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1、Delivering insight today,creating value tomorrow.6.0Page 1/152Powered byDHL Trend ResearchContentsWHY CONFORM?WHY NOT DO THINGS DIFFERENTLY?WE ARE A LOGISTICS COMPANY THAT DOES JUST THATALWAYS CONNECTING WITH VISIONARIESALWAYS DISCOVERING NEW WAYS TO DELIVER OUT OF THE BOX THINKINGJOINTLY CREATING T

2、ANGIBLE,REAL-WORLD INNOVATIONTHAT CAN ONLY COME FROM ZIGGING WHEN OTHERS ZAGSHOWCASING SUCH FORWARD THINKINGTHROUGH OUR INNOVATION CENTERS AROUND THE GLOBEPage 2/152ContentsContact usCONTENTSPREFACE 4INTRODUCTION 5BEYOND POTENTIAL 6THE DHL INNOVATION CENTER NETWORK 7OUR PHILOSOPHY 8DEVELOPING THE RA

3、DAR 10NAVIGATING THE RADAR 12AT A GLANCE:THE LOGISTICS TREND RADAR 6.0 14WHATS NEW 15SOCIAL&BUSINESS TRENDS 20-76TECHNOLOGY TRENDS 77-146INTERVIEW SPECIAL 10 YEAR ANNIVERSARY OF THE RADAR 147THE TEAM 151Page 3/152ContentsContact usKATJA BUSCHCHIEF COMMERCIAL OFFICER DHL&HEAD OF DHL CUSTOMER SOLUTION

4、S&INNOVATIONThe Era of Logistics is here.Never has the importance of supply chains been more widely acknowledged by societies in connecting people and improving lives.On an unprecedented level,we are seeing businesses transform logistics from a quiet,back-end operation into a strategic asset and val

5、ue driver.At the same time,more technology visionaries than ever before are beginning to understand the vast,ripening opportunities in the logistics industry to develop and apply their innovative solutions around the world.At DHL,we believe that success in this new era requires innovation:inspiratio

6、n,open exchange,and deep collaboration.By sharing The Logistics Trend Radar 6.0,we invite you our customers,colleagues,and partners to connect with us and jointly shape the Era of Logistics.Page 4/152ContentsContact usIn introducing the very first version of The Logistics Trend Radar,we stated:“The