying New Yorks position as a hub for wind-powered renewable energy.Leading by example:Advising on the energy transition30AECOMWe ar

187、e committed to maintaining the physical,psychological,and social well-being of our employees,stakeholders,and global communities through appropriate risk management strategies.Our Culture of Caring and Safety for Life programs enable us to identify,manage,and eliminate hazards and reduce risk in our

188、 workplaces proactively and aggressively.These incident prevention efforts have continued to result in successfully meeting annually established leading and lagging key indicator targets,our Core Value Metrics,for both the AECOM Enterprise and all associated business groups,with our incident rates r

189、emaining superior to industry average.Within fiscal year 2023,our Total Recordable Incident Rate(TRIR)in our Professional Services businesses reflect an improvement of 45%since fiscal 2020,while our Lost Workday Case Rate(LWCR)improved by 67%over the same period.We apply the U.S.Occupational Safety

190、and Health Administration(OSHA)recordable injury and illness definition to our global operations,allowing for a standard record-keeping approach across all regions.Our metrics include injury and illness incidents associated with our employees and do not include contractor data.TRIR=total number of r

191、ecordable incidents x 200,000 hours Total hours worked LWCR=total number of lost time incidents x 200,000 hours Total hours worked Safety Safeguarding our people remains a core value at AECOM.Fostering a Culture of Caring based on equity,diversity,and inclusionwhere communication,collaboration,and c

192、onsultation enable ownership for the well-being of individuals and otherscontinued to be a critical focus in fiscal 2023.Corporate governanceMultiyear LWCR trend0.030.020.010FY22FY230.030.01FY210.030.03FY20Multiyear TRIR trend0.120.080.040FY220.09FY210.09FY200.11FY230.0667%Reduction in LWCR since FY

193、2045%Reduction in TRIR since FY20312023 Annual ReportAECOMs Safety for Life program,driven by leadership commitment and empowered employees,has been fundamental to delivering industry-leading performance and recognition by clients and agencies around the world.A key example of this was AECOMs Royal

194、Society for the Prevention of Accidents(RoSPA)Presidents Award for having achieved 14 consecutive annual Gold Awards.Our cultures impact was also recognized by the United States Occupational Safety and Health Administration(OSHA),with our AECOM Turner NBA Joint Venture Intuit Dome project awarded Vo

195、luntary Protection Programs(VPP)Star status.The previous year highlighted programs to support exercising both collective and individual care,including our“Take a Moment”focus,driven globally through first-person video accounts shared by our people.“Take a Moment”emphasizes the critical importance of

196、 exercising mindfulness before acting and pre-planning to produce safe work environments,while continuing to empower employees to“Stop Work”in unsafe conditions.The power of our Culture of Caring was also highlighted with AECOMs celebration of International Women in Engineering Day.Our women enginee

197、rs published testimonials sharing how they make safety seen as they execute AECOMs Safety for Life program in their work.Over the course of fiscal 2023 our Global Safety,Health and Environment(SH&E)teams also collaborated to improve the accessibility of employee resources and tools.One example is th

198、e execution of a new innovative Global SH&E Lessons Learned repository.This digital tool provides easy access and searchability of lessons learned from all regions and business lines,extending the reach of incident prevention efforts.These represent only a few examples of the efforts that contribute

199、 to our continuous improvement successes and further strengthen our Safety for Life program.Global Security and ResilienceLeveraging deep industry experience and insight,and the strength of evolving security technologies and processes,AECOMs Global Security and Resilience(GSR)team provides our globa

200、l operations with the professional knowledge and awareness needed to eliminate or minimize threats to our personnel and operations.The GSR team expertise has proactively supported proper project planning to effectively manage applicable security risks and,thereafter supports execution across our ope

201、rations.From advising on situational awareness on-site,in the office or while,toin more extreme caseshelping our people when they find themselves stranded in locations due to extreme weather or other dangerous geopolitical events,our GSR team has been critical to our business continuity.While contin

202、uing to support operations in high-and elevated-risk countries,our team also actively identifies and manages security risks with high potential in low-risk countries.Maintaining the security of our personnel and our operations is crucial and a critical element of our core value,Safeguard.32AECOMData

203、 security We understand the evolving landscape of cybersecurity threats,and we constantly invest in measures to safeguard data from unauthorized access,cyberattacks,phishing,and other malicious activities.We prioritize data security through a comprehensive Information Security Program aligned with i

204、ndustry standards like ISO 27001,NIST CSF,and NIST 800-53.This program safeguards our information against unauthorized access,alteration,disclosure,or destruction.Ethics and complianceWe believe good ethics is good business.We are committed to always prioritizing ethics and integrity,not simply beca

205、use its the right thing to do,but also because it helps safeguard our people and our company from potential wrongdoing while strengthening our brand and reputation around the world.Our Code of Conduct outlines the legal guidelines we must follow and general ethical principles to help each of us make

206、 the right decisions when conducting business worldwide.Leaders at the company promote ethical behavior through a global ethics committee as well as through regional ethics committees.Our employees take part in annual Code of Conduct training,which received 100 percent completion in fiscal 2023.We a

207、lso provide supplemental training on ethics and compliance issues throughout the year and incorporate ethics and compliance principles in our training for new employees and new managers.Furthermore,we have a comprehensive cross-functional ethics and compliance program focused on preventing issues fr

208、om occurring,detecting them if they happen,effectively and expediently resolving issues,and capturing and communicating lessons learned to prevent them from repeating.As a result,we have been recognized seven times by Ethisphere as one of the Worlds Most Ethical Companies.Human rights commitmentAECO

209、M is a signatory to the U.N.Global Compact and adheres to the International Bill of Rights and International Labor Organizations Declaration of Fundamental Principles and Rights at Work,which underscore our commitment to abiding by and promoting international human rights.AECOMs Human Rights Stateme

210、nt and Modern Slavery Act Statement provide more detail on our policies and commitments related to ensuring fundamental rights at work,such as reasonable working conditions and wages,the right to collective bargaining,and combatting human rights abuses,such as modern slavery and child labor.332023 A

211、nnual ReportTroy RuddChief Executive OfficerDavid GanChief Legal OfficerGaurav KapoorChief Financial and Operations OfficerLara PoloniPresidentShirley AdamsChief Human Resources OfficerTodd BattleyChief Strategy OfficerBradley W.BussDirectorLydia KennardDirectorDerek J.KerrDirectorKristy Pipes Direc

212、torDouglas W.Stotlar Director and Chairman of the BoardTroy Rudd Director and Chief Executive Officer Daniel R.Tishman DirectorSander van t Noordende DirectorGen.Janet C.WolfenbargerDirectorAECOM LeadershipBoard of Directors34AECOMAECOMs common stock trades on the New York Stock Exchange under the s

213、ymbol ACM.Investor materials AECOMs Investor Relations website contains background on our company and our services,financial information,frequently asked questions,and our online annual report,as well as other useful information.For investor information,including additional copies of our Annual Repo

214、rt,Form 10-K,Form 10-Q,or other financial literature,please visit our website at .Copies of AECOMs Form 10-K may be obtained free of charge by contacting William Gabrielski in our Investor Relations department via email at AECOMInvestorR or via phone at(212)973-2982.Independent registered public acc

215、ounting firm Ernst&Young LLP,Los Angeles,California,USA Transfer Agent Computershare P.O.Box 30170 College Junction,TX 77842 (800)368-5948 Scope of reportThe sustainability data and activities included in this report cover the past several years to provide a clearer picture of our performance.This r

216、eport covers our owned or operated businesses and does not address the performance of our suppliers,contractors,or partners unless otherwise noted.We have prepared the information and case studies solely to provide a general overview of our sustainability activities.In addition,the sustainability da

217、ta and activities information in this report is summarized and is not a complete description of all of our activities;therefore,we have made qualitative judgments as to certain information to include that could be determined to be inaccurate or incomplete.Forward-looking information This report cont

218、ains forward-looking statements relating to the manner in which we intend to conduct our activities based on our current plans and expectations.These statements are not promises of our future conduct or policy and are subject to a variety of uncertainties and other factors,many of which are beyond o

219、ur control.Therefore,the actual conduct of our activities,including the development,implementation,or continuation of any program,policy,or initiative discussed in this report may differ materially in the future.The statements of intention in this report speak only as of the date of this report,and

220、we do not undertake to publicly update any statements in this report.As used in this report,the term“AECOM”and such terms as“the company,”“our,”“its,”“we,”and“us”may refer to one or more of AECOMs consolidated subsidiaries or affiliates or to all of them taken as a whole.All these terms are used for

221、 convenience only and are not intended as a precise description of any of the separate entities,each of which manages its own affairs.1 On a constant-currency basis.2 Revenue,less pass-through revenue;growth rates are presented on a constant-currency basis.3 Excludes the impact of certain items,such

222、 as restructuring costs,amortization of intangible assets,noncore AECOM Capital,and other items.See Regulation G information for a reconciliation of non-GAAP measures to the comparable GAAP measures.4 Reflects segment operating performance,excluding AECOM Capital and G&A.5 Net income before interest

223、 expense,tax expense,depreciation,and amortization.6 Free cash flow is defined as cash flow from operations less capital expenditures,net of proceeds from disposals of property,and equipment.AECOM on NYSEFOOTNOTESDisclaimers352023 Annual Report(1)Adjusts the income taxes during the period to exclude

224、 the impact on our effective tax rate of the pretax adjustments shown above.Regulation G informationReconciliation of NSR(in millions)Twelve Months EndedSep 30,2022Sep 30,2023AmericasRevenue$9,939.3$10,975.7 Less:Pass-through revenue 6,228.2 7,056.8Net service revenue$3,711.1$3,918.9International Re

225、venue$3,206.7$3,402.1Less:Pass-through revenue 609.0619.0Net service revenue$2,597.7$2,783.1Segment Performance(excludes ACAP)Revenue$13,146.0$14,377.8Less:Pass-through revenue 6,837.27,675.8Net service revenue$6,308.8$6,702.0Consolidated Revenue$13,148.2$14,378.5Less:Pass-through revenue 6,837.27,6

226、75.8Net service revenue$6,311.0$6,702.7Reconciliation of adjusted operating income(in millions)Twelve Months EndedSep 30,2022Sep 30,2023Americas Segment:Income from operations$653.8$714.6Amortization of intangible assets17.4 17.3Adjusted income from operations$671.2$731.9International Segment:Income

227、 from operations$221.2$254.7Amortization of intangible assets1.4 1.2 Adjusted income from operations$222.6$255.9 Segment Performance(excludes ACAP)Income from operations$875.0$969.3Amortization of intangible assets18.8 18.5Adjusted income from operations$893.8$987.8 Reconciliation of adjusted EPS Tw

228、elve Months EndedSep 30,2022Sep 30,2023Net income attributable to AECOM from continuing operationsper diluted share(2)$2.73$0.81Per diluted share adjustments:Noncore AECOM Capital(income)loss,net of NCI(0.10)2.26 Restructuring costs0.751.34 Amortization of intangible assets 0.130.13Financing charges

229、 in interest expense 0.030.03Tax effect of the above adjustments(1)(0.14)(1.01)Valuation allowances and other tax only items 0.15Adjusted net income attributable to AECOM from continuing operations per diluted share$3.40$3.71 Reconciliation of adjusted EBITDA(in millions)Twelve Months EndedSep 30,20

230、22Sep 30,2023Net income(loss)attributable to AECOM from continuing operations$389.1$114.1 Income tax expense(benefit)136.1 56.1 Depreciation and amortization 170.2 175.1 Interest income(8.2)(40.3)Interest expense 110.3 159.4 Amortized bank fees included in interest expense(4.8)(4.8)EBITDA$792.7$459.

231、6 Noncore AECOM Capital(income)loss,net of NCI(13.9)315.8Restructuring costs107.6188.5Adjusted EBITDA$886.4$963.9 Reconciliation of net cash provided by operating activities to free cash flow(in millions)Twelve Months EndedSep 30,2022Sep 30,2023Net cash provided by operating activities$713.7$696.0 C

232、apital expenditures,net(128.1)(105.3)Free cash flow$585.6$590.7 36AECOM372023 Annual ReportAbout AECOMAECOM(NYSE:ACM)is the worlds trusted infrastructure consulting firm,delivering professional services throughout the project lifecyclefrom advisory,planning,design,and engineering to program and cons

233、truction management.On projects spanning transportation,buildings,water,new energy,and the environment,our public-and private-sector clients trust us to solve their most complex challenges.Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital

234、expertise,a culture of equity,diversity,and inclusion,and a commitment to environmental,social,and governance priorities.AECOM is a Fortune 500 firm,and its Professional Services business had revenue of$14.4 billion in fiscal year 2023.See how we are delivering sustainable legacies for generations t

235、o come at and AECOM.UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON,D.C.20549 FORM 10-K (Mark one)ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED SEPTEMBER 30,2023 OR TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)OF THE SEC

236、URITIES EXCHANGE ACT OF 1934For the transition period from to Commission file number 000-52423 AECOM(Exact name of Registrant as specified in its charter)Delaware State or Other Jurisdiction Of Incorporation or Organization61-1088522 I.R.S.Employer Identification Number 13355 Noel Road Dallas,Texas

237、75240 Address of Principal Executive Offices Zip Code (972)788-1000 Registrants Telephone Number,Including Area Code Former Name,Former Address and Former Fiscal Year,if Changed Since Last Report Securities registered pursuant to Section 12(b)of the Act:Title of each class Trading Symbol(s)Name of e

238、ach exchange on which registeredCommon Stock,$0.01 par value ACMNew York Stock Exchange Indicate by check mark if the registrant is a well-known seasoned issuer,as defined in Rule 405 of the Securities Act.Yes No Indicate by check mark if the registrant is not required to file reports pursuant to Se

239、ction 13 or Section 15(d)of the Act.Yes No Indicate by check mark whether the registrant(1)has filed all reports required to be filed by Section 13 or 15(d)of the Securities Exchange Act of 1934 during the preceding 12 months(or for such shorter period that the registrant was required to file such r

240、eports),and(2)has been subject to such filing requirements for the past 90 days.Yes No Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T(232.405 of this chapter)during the preceding 1

241、2 months(or for such shorter period that the registrant was required to submit such files).Yes No Indicate by check mark whether the registrant is a large accelerated filer,an accelerated filer,a non-accelerated filer,a smaller reporting company,or an emerging growth company.See the definitions of“l

242、arge accelerated filer,”“accelerated filer,”“smaller reporting company,”and“emerging growth company”in Rule 12b-2 of the Exchange Act.Large accelerated filer Accelerated filer Non-accelerated filer Smaller reporting company Emerging growth company If an emerging growth company,indicate by check mark

243、 if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a)of the Exchange Act.Indicate by check mark whether the registrant has filed a report on and attestation to its managements a

244、ssessment of the effectiveness of its internal control over financial reporting under Section 404(b)of the Sarbanes-Oxley Act(15 U.S.C.7262(b)by the registered public accounting firm that prepared or issued its audit report.If securities are registered pursuant to Section 12(b)of the Act,indicate by

245、 check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements.Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compe

246、nsation received by any of the registrants executive officers during the relevant recovery period pursuant to 240.10D-1(b).Indicate by check mark whether the registrant is a shell company(as defined in Rule 12b-2 of the Act).Yes No The aggregate market value of registrants common stock held by non-a

247、ffiliates on March 31,2023(the last business day of the registrants most recently completed second fiscal quarter),based upon the closing price of a share of the registrants common stock on such date as reported on the New York Stock Exchange was approximately$11.7 billion.Number of shares of the re

248、gistrants common stock outstanding as of November 10,2023:135,987,254 DOCUMENTS INCORPORATED BY REFERENCE Part III incorporates information by reference from the registrants definitive proxy statement for the 2024 Annual Meeting of Stockholders,to be filed within 120 days of the registrants fiscal 2

249、023 year-end.2 TABLE OF CONTENTS Page ITEM 1.BUSINESS.3ITEM 1A.RISK FACTORS.16ITEM 1B.UNRESOLVED STAFF COMMENTS.30ITEM 2.PROPERTIES.30ITEM 3.LEGAL PROCEEDINGS.30ITEM 4.MINE SAFETY DISCLOSURE.30ITEM 5.MARKET FOR REGISTRANTS COMMON EQUITY,RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECU

250、RITIES.31ITEM 6.RESERVED .32ITEM 7.MANAGEMENTS DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.33ITEM 7A.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.53ITEM 8.FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.54ITEM 9.CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON

251、ACCOUNTING AND FINANCIAL DISCLOSURE.94ITEM 9A.CONTROLS AND PROCEDURES.94ITEM 9B.OTHER INFORMATION.95ITEM 9C.DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS.95ITEM 10.DIRECTORS,EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE.95ITEM 11.EXECUTIVE COMPENSATION.95ITEM 12.SECURITY OWNERSHI

252、P OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS.95ITEM 13.CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS,AND DIRECTOR INDEPENDENCE.95ITEM 14.PRINCIPAL ACCOUNTANT FEES AND SERVICES.95ITEM 15.EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.96ITEM 16.FORM 10-K SUMMARY.100 3 PAR

253、T I ITEM 1.BUSINESS In this report,we use the terms“the Company,”“we,”“us”and“our”to refer to AECOM and its consolidated subsidiaries.Unless otherwise noted,references to years are for fiscal years.Our fiscal year consists of 52 or 53 weeks,ending on the Friday closest to September 30.For clarity of

254、 presentation,we present all periods as if the year ended on September 30.We refer to the fiscal year ended September 30,2022 as“fiscal 2022”and the fiscal year ended September 30,2023 as“fiscal 2023.”Overview We are a leading global provider of professional infrastructure consulting services for go

255、vernments,businesses and organizations throughout the world.We provide advisory,planning,consulting,architectural and engineering design,construction and program management services,and investment and development services to public-and private-sector clients worldwide in major end markets such as tr

256、ansportation,facilities,water,environmental,and new energy.According to Engineering News-Records(ENRs)2023 Design Survey,we are the second largest general architectural and engineering design firm in the world,ranked by 2022 design revenue,and we are the number one ranked transportation design,facil

257、ities design,environmental engineering,environmental consulting and environmental science firm in the world.In addition,we are ranked by ENR as the leading firm in a number of design end markets,including several water infrastructure-related markets,as well as the number two green design firm and th

258、e number six green contractor in the world.We utilize our scale and the technical strength of our workforce to create innovative solutions for our clients.We are accelerating investments to extend our capabilities,including the expansion of our digital capabilities to create innovative ways of deliv

259、ering our work and solving the worlds most complex challenges.Clients are turning to us to create solutions to achieve their Environmental,Social,and Governance(ESG)objectives with a focus on sustainability and resilience initiatives,which include supporting the advancement of more energy efficient

260、and less-carbon-intensive infrastructure.With our market leading technical capabilities,we are uniquely well suited to address these challenges.Our business focuses primarily on providing fee-based knowledge-based services.We primarily derive income from our ability to generate revenue and collect c

261、ash from our clients through the billing of our employees time spent on client projects and our ability to manage our costs.AECOM Capital primarily derives its income from real estate development sales and management fees.4 During the first quarter of fiscal 2020,we reorganized our operating and rep

262、orting structure to better align with our ongoing professional services business.This reorganization better reflected our continuing operations after the sale of our Management Services segment,the sale of our self-perform at-risk civil infrastructure and power construction businesses,and the sale o

263、f our oil&gas construction business.Our Management Services and self-perform at-risk construction businesses were part of our former Management Services segment and represented a substantial portion of the revenue of our former Construction Services segment,respectively.These businesses are classifi

264、ed as discontinued operations in all periods presented.We report our continuing business through three segments,each of which is described in further detail below:Americas,International,and AECOM Capital(ACAP).Such segments are organized by the differing specialized needs of the respective clients a

265、nd how we manage the business.We have aggregated various operating segments into our reportable segments based on their similar characteristics,including similar long-term financial performance,the nature of services provided,internal processes for delivering those services,and types of customers.Am

266、ericas:Planning,consulting,architectural and engineering design,construction management and program management services to public and private clients in the United States,Canada,and Latin America in major end markets such as transportation,water,government,facilities,environmental,and energy.Interna

267、tional:Planning,consulting,architectural and engineering design services and program management to public and private clients in Europe,the Middle East,India,Africa,and the Asia-Australia-Pacific regions in major end markets such as transportation,water,government,facilities,environmental,and energy

268、.AECOM Capital(ACAP):Primarily invests in and develops real estate projects.Our Americas and International Segments Our Americas and International segments are comprised of a broad array of services,generally provided on a fee-for-service basis.These services include advisory,planning,consulting,arc

269、hitectural and engineering design,program management and construction management for public and private clients worldwide.For each of these services,our technical expertise includes civil engineering,structural engineering,process engineering,mechanical engineering,geotechnical systems and electrica

270、l engineering,architectural,landscape and interior design,urban and regional planning,project economics,cost consulting and environmental,health and safety work.With our technical,advisory and program management expertise,we are able to provide our clients a broad spectrum of services.For example,wi

271、thin our water service offerings,we provide water,wastewater,water supply and water resource services,which are necessary in response to climate adaptation and resilience,drought mitigation and other environmental and social impact factors as part of major capital/infrastructure projects.In addition

272、,our industry is undergoing a digital transformation,and we are investing in digital capabilities to extend our advantages,improve overall delivery,and create distinct solutions for clients that differentiate us from competitors and enhance our client experience.These investments include capturing t

273、he value of our libraries of data to build more efficient design processes,and innovative and more advanced solutions for increasingly complex challenges,where our digital suite of products are creating a more holistic approach to our work.Our services may be sequenced over multiple phases or multip

274、le projects in the form of a program.For example,in the area of program management and construction management services,our work for a client may begin with a small consulting or planning contract,and may later develop into an overall management role for the project or a series of projects,which we

275、refer to as a program.5 Program and construction management contracts may employ small or large project teams and,in many cases,operate as an outsourcing arrangement with our staff located at the project site.We provide the services in these segments both directly and through joint ventures or simil

276、ar arrangements to the following end markets or business sectors:Transportation.Transit and Rail.Light rail,heavy rail(including highspeed,commuter and freight)and multimodal transit projects.Marine,Ports and Harbors.Wharf facilities and container port facilities for private and public port operator

277、s.Highways,Bridges and Tunnels.Interstate,primary and secondary urban and rural highway systems and bridge projects.Aviation.Landside terminal and airside facilities,runways,and taxiways.Facilities.Green Facilities.Sustainably-designed new build construction or refurbishment projects,such as office

278、buildings,data centers and other facilities with high energy demands.Government.Emergency response services for the U.S.Department of Homeland Security,including the Federal Emergency Management Agency and engineering and program management services for agencies of the Department of Defense and Depa

279、rtment of Energy.6 Industrial.Industrial facilities for a variety of niche end markets such as manufacturing,distribution,aviation,aerospace,communications,media,pharmaceuticals,renewable energy,chemical,and food and beverage facilities.Urban Master Planning/Design.Strategic planning and master plan

280、ning services for new cities and major mixed-use developments in locations such as India,China,Southeast Asia,the Middle East,North Africa,the United Kingdom,and the United States.Commercial and Leisure Facilities.Corporate headquarters,high-rise office towers,historic buildings,hotels,leisure,sport

281、s and entertainment facilities,and corporate campuses.Educational.College and university campuses and other educational facilities.Health Care.Private and public health facilities.Sports.Sustainable building design for world-class sports arenas and stadiums.Construction Management.Program and constr

282、uction management services for large scale building facility construction projects primarily in the Americas including:sports arenas,modern office and residential towers,hotels,meeting and exhibition spaces,performance venues,aviation,and other facilities.Water.Water and Wastewater.Treatment facilit

283、ies as well as supply,distribution and collection systems,stormwater management,desalinization,and other water reuse technologies.Water Resources.Regional-scale floodplain mapping and analysis for public agencies,along with the analysis and development of protected groundwater resources for companie

284、s in the bottled water industry.Drought Response and Mitigation.Designing water re-use and similar systems to enhance resiliency of water supply.Hazardous Chemicals.Treating and addressing disposal of hazardous chemicals in water supplies and surrounding environments,such as per-and polyfluoroalkyl

285、substances(PFAS).Environment.Environmental Management.Waste handling,testing and monitoring of environmental conditions,and environmental construction management.Remediation.Restoring and remediating natural habitats,such as in response to industrial activity related to closed or abandoned mines.Per

286、mitting and Community Engagement.Advancing client projects through permitting processes,including implementation of innovative online engagement platforms,such as PlanEngageTM.New Energy.Demand Side Management.Public K-12 schools and universities,health care facilities,and courthouses and other publ

287、ic buildings,as well as energy conservation systems for utilities.Transmission and Distribution.Power stations and electric transmissions and distribution and cogeneration systems.Alternative/Renewable Energy.Production facilities such as ethanol plants,onshore and offshore wind farms and micro hydr

288、opower,and geothermal subsections of regional power grids.Hydropower/Dams.Hydroelectric power stations,dams,spillways,and flood control systems.7 Solar.Solar photovoltaic projects and environmental permitting services.Program Management We provide program management and advisory services for large s

289、cale public-and private-sector infrastructure programs around the world,including:Megacity development.Transformational transportation infrastructure,such as high-speed rail.Aviation.Environmental remediation programs.Energy and grid infrastructure.Water supply systems.Our AECOM Capital Segment ACAP

290、 typically partners with investors and experienced developers as co-general partners.These partnerships may,but is not required to,enter into contracts with our other AECOM affiliates to provide design,owners engineer,construction management,development and operations and maintenance services for AC

291、AP funded projects.ACAP development activity is conducted through joint ventures or subsidiaries that may be consolidated or unconsolidated for financial reporting purposes depending on the extent and nature of our ownership interest.In addition,in connection with the investment activities of ACAP,A

292、ECOM or an affiliate may provide guarantees of certain financial obligations,including guarantees for completion of projects,repayment of debt,environmental indemnity obligations,and other lender required guarantees.ACAP has focused on investing in co-general partner equity opportunities with high q

293、uality partners,primarily targeting“build-to-core”investments in the top U.S.markets across all property types.During fiscal 2023,we initiated a process to explore strategic options for the AECOM Capital business.This process is consistent with our focus on our professional services business.AECOM C

294、apital will continue to manage existing investment vehicles and investments in a manner consistent with their current obligations.Thinking and Acting Globally AECOM is at its best when we think and act globally.Our strategy is focused on setting a new standard of excellence in the professional servi

295、ces industry.First,our operating structure promotes greater connectivity and collaboration across our seven regions and five global business lines.We drive growth by prioritizing our core markets,leaning into our greatest strengths and ensuring our best talent and resources are focused on nurturing

296、client relationships.We are transforming the way we deliver work through technology 8 and digital platforms improving the client experience and increasing efficiency.Lastly,we are building upon our position as a leading ESG company,unified by our purpose to deliver a better world.Environmental,Socia

297、l and Governance Matters We are committed to being a leader in environmental sustainability,social responsibility,and corporate governance.We embrace sustainability by striving to make a positive,lasting impact on society and the environment.Sustainability is at the core of what we do and how we ope

298、rate focusing on the environmental,social and governance impact of our business.Through our projects and our operations,we have both a significant opportunity and a responsibility to protect,enhance and restore the worlds natural and social systems.We are committed to addressing the effects of clima

299、te change as a key priority for our sustainability program by improving resilience and working to advance increasingly ambitious greenhouse gas emissions reduction targets.To this point,in fiscal 2022,we were among the first companies globally to have set net zero emissions reduction targets approve

300、d by the Science Based Targets Initiative(SBTi),which are designed to exceed the goals of the Paris Agreement on climate change.These net zero emissions reduction goals include a near-term target to reduce Scope 1,2 and 3 emissions by 50%by 2030 and a long-term target to reduce total emissions by 90

301、%by 2040.These commitments build upon our commitments as a signatory to the UN Global Compact.In addition,we continue to invest in proprietary innovations and digital solutions.This includes a solution to combat globally pervasive emerging contaminants,such as our proprietary DE-FLUOROTM water treat

302、ment solution to destroy per and polyfluoroalkyl substances(PFAS)on-site.In addition,we are leading on decarbonization measurement,biodiversity impact and re-wilding through our innovative work at the National Capital Laboratory(NCL)in the U.K.,where we are restoring 100 acres of forest and reintrod

303、ucing lost species.Our work at the NCL won the 2022 Verdantix Innovation Excellence Award for Sustainability Strategy Implementation for success in analyzing and measuring biodiversity impact.We maintain an internal Global ESG Council to coordinate and drive our ESG initiatives across AECOM worldwid

304、e,and our Board has oversight over ESG matters.Additional information regarding our ESG initiatives is located on the investor relations section of our website,at https:/ Human Capital Management Our principal asset is our employees and large percentages of our employees have technical and professio

305、nal backgrounds and undergraduate and/or advanced degrees.At the end of our fiscal 2023,we employed approximately 52,000 persons,of whom approximately 18,000 were employed in the United States.Over 400 of our domestic employees are covered by collective bargaining agreements or by specific labor agr

306、eements,which expire upon completion of the relevant project.We believe that the quality and level of service that our professionals deliver are among the highest in our industry.We are committed to enhancing our position as a leading employer in our industry by attracting and retaining the best tec

307、hnical professionals in the world.Critical to our continued success is our ability to offer a compelling employee value proposition that promises competitive pay and benefits,an inclusive environment that supports flexibility and well-being and encourages collaboration and innovation,and a shared co

308、mmitment to technical excellence,continuous learning and career growth.This understanding informs our approach to managing our human capital resources.Our human capital objectives and initiatives are overseen by our Board as per our Corporate Governance Guidelines.Health and Safety.Core to our corpo

309、rate values is safeguarding our people and fostering a culture of caring that promotes the wellbeing of our employees,contractors and business partners.We safeguard our people,projects and reputation by striving for zero employee injuries and illnesses,while operating and delivering our work respons

310、ibly and sustainably.We maintain our industrys best-in-class lost workday case and recordable incident rates,and our safety performance is consistently recognized by key clients across the regions where we work as well as by recognized safety organizations.We have taken and will continue to take cri

311、tical steps to keep our people,clients and communities safe,including any necessary actions in response to local and global health crises.Equity,diversity and inclusion.We are committed to advancing equity,diversity and inclusion in our organization and within our industry.We build safe and respectf

312、ul work environments where our employees are invited to bring their talents,backgrounds and expertise to bear on some of the worlds most complex problems and where every person has the opportunity to thrive personally and professionally.We are advancing efforts globally in four key areas:1)Building

313、a workforce reflective of the communities we serve through our recruitment efforts,building leadership accountability,and partnering with nonprofit organizations and universities to build the talent pipeline for the future;2)Enriching communities through pro-bono work,volunteerism,philanthropy and s

314、trategic partnerships;3)Expanding understanding and empathy among employees through employee resource groups,ED&I events and celebrations,and family-friendly benefit policies;and 4)Prioritizing social equity and impact in every project we pursue and the innovative solutions we deliver.Freedom to Gro

315、w.Freedom to Grow is our global framework designed to support employees in finding the balance and flexibility they need to be their best and deliver for clients,and a key factor in our ability to attract and retain talent.Employees and managers can evaluate work schedules and locations and align on

316、 an arrangement that prioritizes client and team responsibilities while 10 supporting individual needs and includes three days a week in the office or at project sites as an expectation.Our Freedom to Grow program goes far beyond just when and where we work.We consider our peoples holistic experienc

317、e,respecting diversity in work,communication and thinking styles.Workplace of the future.Drawing on the experiences of our teams and our clients during the pandemic,we developed a space and technology framework that allows for seamless connectivity between home offices,company offices and client sit

318、es,and a new global workplace design that accounts for reduced capacity requirements and prioritizes sustainability,collaboration and engagement.We are also advancing initiatives to enable the digital delivery of our work by establishing best practices and governance protocols for the digital reuse

319、of core elements of the design process.Technical and professional development.Technical excellence is the foundation of our businessits how we harness the power of our teams technical skills and expertise to deliver high quality solutions for clients and communities we serve.We strive to be home to

320、our industrys best technical minds professionals who thrive in an environment that encourages their collaboration and innovation and celebrates great project and client outcomes.We have invested in a robust learning ecosystem that keeps our employees project-ready with on the job technical training,

321、future-ready with new digital tools,thought leadership and programs that inspire innovation,and globally connected within their technical practice and strategic partnerships.Our digital learning platform,AECOM University,delivers high-quality and personalized learning experiences,including our Globa

322、l Technical Academies.Created by us for us,Academies deliver structured and self-directed technical training courses on key 11 global topics,practices and markets that are relevant to our business.Our Technical Practice Network connects nearly 20,000 professionals every day in a global online commun

323、ity to enable networking,collaboration and problem solving.In addition,our full range of professional development programs,called Leadership at all Levels,enhance business and leadership skills.From early career and graduate programs,to practical manager training,and executive coaching and leadershi

324、p development,we are supporting development at every career level.These programs are based on our four pillars of Leadership Capabilities,which outline the behaviors we want our leaders to demonstrate and exemplify for the collective success as an organization.Purpose and impact.As the worlds truste

325、d infrastructure consulting firm and a leader in environmental,social and corporate governance(ESG),we are determined and well-positioned to deliver positive,impactful and Sustainable Legacies for our company,our communities and our planet.Through strategic nonprofit partnerships,pro-bono work,skill

326、s-based volunteering and philanthropy,our corporate responsibility platform is focused on delivering access to safe and secure infrastructure to those who need it most,creating opportunity for the leaders of tomorrow and protecting our planet so that our company can fulfill its purpose to deliver a

327、better world.As part of our pro-bono program,our technical experts partnered with nonprofit organizations in their local communities to provide critical design,engineering and infrastructure solutions.In addition,we have maintained our commitment to our enterprise strategic nonprofit partners Engine

328、ers Without Borders and Water for People.Our Clients Our clients consist primarily of national,state,regional and local governments,public and private institutions and major corporations.The following table sets forth our total revenue attributable to these categories of clients for each of the peri

329、ods indicated:Year Ended September 30,($in millions)2023 2022 2021 U.S.Federal Government.$790.6 5%$821.3 6%$1,026.6 8%U.S.State and Local Governments.2,918.9202,824.0 21 2,797.921Non-U.S.Governments.2,544.7181,800.6 14 1,896.814Subtotal Governments.6,254.2435,445.9 41 5,721.343Private Entities(worl

330、dwide).8,124.3577,702.3 59 7,619.657Total.$14,378.5100%$13,148.2 100%$13,340.9100%No single client accounted for 10%or more of our revenue in any of the past five fiscal years.Approximately 5%,6%,and 8%of our revenue was derived through direct contracts with agencies of the U.S.federal government in

331、 the years ended September 30,2023,2022,and 2021,respectively.Contracts The price provisions of the contracts we undertake can be grouped into several broad categories:cost-reimbursable contracts,guaranteed maximum price contracts,and fixed-price contracts.For the year ended September 30,2023,our re

332、venue was comprised of 43%,34%,and 23%cost-reimbursable,guaranteed maximum price,and fixed-price contracts,respectively.12 Cost-Reimbursable Contracts Cost-reimbursable contracts include cost-plus fixed fee,cost-plus fixed rate,and time-and-materials price contracts.Under cost-plus contracts,we char

333、ge clients for our costs,including both direct and indirect costs,plus a negotiated fee or rate.We recognize revenues based on actual direct costs incurred and the applicable fixed rate or portion of the fixed fee earned as of the balance sheet date.Under time-and-materials price contracts,we negotiate hourly billing rates and charge clients based on the actual time we expend on the project.In add